I've only completed two jobs with this company so far, so my judgement is limited to those experiences, but they've been fairly easy to follow. The instructions are very detailed so you know what t... See more
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8 Devonshire Square, EC2M 4PL, London, United Kingdom
Replied to 63% of negative reviews
Typically replies within 2 weeks
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Customer service is great they always respond very fast jobs pay reasonable well for what they require you too do payout is fast and has in the past been processed on weekends 100% recommend for a extra little boost of cash with your spare time
Have only been picking up jobs for the past month but it's super easy and straight forward to pick up jobs and complete then. There are also a variety of tasks to complete so you never get bored. Those that I've interacted with at Shepper have been super helpful and friendly.
Overall I’ve had a great experience using Shepper mystery shopping. It took me a little while to get used to exactly how to complete the tasks - I had a couple failed in the beginning but if you read the tasks fully, not rush the tasks and provide good photos then that’s all you need.
Payments can be good and sometimes there’s a few shops in the same area so you pick up a few jobs for the same day. Payment is fairly quick and straight to my account. Would recommend.
Great app. Able to earn a little extra cash. Fast to payout earnings.
Easy way to earn a bit of extra cash.
Helpful staff, quick support, easy to earn some money on the side.
Good variety of work and assignments. Regular. Can be problematic if the assignment is rejected, as no payment will be made. So sometimes wastes time.
Its not perfect, but better than any other app - better by a massive margin.
I’m just new with Shepper but so far they seem an excellent company. Great communication and they are quick to pay and sort out any issues you may have.
Brilliant company, great for ad-hoc working if you have a spare afternoon. The contact team are always very helpful if there are any queries and really active in responses on the (albeit limited) times I've had to seek help or advice. Would reccomed.
The helpdesk can come across a bit passive aggressive at times. The company is great to work for, but I really would like to be spoken to politely when I'm requesting support. I picked up 4 tasks and politely asked if I could change 2 to the day after. These particular tasks have had a drop down with choices of dates in the past when I've applied. Instead, I was spoken to abruptly and it felt like I was being told off for accepting tasks, then not being able to complete them. I could have just cancelled them. I'm a reliable member and it made me feel really upset over the Easter weekend.
This is a Fantastic App, very easy to navigate and great opportunities to earn some extra money and do interesting jobs. Highly recommend and great support from Shepper.
I am a fairly new user of the app, but quickly found it straightforward and easy to use. I used training materials on the app to get started and to understand how to perform tasks. I love doing mystery shopping tasks with Shepper!
I’m new to this app but I’ve carried out a few tasks some have been simple and some have been more complicated but the team are great for helping and answering queries promptly. I’m looking forward to trying other tasks.
Very good to work for. I am fairly new to Shepper, but the staff support is great if you have a problem. Lots of jobs to choose from as well
I really like the ease of use with the app. Easy to pick up and complete tasks, and support through both an AI bot and real people.

Reply from Shepper
Great company to work for
Honest people, pay on time.Task explained and easy to understand.

Reply from Shepper
All good, this is a really easy company to deal with, it does exactly what it says on the tin and you get paid really quickly, the perfect side hustle, highly recommended

Reply from Shepper
Varied opportunities available on a regular basis.
Communication with the team when required is excellent.

Reply from Shepper
Always great communication! Amazing company to work for! Always there to help and great jobs!

Reply from Shepper
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