Mangopay Reviews 

Absolutely disgusting I am selling on Vinted as I see on many other reviews I have £650 sat in my Vinted balance Vinted are a complete waste of space with there robotic pathetic replies only allowing passport and drivers licence I don’t have any of these apart from a passport in my old married name plus a change of name deedpole which won’t be accepted I am getting sick and tired of mangopay stealing my money I cannot purchase with my balance or withdraw it strangely enough I originally withdrew £717 but as stated £650 is now being withheld because they want proof of my identity funny how before I was allowed to withdraw the £717 without any issue
All
I get from Vinted is a robotic apology and re ask for my passport and driver licence MANGOPAY I WANT THIS SORTED OUT I am looking to take this further with the relevant people this is theft of my money and a lot of other peoples money also as I can see it’s happened to so many people fraudsters the lot of them I’d give zero stars but there’s no option

I have been trying to withdraw a small remaining balance from my former Mangopay account for weeks now. Despite submitting all required documents multiple times, they are repeatedly rejected with changing and contradictory reasons. Every reply I receive is a generic, automated message that does not address anything I actually wrote.

There is no real support, no manual verification, and no clear guidance. Instead, the process feels like an endless loop designed to delay or block the payout altogether.

For such a simple request, the amount of time wasted is absolutely unreasonable.
At this point, I cannot recommend Mangopay to anyone.

Worst experience ever. Have sold 5 items on Vinted. Have 5star reviews from sellers. Cannot access balance. Have done all ID checks they asked for. Customer service appalling- no answer or updates. Still allowed to sell?! Daylight robbery

Wow been waiting 24 hours for them to sort my refund and still no further VINTED

ABSOLUTELY JOKE OF A COMPANY, both them and voted are holding my money (alit of it) from genuine sales and say I need to verify my “business” etc to get my money out! I’ve sent licence passport and hmrc documents (fully government issued) and still I can’t verify my identity! I mean what are they doing with our money? These companies should be banned from trading!!!

We may have signed up to Vinted’s tiny Ts & Cs we did not all fully understand. But even when we understand and then find that our verification to MP is not accepted to release our funds, this means MP are robbing us …with apparent legal backing, and so we should boycott use of such practice and them.

The ironic claim that it protects against money laundering leaves a lot of electronic money sitting in mangopay’s wallet. That’s a potential interest maker while they don’t give you what is rightfully yours.

I barely got my money out because they initially blocked me but breaking it down in to increments worked… although it apparently shouldn’t. This is also worrying.

The lack of information on earning and withdrawal limits is appalling, there is no direct support for the Vinted seller/ MP user in this regard.
The ransom of personal data to a foreign based third party so they will release your money, in the name of law, is criminally backward.
It leaves Vinted literally unfit for purpose to sellers.

You get verified for a bank account, verified for Vinted but that isn’t enough. The fact that a paltry withdrawal in a month flags up claims of ‘protection from money laundering’ would be laughable but the set up feels way off. Someone is making alot of money by not giving you yours.

Remember if you buy on Vinted you are still funding scummy practices.

Check youtube for the poor pro seller who gave up Vinted because they cannot access their money or customer support: because their verification is not accepted by MP.

Do we need to remind each other that it’s bad practice to exchange your passport or photo ID for money owed to you?! Apparently so.
Now ebay are improved, I recommend running back there for the slightly prolonged experience and currently straight forward paypal. At least you receive YOUR money!

What a total shame, Vinted used to work well.

Fed up with vinted giving me excuses.
Where is my money.

No communication from MangoPay or Vinted! Been a week now! Unacceptable. You are having a real impact on people’s lives, I bet this will push some people over the edge if they are relying on this income.

As a platform / marketplace administrator I have to complain about their policies, especially about the fact that Mangopay charged twice for the August invoices! Their support seems to ignore our emails...

Terrible service from Vinted and Mangopay sold items but not getting the funds for the goods

I’ve been waiting over ten days for more than £200 owed to me, with payments stuck as “pending” and no real explanation. Thousands of users are in the same situation, yet Mangopay and Vinted have failed to communicate honestly or give any timeline for resolution. This level of service from a regulated payment provider is completely unacceptable.

Mangopay do not deserve the one star I have given but no option to leave none.

I am fed up now of reading that "your earnings may stay in your pending balance longer than normal."

I am also fed up of Vinted saying it is a technical issue.

A technical issue doesn't last a bloody week 😡.

I always said that I would pick Vinted over eBay however, after this monumental balls up, I will have my money and delete Vinted.

Who the hell are these people to hold THOUSANDS of people's money from COMPLETED sales?????

Utterly atrocious and abhorrent.

Sort this out mangopay as you are in breach of your own terms and conditions as well as breaking Commercial law.

😡😡😡

Mangopay & Vinted partners in crime? Holding money back .
Waiting for payment for sold goods .
Apparently Mangopay are a Loan company and holding back cash no doubt they will be keeping the interest both scammers of a high magnitude

In this day and age how does it take a week to sort out a technical glitch with Mangopay and Vinted?!? Thousands of people are waiting for their sales money to be released. It’s not on!

I have to agree with all the other negative reviews on here as I started selling a few bits on Vinted because I needed the money for a holiday, I was fed up with eBay's over the top rules regs and fee's and scams, initially everything went well selling a few things in a few days but then I wanted to withdraw my money to pay for the holiday (final balance dew in two days!!) and after waiting a week because of a ' Technical issue' I still cant have it! I have over £450 just sat there! At least on ebay I would have had the money days ago! Not a great start to selling on Vinted but if they continue to use Mangopay it'll be the last time I use it!.

Vinted really need to find an alternative provider! Magnopay = no pay!

How is thjs still going on? My money is still stuck in tbjs theiving companies pot! Its been over a week! Why hasnt the issue not resolved already? We want answers

Why, oh why can't Mangopay and Vinted give updates.
I understand that technical issues happen but this is getting ridiculous now - it's been days not hours and we're getting no updates!

Same as everybody else, have completed Vinted sales and still funds are pending now for over 5 days. It's completely unacceptable to take this long and still with no end in sight.

Same issues payment still in pending, 3 days now, Vinted should be paying compensation for this ridiculous situation, no updates, no replies to complaints, what a joke of a company, blaming the payment provider, will be closing my account when I eventually get my money.