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MandM Reviews 115,788

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TrustScore 4.5 out of 5

4.4

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 17,722 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often highlighting the value for money and affordable prices. Many appreciate the wide selection of brands and items available, making it easy to find what they need. The delivery service is frequently mentioned as quick, efficient, and reliable, with many consumers receiving their orders promptly and well-packaged. However, some customers were dissatisfied with their orders, experiencing issues such as incorrect sizing, missing buttons, or items arriving with damage like paint blobs. A few people also mentioned problems with parcel delivery, including lost items or deliveries to incorrect addresses, and expressed frustration with the resolution process.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting quick delivery... See more

Product

Users describe positive interactions with product, consistently praising the quality, value, and brand... See more

Price

Clients share positive opinions on price, consistently highlighting the affordability and value for money.... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of sports... See more

Order

Reviewers mention ambiguous feedback about order. Many customers found the ordering process easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 10 pairs of cotton socks at allegedly half price. The delivery was fine with tracking available upto delivery. The quality of the socks could have been better, however I would say they wer... See more

Rated 4 out of 5 stars

Quick delivery items are good but some of sizes are very different. Probably not the fault of MandM but makes things more expensive with return postage

Rated 5 out of 5 stars

We always get excellent what we have ordered, we would highly recommend M&M to friends and family. Next we'll be looking for a school coat for our youngest grandson, starting school shortly. Thank-you... See more

Rated 5 out of 5 stars

I cant recommend M and M enough, fir good quality sports clothing & footwear. I've had quite a few items from them over the past few months, with for myself and presents for my children & grandchildre... See more

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Discount Store
  4. Men's Clothing Store
  5. Sportswear Store
  6. Women's Clothing Store

Written by the company

MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.

Unlimited Delivery at MandM

Written by the company

Get Express delivery and exclusive Offer Alerts for one whole year from only £9.99!
Can’t wait to get your hands on your favorite brands at unbeatable prices? Join thousands of happy customers today and become an Unlimited member! Enjoy Unlimited Standard and Unlimited Express Delivery on every order you place.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

116K reviews

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Asks customers to review

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Rated 4 out of 5 stars

Disappointed

The item was too small.I know the brand well and sizing is usually reliable.It makes me wonder whether to stock sold by MandM is normal stock.

12 May 2026
Rated 5 out of 5 stars

I buy regularly from m&m great top…

I buy regularly from m&m great top brands at discounted prices for all the family from shoes to jeans , vans levis bench Barbour and free quick delivery after one postage payment which gives a years free postage
Give m&m a try you can't beat the prices

12 May 2026
Rated 5 out of 5 stars

Top Marks For Customer Service

Received incorrect item in error. Contacted M&M and had a response within a couple of hours. Return sorted, and sent back the item post immediately having received a link for postage. The correct item was dispatched the same day for next day delivery.

Faultless service. Prompt, hassle free.

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Order pair of sketchers from here size…

Order pair of sketchers from here size 7 they sent me size 13,sent numerous emails to which they said they would contact me within 48hours not heard anything in over a week,and will cost me 4.99 to sent item back,really disappointed with this company and service.

14 May 2026
Unprompted review
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Reply from MandM

I apologise for the inconvenience caused by receiveing the wrong size as well as not receiving our previous correspondence.
I have sent you an email now so we can look into this further for you.

Rated 5 out of 5 stars

Great website and prices.

Easy to use website which I've shopped on a lot of times, really good prices and quick shipping time, what I like is the variety and the ease of finding what you are looking for, would recommend.

10 May 2026
Rated 5 out of 5 stars

Great selection of goods

Great selection of goods from well known brands. Bought 4 fleeces, all fit well and are in perfect condition. Arrived in the post next day. Thoroughly recommended.
Also recommend is the free delivery for a year offer - already paid for itself this year!

11 May 2026

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