MandM Reviews 115,855

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 17,722 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often highlighting the value for money and affordable prices. Many appreciate the wide selection of brands and items available, making it easy to find what they need. The delivery service is frequently mentioned as quick, efficient, and reliable, with many consumers receiving their orders promptly and well-packaged. However, some customers were dissatisfied with their orders, experiencing issues such as incorrect sizing, missing buttons, or items arriving with damage like paint blobs. A few people also mentioned problems with parcel delivery, including lost items or deliveries to incorrect addresses, and expressed frustration with the resolution process.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting quick delivery... See more

Product

Users describe positive interactions with product, consistently praising the quality, value, and brand... See more

Price

Clients share positive opinions on price, consistently highlighting the affordability and value for money.... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of sports... See more

Order

Reviewers mention ambiguous feedback about order. Many customers found the ordering process easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 10 pairs of cotton socks at allegedly half price. The delivery was fine with tracking available upto delivery. The quality of the socks could have been better, however I would say they wer... See more

Rated 4 out of 5 stars

Quick delivery items are good but some of sizes are very different. Probably not the fault of MandM but makes things more expensive with return postage

Rated 5 out of 5 stars

We always get excellent what we have ordered, we would highly recommend M&M to friends and family. Next we'll be looking for a school coat for our youngest grandson, starting school shortly. Thank-you... See more

Rated 5 out of 5 stars

I cant recommend M and M enough, fir good quality sports clothing & footwear. I've had quite a few items from them over the past few months, with for myself and presents for my children & grandchildre... See more


Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Discount Store
  4. Men's Clothing Store
  5. Sportswear Store
  6. Women's Clothing Store

Written by the company

MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.

Unlimited Delivery at MandM

Written by the company

Get Express delivery and exclusive Offer Alerts for one whole year from only £9.99!
Can’t wait to get your hands on your favorite brands at unbeatable prices? Join thousands of happy customers today and become an Unlimited member! Enjoy Unlimited Standard and Unlimited Express Delivery on every order you place.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

116K reviews

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Asks customers to review

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Rated 1 out of 5 stars

Total waste of money

Total waste of money — charged nearly £9 just to try on a pair of shoes.

I will never shop with MandM again. I ordered New Balance trainers that didn’t fit properly, and despite returning them immediately, I still lost almost £9 in delivery (£4.99) and return fees (£3.99). Customers shouldn’t be punished financially for sizing issues when buying footwear online.
The whole experience felt unfair, frustrating, and completely disappointing. Poor customer service and an awful return policy. Think twice before ordering shoes from this company.

14 May 2026
Unprompted review
MandM logo

Reply from MandM

As we offer big brands at the lowest prices, we don’t offer a free Returns service.

I will state that when a whole order is returned, the original delivery cost is also refunded alongside the item(s). Thanks for your feedback.

Rated 5 out of 5 stars

Very good

Very good quality of clothes and shoes delivery is quick and easy the description on line are very good 💯

18 May 2026
Rated 5 out of 5 stars

Great Company

Fantastic delivery, amazing prices and superb quality. I'll definatley order again. The whole experience of buying was flawless. What a pleasure dealing with M&M

8 May 2026
Rated 5 out of 5 stars

Great trainers at great prices.

Bought a pair of "Sketchers" trainers and I have to say, they are very comfortable. I don't do as much walking as I used to, but they certainly make any walking I do much more enjoyable. Good thick soles so I don't feel any small stones on the road or track. Great value as well.

22 May 2026

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