I ordered 10 pairs of cotton socks at allegedly half price. The delivery was fine with tracking available upto delivery. The quality of the socks could have been better, however I would say they wer... See more
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Review summary
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Reviews shaping this summary
Quick delivery items are good but some of sizes are very different. Probably not the fault of MandM but makes things more expensive with return postage
We always get excellent what we have ordered, we would highly recommend M&M to friends and family. Next we'll be looking for a school coat for our youngest grandson, starting school shortly. Thank-you... See more
I cant recommend M and M enough, fir good quality sports clothing & footwear. I've had quite a few items from them over the past few months, with for myself and presents for my children & grandchildre... See more
Company details
- Clothing Store
- Children's Clothing Store
- Discount Store
- Men's Clothing Store
- Sportswear Store
- Women's Clothing Store
Written by the company
MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.
Unlimited Delivery at MandM
Written by the company
- Get Express delivery and exclusive Offer Alerts for one whole year from only £9.99!
- Can’t wait to get your hands on your favorite brands at unbeatable prices? Join thousands of happy customers today and become an Unlimited member! Enjoy Unlimited Standard and Unlimited Express Delivery on every order you place.
Contact info
1 Auctioneer Walk, HR4 9HT, Hereford, United Kingdom
- customerservices@mandmdirect.com
- www.mandmdirect.com
4.4
Excellent
116K reviews
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Total waste of money
Total waste of money — charged nearly £9 just to try on a pair of shoes.
I will never shop with MandM again. I ordered New Balance trainers that didn’t fit properly, and despite returning them immediately, I still lost almost £9 in delivery (£4.99) and return fees (£3.99). Customers shouldn’t be punished financially for sizing issues when buying footwear online.
The whole experience felt unfair, frustrating, and completely disappointing. Poor customer service and an awful return policy. Think twice before ordering shoes from this company.
14 May 2026
Unprompted review
Reply from MandM
As we offer big brands at the lowest prices, we don’t offer a free Returns service.
I will state that when a whole order is returned, the original delivery cost is also refunded alongside the item(s). Thanks for your feedback.
Good value for money
16 May 2026
On-line shopping works very well for…
On-line shopping works very well for me.
Very easy to look what you requuee
23 May 2026
Very good
Very good quality of clothes and shoes delivery is quick and easy the description on line are very good 💯
18 May 2026
Great service
Great service, super shoes for an awesome price. All authentic!! Will buy again
11 May 2026
Good prices - good choices
Really like MandM - great choice and great prices, ordered trainers and was really pleased with them, quick delivery too
7 May 2026
Top quality clothing and footwear
Top quality clothing and footwear at amazing prices all with quick delivery which is tracked best on the market place.
18 May 2026
Good collection and fast service . Need focus on customer service
Good collection and fast service. I pay for one day delivery and some time it’s take long .
Only think we can contact customer service quickly and we need be waiting. That something it’s not happy. And if can at least some minimum item can return free it’s more helpful to customer. Bowe are buying with out fittings
18 May 2026
Quality products
Quality products, amazing prices and excellent service speedy delivery, what's not to love thanks
24 May 2026
Quality products
I ordered four pairs of trainers and shoes delivered ahead of time and all in perfect condition
1 May 2026
Quick clear instructions fast delivery 🙏
17 May 2026
App very easy to use
App very easy to use, fast delivery. Lots of sketchers to choose from and so comfortable
24 May 2026
Great Company
Fantastic delivery, amazing prices and superb quality. I'll definatley order again. The whole experience of buying was flawless. What a pleasure dealing with M&M
8 May 2026
Great trainers at great prices.
Bought a pair of "Sketchers" trainers and I have to say, they are very comfortable. I don't do as much walking as I used to, but they certainly make any walking I do much more enjoyable. Good thick soles so I don't feel any small stones on the road or track. Great value as well.
22 May 2026
Fantastic site
Fantastic site, top brands at incredible prices. Got my entire crew summer wardrobe for a third of the RRP.
18 April 2026
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