Easy to order, on updated site.. prompt delivery, with updates. Item better than I imagined, considering cost. I had been looking for a lightweight longer jacket for a while, this is perfect, although... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Some great brands at some great prices. Great delivery service no matter who they get to deliver (seems to be written in their contract s :) ). On the few times I've needed help from customer serviced... See more
When you use Royal Mail there is no problem but using Evri is making reconsider using MandM and using Amazon Evri always leave post on front door step in full view of the road very difficult trying... See more
The quality of goods sold by M and M is always excellent- none of these cheap Chinese thin material and easily shrunk items. How they can do this is amazing, but please may they continue to do so.... See more
Company details
- Clothing Store
- Children's Clothing Store
- Discount Store
- Men's Clothing Store
- Sportswear Store
- Women's Clothing Store
Written by the company
MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.
Unlimited Delivery at MandM
Written by the company
- Get Express delivery and exclusive Offer Alerts for one whole year from only £9.99!
- Can’t wait to get your hands on your favorite brands at unbeatable prices? Join thousands of happy customers today and become an Unlimited member! Enjoy Unlimited Standard and Unlimited Express Delivery on every order you place.
Contact info
1 Auctioneer Walk, HR4 9HT, Hereford, United Kingdom
- customerservices@mandmdirect.com
- www.mandmdirect.com
4.4
Excellent
116K reviews
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People also looked at
Great quality items and fast…
Great quality items and fast delivery,bought from m&m before and definitely be looking again soon
24 May 2026
Always great service
18 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The denim jacket is unwearable and…
The denim jacket is unwearable and stinks to high hell and can not get rid of the smell a total waste of nearly £30!!
29 May 2026
Reply from MandM
I’m really sorry to hear about the issue with your order. I’ve just sent you an email so we can investigate this further and find a solution for you. Apologies again for the inconvenience caused.
Great value.
Great value, great prices and very quick delivery. Cannot fault this company.
27 May 2026
Reply from MandM
I’m sorry to hear about the issues you have had with our returns policy. If you haven’t had a chance to reach out yet, please visit the Contact Us section in our help centre and we will be more than happy to look into this further for you.
Exactly as described excellent delivery…
Exactly as described excellent delivery
grest prices
27 May 2026
I have not yet received my purchase
I have not yet received my purchase, despite being given two dates for when it would arrive.
29 May 2026
Reply from MandM
I apologise for the inconvenience caused by your order not being delivered.
I have emailed you, so we can look into this further for you.
Good company to buy from.
I have brought from M and M a few times and have never been disappointed. Always happy with what I have purchased and it has always been delivered promptly. I have ordered male and female clothing and everything has been as described. 😊
15 May 2026
An easy and user friendly website
An easy and user friendly website, a wide selection of items in chosen field (shoes), speedy acknowledgement and delivery
18 May 2026
Easy to use web page with great choice…
Easy to use web page with great choice of products and great prices too.
Delivery was prompt, I am very happy with my purchase
18 May 2026
Well priced items and quick delivery…
Well priced items and quick delivery and clothes is a good quality
29 May 2026
Great quality items.
Great quality items and a perfect price. Great fit, great range of sizes and affordable.
21 May 2026
The quality of the items I have…
The quality of the items I have purchased over the years, the products have been of high quality & outstanding value.
29 May 2026
I love this outfit
I love this outfit, I recently bought a pack of 3 Brave Soul t shirts 👕, I liked the quality and fitting of them so much that I bought another pack a few days later. They were delivered within 2 days all for £9.99!!
29 May 2026
I could not believe how quick I…
I could not believe how quick I received my Skechers.
Never had a parcel from any company in 2 days.
A big thank you.
26 May 2026
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