Basically, they previously had a garbage PR firm who ignored all of the customers and did NOTHING, but those days are over! The gentleman who took over saw my message from FIVE YEARS AGO! And reached... See more
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I'm the proud owner of a RAT 9 gaming mouse, and I've never been happier ! That is until the batteries broke a few weeks back. The warranty had expired, and the price for a new pair + porto + import... See more
I had a number of products over the years from mice to keyboards, they've had terrible software and mechanical faults. stay away from the STRIKE 7 keyboard. Every time i messaged them about the key... See more
Company replied
I got a R.A.T. 5 gaming mouse a while back, and I had problems with the middle mouse button and some Windows recognizion, so I wrote an email to support. They sent me a new mouse right away, when th... See more
Company details
Written by the company
Mad Catz is a worldwide leader in manufacturing, distributing and marketing innovative controllers and other peripherals for the console and PC game markets
Contact info
Taiwan
- www.madcatz.com
3.6
Average
25 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great Support
I got a R.A.T. 5 gaming mouse a while back, and I had problems with the middle mouse button and some Windows recognizion, so I wrote an email to support. They sent me a new mouse right away, when they couldn't resolve the problems with the mouse via email.
There were problems with the mouse, though, but I enjoyed it very much when it worked as intended. Bottom line: Stuff with the product went wrong, but they weren't hesitant to replace it.
18 March 2014
Unprompted review
waste of money and time
i have a new ps3 GamePad from MadCatz.com and it is the worst crap i have wasted money on so far its use les.-
23 August 2011
Unprompted review
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