Mac in a Sac Reviews 4,066

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting their waterproof and windproof capabilities, and often noting their lightweight and packable design. Many appreciate the true-to-size fit and the comfort provided, even when worn over other layers. The ordering process is frequently described as easy, and the delivery service is often commended for its speed and reliability. However, some customers were not happy with the durability of certain items, reporting issues like drawstrings snapping or jackets tearing under the armpits after a short period of use. A few people also mentioned that their jackets did not remain waterproof in moderate rain, leading to dissatisfaction. Additionally, some reviewers experienced issues with sizing, finding items either too large or too small, and a small number noted problems with missing storage sacs or faulty zippers.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products for... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products for being... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the quick and prompt... See more

Order

People report positive experiences with the ordering process. Customers found it easy to order online, with... See more

Service

Customers had positive experiences with service. Many reviewers praised the quick and seamless customer care,... See more

Based on these reviews

Rated 5 out of 5 stars

Was looking for a manly rain poncho and initially had my eye on a rain kiss. I saw this and the description appeared fairly similar. After receiving it very quickly, this is identical to a rain kiss a... See more

Rated 5 out of 5 stars

We bought these for a trip to Costa Rica during the rainy season. They were fabulous. I’m used to buying super expense rain coats for mountaineering but I was so so impressed by the breathable mater... See more

Rated 5 out of 5 stars

Just been to an outdoor gig where it poured down and didn't get wet at all wearing my water melon mac in a sac. Lots of conpliments too and I definitely wouldn't get lost cos it's super bright which I... See more

Company replied

Rated 5 out of 5 stars

I ordered two mac in a sac jackets for my partner and I. The order came really quickly which was appreciated as we were going travelling just days later. We went to Asia, it either doesnt rain, or... See more


Company details

  1. Outerwear Store

Written by the company

With a strong background in high performance waterproof products, Mac In A Sac was born out of the desire to condense a high performance jacket into a packable form. Our first generation Mac In A Sac became a key product to everyday life and weekend adventures, being found in school bags and hiking backpacks alike.

www.macinasac.com Details

Written by the company

FREE UK DELIVERY
We'll get your UK orders to you super-quick with UK Free Delivery (over order threshold). We also offer free returns UK returns.
1 YEAR GUARANTEE
All Mac in a Sac Products come with a 1 Year Guarantee against manufacturing faults.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Excellent product.

Excellent product.. sent promptly. Highly recommended

16 January 2026
Mac in a Sac logo

Reply from Mac in a Sac

Hi,

Thank you for your positive feedback.

Kind regards,
Melissa

Rated 5 out of 5 stars

All excellent despite small change in width

All excellent. Slightly disappointed that the trouser width has been reduced. This is still an excellent product and the slight change is just a personal preference. The main thing is that it is very waterproof and never lets me down. Service etc is brilliant.

23 January 2026
Rated 5 out of 5 stars

Beautiful & practical reversible…

Beautiful & practical reversible jacket! I was sceptical that the packable polar woman's down jacket would be warm as it is extremely light however it is great! Love the navy/pink colours too! I am converted :)

28 November 2025
Mac in a Sac logo

Reply from Mac in a Sac

Hi Laura,

Thank you for your amazing feedback!

Kind regards,
Melissa

Rated 4 out of 5 stars

Costa Rica In The Rain

I bought this light weight XL waterproof jacket to take to Costa Rica and it served me well in torrential rain in a rain forest. It packs up well into its small sac. I would have given it 5 stars but it is a little more snug than I would have really liked. Maybe I ate too much?

8 January 2026
Rated 5 out of 5 stars

Quality of mac in a sac is fab

Love the quality of mac in a sac jackets and gilets. I love my latest purchase far far better than northface. Mac in a sac actually make their jackets to fit women! Love love love this jacket. I have 2 gilets too which I love. Thank you mac in a sac

5 January 2026
Mac in a Sac logo

Reply from Mac in a Sac

Hi,

Thank you for your fantastic feedback.

Kid regards,
Melissa

Rated 1 out of 5 stars

Three strikes and you are out


Hello Claire,

it is the third time my Mac in sac is broken under my armpits.

Maybe the first time it was my won fault, i thought i could train in it, but that is not the case.

Then i bought an other Mac in sac, the same, bleu and XL, now i use them for walking and on my bike.

But then the same; it was broken under my armpits.

(That i still buy them is because i like the weight, the colour and they are waterproof.)

So i bought my third Mac in sac....and again, broken under my armpits!
See the picture.

I am a normal build man, do many outdoor things, like walking and cycling, nothing fancy.

But in my opinion: this is not good craftsmanship, this jackets must have some 'strength'.

Best wishes,

Nico Veenstra
The Netherlands

(NB. And yes, the zippers are also not good! They are broken first. Always.)
WhatsApp Image 2026-02-09 at 11.14.33.jpeg
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MEER INFORMATIE
De reactie was:
DNS Error: DNS type 'mx' lookup of macinsac.com responded with code NXDOMAIN Domain name not found: macinsac.com

5 February 2026
Unprompted review
Mac in a Sac logo

Reply from Mac in a Sac

Hi Kvier.

Thanks for your feedback.

This is not a fault which would often be brought to my attention. I am sorry if there has been an issue here. Can you please contact me at help@macinsac.com, as I cannot discuss matters relating to you and how we can resolve this on this public forum. Please attach the images etc and send them to me on an e-mail and I am more than happy to help.

Kind regards,
Claire

Rated 5 out of 5 stars

Good service

Good service, good product.

6 January 2026
Mac in a Sac logo

Reply from Mac in a Sac

Hi Anne,

Thank you for your wonderful feedback.

Kind regards,
Melissa

Rated 5 out of 5 stars

Quick delivery

Quick delivery, and great product. I always assume products like this won't fit me, as I am a plus size lady. This mac is huge, which is great. In winter, you want waterproof coats to be padded and cosy, but if you're going on holiday somewhere hot, you still want to stay dry, and this mac is perfect. (You could also wear it over chunky knits in winter!)

3 January 2026
Mac in a Sac logo

Reply from Mac in a Sac

Hi Sarah,

Thank you for your wonderful feedback. We are glad you are pleased with the poncho.

Kind regards,
Melissa

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