Lyons Davidson Solicitors Reviews 

2,564
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 479 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their excellent service, professionalism, and helpfulness, often highlighting their courteous and friendly approach. Many people appreciate the clear communication and consistent updates received throughout their cases, making the process easier to manage. Reviewers often felt well-supported and understood, with staff going above and beyond to ensure positive outcomes. However, some people mentioned dissatisfaction with the service and response times, citing slow progress and a lack of communication on their claims. A few other people also felt that the company did not adequately represent their interests or provide timely updates, leading to frustration and perceived incompetence.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Claim

Customers consistently note ambiguous experiences with claim processes, with some reviewers expressing... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, responsive, and empathetic... See more

Service

People report ambiguous experiences with service, with many customers expressing significant dissatisfaction.... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising clear, timely, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Tyrell Blake provided an excellent service. He replied promptly to my emails, and followed up any queries, always keeping me in the loop with what was going on. He was courteous and friendly in his a... See more

Company replied

Rated 5 out of 5 stars

A very challenging, and at times very difficult situation that was very hard fought and a great outcome in the end. Nelay Joshi handled our case with great competence and professionalism throughout h... See more

Company replied

Rated 5 out of 5 stars

I rang following receipt of a letter from you requesting I call you back. I spoke to Bethany chandler. She was helpful, explained the status of the claim proceedings clearly and advised that she would... See more

Company replied

Rated 5 out of 5 stars

it was the company Lyons Davidson and that of Mr Craig Hamilton that did the work on my claim for me and he did a very good job keeping in touch with me and letting me know what was happening in my... See more


Company details

  1. Law Firm
  2. Insurance Attorney
  3. Lawyer
  4. Legal Services
  5. Personal Injury Attorney

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(2,564)

444 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks very much for all your work on…

Thanks very much for all your work on the issue I had. Freya was brilliant from start to finish and her communication was great! She always kept me informed of any information. Thanks again!

25 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Jonathan,

Thank you for taking the time to leave your review. It’s great to hear that Freya supported you so well from start to finish and kept communication clear throughout. We really appreciate your kind feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Had a brilliant experience working with…

Had a brilliant experience working with Lyons Davidson, Nelay Joshi our contact guided us throughout the whole legal process, and his advice and expertise was invaluable.

Thank You Nelay and thank you Lyons Davidson.

25 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Sion,

Thank you for taking the time to share your feedback. It’s fantastic to hear that Nelay’s guidance and expertise made such a positive difference throughout the legal process. We truly appreciate your kind words and your thanks to the wider team.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

My experience with this team was best

17 July 2025
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Abda,

Thank you for taking the time to leave your review. It’s wonderful to hear that you had such a positive experience with the team. We really appreciate your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Excellent service

Would highly recommend Lyons Davidson.
My case handler Freya Simpson was very professional and friendly and kept me informed throughout.many thanks Freya great job.

24 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Steven,

Thank you for taking the time to share your review. We’re so pleased to hear that Freya provided professional and friendly support while keeping you informed throughout your case. Your recommendation is greatly appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Chris Kemp

We dealt with a Chris Kemp, from the start he explained how long this could take, and through out the claim process has kept us up to date in a very timely manner. Any emails sent have always been responded to in a timely manner.Things have been kept in layman terms as often solicitors can talk in their industry jargon.

24 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi there,

Thank you for taking the time to leave your review. It’s great to hear that Chris set clear expectations from the outset and kept you regularly updated throughout the process. We’re pleased you found his communication clear and straightforward, without unnecessary legal jargon. Your feedback is much appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Lyons Davidson were really good

Lyons Davidson were really good, they kept me informed through their portal,Maya and her team were friendly and helpful throughout.It was just unfortunate that the insurance company that was dealing with my claim were very slow and we had to take them to court.I think 4years to decide on an car accident claim is excessive and should be looked into.The accident was on 16/09/2021

16 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi James,

Thank you for taking the time to share your experience. We’re pleased to hear that Maya and the team kept you informed and supported you throughout, particularly given how prolonged the process became. We understand how frustrating delays can be, especially when they are outside of our control, and we appreciate your patience over the course of your claim.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Not to use the inadequate firm

My experience with Lyons Davidson has been nothing short of appalling. Their handling of my case was careless, negligent and completely devoid of professional responsibility.

Despite being fully aware that legal proceedings had been issued, they failed to act. I was later informed in a telephone conversation that the firm had received acknowledgement from the court but did nothing with this information because they were “not getting paid.” That is utterly unacceptable. Payment disputes do not absolve a law firm from its duty to notify a client of life-changing legal action.

As a direct result of their inaction, a wrongful CCJ was entered against me. The financial and reputational damage this has caused is severe and ongoing. The stress, anxiety and sleepless nights that followed could have been entirely avoided had Lyons Davidson acted with even basic professional diligence.

To make matters worse, there has been no meaningful accountability and no appropriate compensation offered. The firm has shown a complete lack of empathy and responsibility for the consequences of their failures.

I would strongly caution anyone considering using Lyons Davidson to think very carefully. My experience has been one of incompetence, poor communication and a disturbing disregard for client welfare.

21 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Dear Customer,

Thank you for your review. We note this is the third review you have posted in relation to the same matter. We have responded under our Complaints Procedure confirming that we do not accept any wrongdoing.

Kind regards
Lyons Davidson

Rated 5 out of 5 stars

Great

Great, helpful people with good advice and easy communication, always on time, fast with getting things done. Couldn’t be happier and could not recommend more.

20 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Louis,

Thank you for taking the time to leave your review. It’s great to hear that you found the team helpful, easy to communicate with, and efficient throughout. We truly appreciate your recommendation and your kind feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Accident date 27.03.2025

Accident date: 27/03/2025
I am very happy with the result of my accident claim. Mr T Blake and his staff of Lyons Davidson Solicitors worked very hard and produced excellent result.
It was not an easy accident case but result of my case is brilliant.
Compensation is healthy. I have no words to express my thanks. Very Well done. My case was closed 16/2/2026.
Devinder Hayer

27 March 2025
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Devinder,

Thank you for taking the time to share your feedback. It’s wonderful to hear that you’re so pleased with the outcome of your claim, particularly given the challenges involved. Mr Blake and the team will be very encouraged by your kind words and appreciation of their hard work.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Professional/Outstanding

Working along side Bethany Chandler for our mutual clients claim was a pleasure. Bethany kept me informed at every progression/stage of the claim. Her professionalism was outstanding matching the result of the claim.

20 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Lisa,

Thank you for taking the time to share your feedback. It’s great to hear that working alongside Bethany was such a positive experience and that her communication and professionalism supported a strong outcome for your mutual client. We truly appreciate your kind comments.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Brilliant job Jessica

Jessica S of Bristol branch took over my case and handled it very well. communication was spot on, keeping me informed the whole time of any changes or information needed to assist my claim. highly recommend Jessica at Lyons Davidson Solicitors. Thanks again

20 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Karen,

Thank you for taking the time to leave your review. It’s great to hear that Jessica kept communication clear and consistent after taking over your case, ensuring you were informed at every stage. We truly appreciate your recommendation and your kind feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Really good communication through out

Really good communication through out, so helpful and reassuring. Did everything and more, Really would recommend kelly Pickering.

2 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Tasha,

Thank you for taking the time to leave your review. It’s great to hear that Kelly provided reassuring support and clear communication throughout, going above and beyond for you. We truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Persistent, client friendly approach and very Methodical

The case was a no fault accident claim involving a foreign truck and my car. Lyn Edwards had a very clear approach and had very good patience in liaising with the opposite party as they were from a foreign country. With meticulous planning, the case was efficiently managed to ensure I got the deserved compensation. A very good negotiator as well as she managed to get an increased offer rejecting the initial offer.
Overall, very happy with the service.

19 June 2025
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Mithun,

Thank you for taking the time to leave such detailed feedback. It’s great to hear that Lyn’s clear, methodical approach and persistence - particularly when dealing with an overseas party - helped secure the compensation you deserved. We’re pleased you felt the negotiation was handled effectively and that you were happy with the overall service.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Lauren Martin handled my claim with…


Lauren Martin handled my claim with professionalism and in a empathetic manner,with clear communication at all times,a great credit to her profession and her company

19 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi David,

Thank you for taking the time to share your feedback. It’s great to hear that Lauren handled your claim with professionalism and empathy, and that her communication was clear throughout. Your kind comments are very much appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

My solicitor Kelly went above and…

My solicitor Kelly went above and beyond to help me and also reassure me when needed.
Was understanding and easy to talk to. She was a very lovely woman and would recommend to anyone.

11 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Charlotte,

Thank you for taking the time to leave such kind feedback. It’s wonderful to hear that Kelly provided reassurance and support when you needed it, and that you found her understanding and easy to talk to throughout. We truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Freya was polite,professional,and…

Freya was polite,professional,and friendly with my claim..

18 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Neil,

Thank you for taking the time to leave your review. It’s lovely to hear that Freya was polite, professional, and friendly while supporting you with your claim. We appreciate your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Personal injury claim

My case handler was Tia Parmenter and she was excellent throughout the long process.

17 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi there,

Thank you for taking the time to leave your review. It’s great to hear that Tia provided excellent support throughout what can often be a lengthy process. Your feedback is very much appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Andy Vraitch was really great in taking…

Andy Vraitch was really great in taking on my case and putting together the overwhelming evidence to demonstrate to the Judge why he should rule in my favour of a road traffic accident i was at no fault at.

The reassurance and support provided by Andy and his team was truly remarkable.

I wish him the very best for the future.

13 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Tariq,

Thank you for taking the time to share your experience. It’s great to hear that Andy and the team provided strong support and presented your case clearly and effectively in court. Knowing you felt reassured throughout the process means a great deal, and we truly appreciate your kind wishes and feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

I had jazmin mahmood handling our case…

I had jazmin mahmood handling our case and what can i say she was fantastic, kept me informed with everything and i didnt have to worry about anything as she handled everything.thankyou jazmin ure a star.sunny mann

17 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Sunny,

Thank you for taking the time to leave your review. It’s great to hear that Jazmin kept you fully informed and handled everything so smoothly, giving you peace of mind throughout. Your kind words will mean a lot to her.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Thank you so much

Thank you so much, Ive literally cried so much this past 3 weeks and have just felt so depressed about everything wondering why, and especially with yesterday and today's antics but honestly I can not thank you enough for seeing things from my point of view and just listening, and being amazingly supportive not just for me but for matt aswell. The whole team that i have spoken to has been amazing but Bia you really have gone above and beyond especially with the nature of the situation and being able to show that you have cared really does go to show how understanding and caring as you are.

16 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi there,

Thank you for sharing such a heartfelt message. We’re truly sorry to hear how difficult the past few weeks have been for you, but it means so much to know that you felt listened to, supported, and understood during such an emotional time.

We’re especially pleased that Bia was able to provide the care, empathy, and reassurance you needed, and your kind words will mean a great deal to her and the wider team. Supporting our clients through challenging situations is incredibly important to us, and we’re grateful you took the time to recognise that.

Kind Regards,
Lyons Davidson

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