Lyons Davidson Solicitors - Bristol Reviews 832

A great experience working with Rebecca Higgs who listened, took on board our concerns, kept us informed and did her best to make sure that we were on the right path. She helped us navigate what was a confusing process and explained the stages we would go through clearly and concisely.
We are progressing with our claim thanks to Rebecca and are hopeful it may lead to a successful outcome.

Kerry Smitherham, is an outstanding and professional solicitor also a credit to Lyons Davidson. Solicitors.
Kerry dealt with my wife’s part of our claim after our serious non fault car accident, she was always available to discuss the case with a sympathetic ear and offer all the necessary legal advice required. I just wish that all solicitors were equally as professional. Thank you Kerry.

Lyons davidson were initially a little slow with responses however when Katie britton was appointed as my case handler she always returned calls and e mails promptly and resolved any issues with as little fuss as possible she was always polite and courteous and nothing was too much trouble even whem dealing with the very long winded mib

Still ongoing with my claim, poor communication is a common theme !! Very
slow , then you spend ages using the portal or calling and emailing , still no response for weeks . My first and only contact with a solicitor , I wish I was told I could choose my own in the beginning . Defiantly , no recommendations from myself , based on my personal experience .

Kelly was very well-informed and provided excellent guidance through the daunting Family Court process. Communications were consistently excellent and Kelly was extremely supportive and professional throughout.

Nelay Joshi was helpful, courteous and responsive and handled the issue very well. My dealings with Jonathan Calverley, a partner there, were also extremely good.
I would have given 5 stars unreservedly, had it not been for a very poor response from the original associate dealing with the matter.

Amirah Mughal dealt with my case, I found her very professional, she was confident in my case and was attentive to detail.
Amirah gave great advice and got me a great result.
I would recommend Lyons Davidson to anyone with an employment issue.

Started great but after 3 or 4 weeks it was very difficult to contact my case handler for updates.
The medical exam to me was a joke and took only 15 minutes after being cancelled once. My injury wasn't fully understood and I am still suffering.
I was not advised my case handler had left the company which led to further delays.
I eventually accepted the offer due to stress.
It was a young man called Charles when I phoned who moved things to completion.

I have been so impressed with the support and swift service I have received from Katie Britton. She has been responsive and clearly knows her stuff! Thank you Katie

They were interested in my accident claim, kept me informed throughout, were sympathetic, answered the phone swiftly and my claim came to a satisfactory conclusion.
Tilly dealt with my case, but she has left your company now. She was exceptional

I had a pleasant and very professional experience with Safiyyah Patel with all the details and updates.

I had a bike accident and was delighted to discover personal claims insurance on my home contents insurance. I presume LD were the associated solicitors, who dealt with my claim efficiently.

Great people, good updates with excellent advice and guidance through to a positive conclusion, thank you.

From my first point of contact with Lyons Davidson Solicitors through to my Case Handler being appointed, all the staff involved were friendly, polite and nothing was too much trouble. Contacting a Solicitor for a legal matter can cause apprehension and the matter itself is usually stressful, so having people put you at your ease is wonderful.

We recently had the pleasure of being supported by Lyon Davidson Solicitors in helping us to evict a tenant from our property, and we cannot thank two of their staff, KYLE GARRETT and LEE DAVIS enough for guiding us through the entire process with absolute professionalism and sound legal advice.

We were constantly kept informed through out the process and they promptly responded to our queries with clarity, which effectively ensured that we obtained the expected outcome in our case, within a reasonable time frame. Kyle supported us throughout the court process and ensure that legal representation was provided to us at the hearing.

Lee was particularly helpful with the post-court eviction proceedings and securing bailiffs to assist with that operation. His methodical approach ensured all grounds were covered and that the day went as expected.

Kyle and Lee are both first -class professionals who demonstrated dedication and commitment in going the extra mile to ensure that we regained possession of our property.

We would highly recommend the company, and in particular, KYLE GARRETT and LEE DAVIS for a fantastic service to us.

Dr George & Mrs Beatrice Williams

I found this legal company substandard. One in six reviews here are one star and it’s worse on other review sites. No surprise when you understand their setup. All the reviews are people like me told to use them by their insurer claims manager “Arc Legal”. Not by choice or recommendation. The claims are mostly not handled by solicitors but by a “paralegal” or “claims handler”. I’m guessing that’s because they’re not getting paid enough by the insurer, despite “£50,000 legal claims cover”. So Lyons don’t staff the work with solicitors, and work on low margin, high volume claims. Yet the company charge these unqualified people out for hundreds per hour and they’re advertising themselves as solicitors, not like in review replies here where they say they are “legal advisors”. It might have been ok if the paralegals had been experienced (they weren’t) and the work properly supervised by a solicitor (the supervisor wasn’t.) I understand under a case called Mazur, this isn’t allowed. You’re far better off telling the insurer you will choose your own solicitor. Don’t pay any attention to this company telling you the policy doesn’t give any legal right to be represented by a Solicitor as they are writing in reviews here. Even the policy says you can choose your own solicitor and it’s a legal right, although expect “Arc Legal” to obstruct you in doing that.

My case is now finally over.
3 years it took.
Injury claim accident - 2023.
2026 finally got a letter of my payment to soon be transferred.
Having no communication and update with my original case handler to my case handler transferred to someone else to be even worse, no process and new updates.

Case handler now has been changed again.

Mr Reet Mahi.
He got onto my case and had sorted everything, speedy process and he had done brilliant. I would give no starts at all but I will give Ravi Mahi 5 stars for sure. Thanks for your help Mr Mahi wish you was handling my case since the claim.
Since December 2023 nothing was happening
Ravi was transferred to ny case from 03/2026.
Letter of payment to be received 04/2026.

I was very lucky to have been so wonderfully supported and advised by Mr Nelay Joshi throughout what was a very difficult and stressful time. Mr Joshi promptly responded to and answered all my questions in a clear and understandable manner. He showed great compassion, kindness, and with an analytical approach managed to concisely condense my issues into a coherent narrative that was both eloquent and compelling. I would highly recommend and rate this company and wish to complement the quality and integrity of its staff.

I had a positive experience of Lyons Davidson. Throughout my case, Tia Parmenter was consistently helpful, polite, and professional. She kept me informed and responded promptly to any queries, which made what could have been a stressful process much easier to manage. I appreciated her persistence in chasing matters and achieving a successful outcome without the need for court proceedings. Thank you for your support and excellent service.

Although my claim was for a small amount, Bethany Chandler kept me well informed regarding the process and progress. A satisfactory conclusion was arrived at.