Pretty poor overall. The company is a large corporate in place for our home insurance, they are, in short, on the gravy train. I pointed out early on that the person who owed us money appeared on cust... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
At every stage I was kept informed in a friendly and helpful manner. This was my first experience of recovering money I was owed and I felt I was looked after very well with helpful advice. Everything... See more
Throughout the entire process of working with Lyons Davidson and in particular Kelly, I fell empowered, held and informed. She is gracious, compassionate, knowledgeable and efficient. My situation was... See more
At the outset of this process we had problems accessing documents via the portal but once this was overcome by changing to email attachments everything ran smoothly. Thanks to both Abbie Thornley and... See more
Company details
Written by the company
We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.
Contact info
43 Queen Square,, BS1 4QP, Bristol, United Kingdom
- 0344 251 0070
- enquiries@lyonsdavidson.co.uk
- www.lyonsdavidson.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Why would they send me an unsolicited…
Why would they send me an unsolicited letter saying I need to claim further funds from a claim that has already been settled from my insurance company?
Bad conduct

Reply from Lyons Davidson Solicitors
My appointed solicitor Leanna Rees has…
My appointed solicitor Leanna Rees has been excellent right from the beginning.I always felt she really cared about the outcome of my case.She has been supportive and helpful throughout this experience.Letters written on my behalf were assertive but always courteous and respectful.Leanna somehow always managed to get to the bare bones of the case,covering all relevant factors and never being distracted by anything inconsequential.I was very fortunate to have her.

Reply from Lyons Davidson Solicitors
Excellent Service
LD Solicitors provided excellent support over several years. My contacts were Abbie Sparling and Ryan Anderson, both of whom were kind and knowledgable throughout the process.

Reply from Lyons Davidson Solicitors
Good guys over at Lyons Davidson got my…
Good guys over at Lyons Davidson got my case resolved. Dan was helpful and informative.

Reply from Lyons Davidson Solicitors
My experience so far has been very disappointing.
I rarely leave negative reviews, but my experience so far has been very disappointing.
After several weeks of delays in organising my medical appointment then chasing down the expert, the firm has now had my medical report for over four weeks. Despite multiple phone calls prior to this, and several written messages (including a formal complaint), I have still not received a copy of the report or any meaningful response.
This lack of communication is now delaying my ability to proceed with an MRI scan and is holding up the progress of my personal injury claim.
I understand that delays can happen, but a complete lack of response — even after a formal complaint — is unacceptable.

Reply from Lyons Davidson Solicitors
Good advice and support received
I was looked after and given great advice and support from Nelay Joshi. Any questions I had were answered quickly and professionally, I would highly recommend Lyons Davidson Solicitors.

Reply from Lyons Davidson Solicitors
Do not use this firm
If this is a solicitors that has been allocated to you for an injury claim CHANGE NOW.
After complaining to management about my case handler things got worse….missing paperwork, not returning calls for at least five working days, being told they hadn’t received paperwork then to told about a week later they hadn’t and didn’t know why they told me they hadn’t, in other words they lied to me.
They will not listen to you or your concerns, they will use Mickey Mouse “specialists” for reports.
When they received the offer from the other parties on my claim they didn’t even bother to tell me, also didn’t even bother to tell me that the other side had made payment to settle the claim.
Do not use and if you already have the misfortune to be using them write everything down and take notes like I have and push to finalise your claim as soon as possible.

Reply from Lyons Davidson Solicitors
Successful road accident claim
I was involved in a serious road collision while riding my bicycle, and the legal process that followed was long and often felt like a marathon. Throughout this complex journey, Kerry Smitheram from Lyons Davidson Solicitors was consistently supportive, professional, and reassuring.
Thanks to her dedication and expertise, my claim was successfully settled. I am truly delighted with the outcome and very grateful for all the help and guidance I received along the way.

Reply from Lyons Davidson Solicitors
I had a positive experience with Lyons…
I had a positive experience with Lyons Davidson. Good communication and pragmatic legal advice. Sunaina was an excellent client contact, with timely updates and managed all communications effectively. Thank you

Reply from Lyons Davidson Solicitors
Claim against Mr Md-m Rahman
Over the course of the claim (3 years), I have always managed to speak to LD solicitors promptly when required. Initially I dealt with James Chapman, and in the past year the case was passed to Andy Vraitch. Andy was most helpful and managed to provide me with the necessary information and advice to enable myself and my wife to attend Court and ultimately be successful in presenting our case.

Reply from Lyons Davidson Solicitors
Very Professional
Kept us informed at every stage , very , very professional, pleasant and knowledgeable, put us at ease, would recommend Lyons Davidson to everyone including family and friends

Reply from Lyons Davidson Solicitors
Tia was brilliant the communication was…
Tia was brilliant the communication was great she would reply very quickly obviously when there are 3rd parties involved you do need to be patient but I found the support and communication excellent
Very understanding and professional towards mom and the family
Thank you we would highly recommend you and your team

Reply from Lyons Davidson Solicitors
Abbie Sparling
Excellent service from Abbie from the start of my claim to its conclusion. Always responded promptly providing advice and information.

Reply from Lyons Davidson Solicitors
Great company
My case was dealt with by Paddy Trouton at the Edinburgh Office.
After my RTA in December 2023 I was recommended by my insurance company to contact Lyons Davidson.
During my first visit I was introduced to Paddy who made me feel at ease and throughout the whole experience was helpful and kept me informed at every stage.
It was a long process which took over two years however Paddy dealt with this in a very professional way.
I would like to thank Paddy for her valuable advise and getting acceptable compensation for me.
I would definitely recommend Paddy Trouton of Lyons Davidson.

Reply from Lyons Davidson Solicitors
A great effort and outcome
A very challenging, and at times very difficult situation that was very hard fought and a great outcome in the end. Nelay Joshi handled our case with great competence and professionalism throughout his time dealing with it, having picked up our case part way through. Thank you so much for the work you put in and the great outcome you achieved in our favour. Your incredible efforts were so gratefully received by myself and my family. Thank you.

Reply from Lyons Davidson Solicitors
Quick responses, informative and great advice.
I would like to sincerely thank the Lyons Davidson team, specifically Sajida Abaidin. Since she took up my case, everything has been fast-tracked and handled very professionally. She has got the outcome that I was hoping for and I am very happy and grateful to have had her service, which I highly recommend to others.

Reply from Lyons Davidson Solicitors
I have rated the legal services I…
I have rated the legal services I received from Lyons Davidson, Bristol highly because despite a lengthly period of time elapsing whilst my case was processed I felt reassured that my solicitor always had my best interests at heart. He was hardworking and in regular contact with me whilst he dealt with all of the complexities involved. I was listened to, given advice, he liaised with third parties and I never felt I was being a nuisance. All of which was important to me during a difficult time.

Reply from Lyons Davidson Solicitors
My dealing with Lyon’s Davidson…
My dealing with Lyon’s Davidson concerned a personal injury claim which by its very nature to over three years to settle. During this time we were in regular contact with 3 of their staff increasing in seniority as time passed. We were particularly pleased with Charlie F who was extremely helpful in handling early contact. Thank you, Charlie. Our final contact Dan F was great. So helpful, understanding and reassuring. Always ready to listen to me, explain a situation and offer valuable advice and finally negotiating an acceptable compensation for me. Brilliant. Thank you, Dan.
If these 2 people are representative of the company, I have no reservation in fully recommending it.

Reply from Lyons Davidson Solicitors
Superb
Having had a road traffic accident, my insurance company put me in touch with Lyons Davidson and Andy Vraitch was appointed to my case. Andy exceeded all expectations, the case was tiresome and frustrating as the other side were slow to respond with endless delays, but Andy always kept me well informed regularly as to how the case was developing and replied quickly to my frequent emails. Finally, the case has concluded and Andy managed to get it all sorted for me with a successful result. I cannot recommend Andy Vraitch enough, it’s been an absolute pleasure, and I would highly recommend him. Many thanks Andy for doing an excellent job and all the best for the future.

Reply from Lyons Davidson Solicitors
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.