Lyons Davidson Solicitors Reviews 

2,566
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Pretty poor overall. The company is a large corporate in place for our home insurance, they are, in short, on the gravy train. I pointed out early on that the person who owed us money appeared on cust... See more

Rated 5 out of 5 stars

At every stage I was kept informed in a friendly and helpful manner. This was my first experience of recovering money I was owed and I felt I was looked after very well with helpful advice. Everything... See more

Rated 5 out of 5 stars

Throughout the entire process of working with Lyons Davidson and in particular Kelly, I fell empowered, held and informed. She is gracious, compassionate, knowledgeable and efficient. My situation was... See more

Rated 5 out of 5 stars

At the outset of this process we had problems accessing documents via the portal but once this was overcome by changing to email attachments everything ran smoothly. Thanks to both Abbie Thornley and... See more

Company details

  1. Law Firm
  2. Insurance Attorney
  3. Lawyer
  4. Legal Services
  5. Personal Injury Attorney

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 97% of negative reviews

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4.3

All reviews

(2,566)

444 reviews in the last 12 months

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Rated 1 out of 5 stars

Why would they send me an unsolicited…

Why would they send me an unsolicited letter saying I need to claim further funds from a claim that has already been settled from my insurance company?
Bad conduct

20 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Dear Sharon,

Thank you for your review. You posted a similar review recently and we asked you to provide information to allow us to determine why we are contacting you. You have not done this, instead posting this second review. We will request information again, but unless you respond we are unable to take action to resolve this for you.

Kind regards
Lyons Davidson

Rated 5 out of 5 stars

My appointed solicitor Leanna Rees has…

My appointed solicitor Leanna Rees has been excellent right from the beginning.I always felt she really cared about the outcome of my case.She has been supportive and helpful throughout this experience.Letters written on my behalf were assertive but always courteous and respectful.Leanna somehow always managed to get to the bare bones of the case,covering all relevant factors and never being distracted by anything inconsequential.I was very fortunate to have her.

13 April 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Yvonne,

We’re very pleased to hear about your experience. It’s wonderful to know that Leanna provided such dedicated, supportive, and thoughtful guidance throughout your case, and that her approach gave you confidence in the outcome.

We’re especially glad that her clear and focused handling of the matter made a positive difference for you. Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Excellent Service

LD Solicitors provided excellent support over several years. My contacts were Abbie Sparling and Ryan Anderson, both of whom were kind and knowledgable throughout the process.

1 April 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Euan,

We’re delighted to hear about your experience. It’s great to know that Abbie and Ryan provided kind and knowledgeable support throughout what was a lengthy process.

We appreciate you taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Good guys over at Lyons Davidson got my…

Good guys over at Lyons Davidson got my case resolved. Dan was helpful and informative.

8 April 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Kxf,

We’re pleased to hear about your experience. It’s great to know that Dan was helpful and kept you well informed, and that your case was resolved successfully.

Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

My experience so far has been very disappointing.

I rarely leave negative reviews, but my experience so far has been very disappointing.

After several weeks of delays in organising my medical appointment then chasing down the expert, the firm has now had my medical report for over four weeks. Despite multiple phone calls prior to this, and several written messages (including a formal complaint), I have still not received a copy of the report or any meaningful response.

This lack of communication is now delaying my ability to proceed with an MRI scan and is holding up the progress of my personal injury claim.

I understand that delays can happen, but a complete lack of response — even after a formal complaint — is unacceptable.

8 April 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Dear Norbert Bursoly,

We are sorry that there has been a short delay in sending the report to you, but are pleased to see it has been sent to you today. A supervisor will be in touch with you to discuss your claim as requested.

Kind regards
Lyons Davidson

Rated 5 out of 5 stars

Good advice and support received

I was looked after and given great advice and support from Nelay Joshi. Any questions I had were answered quickly and professionally, I would highly recommend Lyons Davidson Solicitors.

7 April 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Carol,

Thank you for taking the time to share your feedback. It’s great to hear that Nelay provided clear advice and supportive guidance, and that your questions were handled promptly and professionally.

We’re really pleased you had a positive experience and would recommend our services.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Do not use this firm

If this is a solicitors that has been allocated to you for an injury claim CHANGE NOW.
After complaining to management about my case handler things got worse….missing paperwork, not returning calls for at least five working days, being told they hadn’t received paperwork then to told about a week later they hadn’t and didn’t know why they told me they hadn’t, in other words they lied to me.
They will not listen to you or your concerns, they will use Mickey Mouse “specialists” for reports.
When they received the offer from the other parties on my claim they didn’t even bother to tell me, also didn’t even bother to tell me that the other side had made payment to settle the claim.
Do not use and if you already have the misfortune to be using them write everything down and take notes like I have and push to finalise your claim as soon as possible.

31 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Dear Stuart,

We are sorry that you are unhappy with the service provided. A member of our Customer Services and Compliance Department is contacting you.

Kind Regards

Lyons Davidson

Rated 5 out of 5 stars

Successful road accident claim

I was involved in a serious road collision while riding my bicycle, and the legal process that followed was long and often felt like a marathon. Throughout this complex journey, Kerry Smitheram from Lyons Davidson Solicitors was consistently supportive, professional, and reassuring.
Thanks to her dedication and expertise, my claim was successfully settled. I am truly delighted with the outcome and very grateful for all the help and guidance I received along the way.

31 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Eva,

We’re very grateful for you taking the time to share your experience. We understand how challenging and lengthy the process can feel following a serious accident, and it’s wonderful to hear that Kerry provided consistent support, professionalism, and reassurance throughout.

We’re especially pleased that her dedication and expertise led to a successful outcome, and that you felt well supported along the way. Thank you for your kind feedback - it’s greatly appreciated.

Kind Regards,
Lyons Davidson

Rated 4 out of 5 stars

I had a positive experience with Lyons…

I had a positive experience with Lyons Davidson. Good communication and pragmatic legal advice. Sunaina was an excellent client contact, with timely updates and managed all communications effectively. Thank you

3 April 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Jason,

We’re pleased to hear about your positive experience. It’s great to know that Sunaina provided excellent communication, timely updates, and clear, pragmatic advice throughout your case.

Thank you for your kind feedback - it’s much appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Claim against Mr Md-m Rahman

Over the course of the claim (3 years), I have always managed to speak to LD solicitors promptly when required. Initially I dealt with James Chapman, and in the past year the case was passed to Andy Vraitch. Andy was most helpful and managed to provide me with the necessary information and advice to enable myself and my wife to attend Court and ultimately be successful in presenting our case.

23 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Lorraine,

We’re very grateful for you taking the time to share your experience. We appreciate that your claim was a lengthy process, and it’s great to hear that both James and Andy provided prompt communication and helpful guidance throughout.

We’re especially pleased that Andy was able to support you and your wife with clear advice leading up to court and help you achieve a successful outcome.

Kind Regards,
Lyons Davidson

Rated 4 out of 5 stars

Very Professional

Kept us informed at every stage , very , very professional, pleasant and knowledgeable, put us at ease, would recommend Lyons Davidson to everyone including family and friends

2 April 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Tommy,

We’re delighted to receive your feedback. It’s great to hear that you were kept informed at every stage and that our team’s professionalism, knowledge, and approachable manner helped put you at ease.

Thank you for your recommendation - it means a great deal to us.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Tia was brilliant the communication was…

Tia was brilliant the communication was great she would reply very quickly obviously when there are 3rd parties involved you do need to be patient but I found the support and communication excellent
Very understanding and professional towards mom and the family
Thank you we would highly recommend you and your team

2 April 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Karen,

We’re pleased to hear about your experience. It’s great to know that Abbie provided excellent service throughout your claim, with prompt responses and clear advice and information.

Thank you for your feedback - it’s much appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Abbie Sparling

Excellent service from Abbie from the start of my claim to its conclusion. Always responded promptly providing advice and information.

2 April 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Sharon,

We’re pleased to hear about your experience. It’s great to know that Abbie provided excellent service throughout your claim, with prompt responses and clear advice and information.

Thank you for your feedback - it’s much appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Great company

My case was dealt with by Paddy Trouton at the Edinburgh Office.
After my RTA in December 2023 I was recommended by my insurance company to contact Lyons Davidson.
During my first visit I was introduced to Paddy who made me feel at ease and throughout the whole experience was helpful and kept me informed at every stage.
It was a long process which took over two years however Paddy dealt with this in a very professional way.
I would like to thank Paddy for her valuable advise and getting acceptable compensation for me.
I would definitely recommend Paddy Trouton of Lyons Davidson.

1 April 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Mi,

We’re delighted to hear about your experience - thank you for taking the time to share such detailed feedback. It’s great to know that Paddy made you feel at ease from the outset and provided helpful, professional support throughout what can often be a lengthy process.

We’re especially pleased that she kept you informed at every stage and was able to achieve a positive outcome for you. Your recommendation is truly appreciated, and we’ll be sure to pass on your kind words.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

A great effort and outcome

A very challenging, and at times very difficult situation that was very hard fought and a great outcome in the end. Nelay Joshi handled our case with great competence and professionalism throughout his time dealing with it, having picked up our case part way through. Thank you so much for the work you put in and the great outcome you achieved in our favour. Your incredible efforts were so gratefully received by myself and my family. Thank you.

31 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Paul,

We’re very grateful for you taking the time to share your experience. We understand how challenging and difficult this situation must have been, and it’s wonderful to hear that Nelay provided such competent and professional support after taking over your case.

We’re especially pleased that his efforts helped achieve a positive outcome for you and your family, and your kind words will certainly be shared with him.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

They are helpfull

30 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Carlo,

Thank you for your feedback. We’re pleased to hear that you found our team helpful and that your experience was a positive one.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Quick responses, informative and great advice.

I would like to sincerely thank the Lyons Davidson team, specifically Sajida Abaidin. Since she took up my case, everything has been fast-tracked and handled very professionally. She has got the outcome that I was hoping for and I am very happy and grateful to have had her service, which I highly recommend to others.

30 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi SJ,

We’re delighted to receive your feedback. It’s great to hear that Sajida provided prompt, professional, and informative support, helping to progress your case efficiently and achieve the outcome you were hoping for.

We’re pleased you had such a positive experience and truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

I have rated the legal services I…

I have rated the legal services I received from Lyons Davidson, Bristol highly because despite a lengthly period of time elapsing whilst my case was processed I felt reassured that my solicitor always had my best interests at heart. He was hardworking and in regular contact with me whilst he dealt with all of the complexities involved. I was listened to, given advice, he liaised with third parties and I never felt I was being a nuisance. All of which was important to me during a difficult time.

30 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi L P Tuck,

We’re very pleased to hear about your experience. We appreciate that your case took time to conclude, and it’s great to know that throughout this period you felt supported, listened to, and kept informed.

We’re especially glad that your solicitor’s hard work, clear communication, and dedication helped reassure you during what can be a difficult process. Thank you for your kind feedback - it’s greatly appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

My dealing with Lyon’s Davidson…

My dealing with Lyon’s Davidson concerned a personal injury claim which by its very nature to over three years to settle. During this time we were in regular contact with 3 of their staff increasing in seniority as time passed. We were particularly pleased with Charlie F who was extremely helpful in handling early contact. Thank you, Charlie. Our final contact Dan F was great. So helpful, understanding and reassuring. Always ready to listen to me, explain a situation and offer valuable advice and finally negotiating an acceptable compensation for me. Brilliant. Thank you, Dan.
If these 2 people are representative of the company, I have no reservation in fully recommending it.

2 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Frederica,

We’re very grateful for you taking the time to share your experience. We appreciate that your claim was a lengthy process, and it’s great to hear that Charlie and Dan provided helpful, supportive, and reassuring guidance throughout.

We’re especially pleased that Dan was able to offer clear advice and achieve a positive outcome for you, and that both team members made a lasting impression. Thank you for your recommendation - it means a great deal to us.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Superb

Having had a road traffic accident, my insurance company put me in touch with Lyons Davidson and Andy Vraitch was appointed to my case. Andy exceeded all expectations, the case was tiresome and frustrating as the other side were slow to respond with endless delays, but Andy always kept me well informed regularly as to how the case was developing and replied quickly to my frequent emails. Finally, the case has concluded and Andy managed to get it all sorted for me with a successful result. I cannot recommend Andy Vraitch enough, it’s been an absolute pleasure, and I would highly recommend him. Many thanks Andy for doing an excellent job and all the best for the future.

27 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Beau,

We’re delighted to hear about your experience - thank you for sharing such detailed feedback. It’s great to know that Andy provided consistent communication and support throughout what sounds like a challenging and prolonged process, and that he kept you well informed at every stage.

We’re especially pleased that his efforts led to a successful outcome and that his responsiveness made a positive difference. Your recommendation is truly appreciated, and we’ll be sure to pass on your kind words.

Kind Regards,
Lyons Davidson

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