The Staff and Owners at Lumi are all very friendly helpful and well aware of small business cash flow needs and requirements over the Xmas /New Year shut down period. They are very thorough and happy... See more
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Lumi takes the guesswork out of small business funding. We offer small business loans and lines of credit up to $1m to support your growth. Forget lengthy application processes and sneaky, hidden fees. Lumi is shaking up small business lending to provide you with fast access to finance that’s accurate, fair, and honest. We’re all about total transparency and are setting high standards for the fintech industry worldwide. A few other reasons why you'll love Lumi: - Application outcomes within a few hours - Loans from $10,000 - $1,000,000 - Repayment periods of up to 5 years - No hidden fees or charges - No collateral needed for loans up to $300,000 - Receive funds within the same business day - Customise your loan with Rate Ease, Payment Pause and Payment Holiday - No early repayment fees
Level 23 - 227 Elizabeth Street, 2000, Sydney, Australia
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Process relatively easy , staff pleasant and knowledgeable. Rates are high but sometimes and I understand the risk and therefore no complaints
Quick response and justified question asked .as a lander ,great experience
I cannot recommend Lumi enough.
I recently went through the loan process with Lumi during what has been one of the most stressful periods of my business journey, and the experience was made so much easier thanks to Chester.
There were a few delays along the way, which naturally had me feeling anxious, but Chester was absolutely incredible from start to finish. He kept me updated every step of the way, always checked in when there was an update, and constantly reassured me that everything was on track.
What stood out most was how genuinely supportive and approachable he was throughout the process. I never felt like I was being left in the dark, and he was always happy to answer my questions and explain things clearly.
The funding from Lumi has genuinely helped me through a very difficult and stressful time. It has allowed me to clear some major financial pressures, alleviate a huge amount of stress, and focus on moving forward both personally and in business.
A massive thank you to Chester and the team at Lumi. Your support, communication and professionalism have made a world of difference, and I am incredibly grateful.
Thank you again!
Everything was so easy to apply
And with the lady that myself and my husband spoke with was so helpful she was lovely 😊
I would have to say that my experience with Lumi was that of absolute exceptional and professional excellence. At no point did I feel uninformed, at every point I felt heard and vindicated. My small business got the financial help is record time. Better than any experience I've had with major banks and I will be recommending them to anyone who will listen. Absolutely brilliant.
Great customer service from Lisa our Loan Manager. Quick & hassle free! We have always had positive dealings with Lumi ☺️
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