Lucie & Olivia Reviews 

63
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Can't praise this Company high enough. Bag and straps lovely so well packed with a nice bag for storage. Questions answered promptly and delivered on the day notified. Recipient delighted and I'm su... See more

Rated 5 out of 5 stars

Fantastic people to deal with. Really helpful & go the extra mile to ensure you are completely satisfied with your purchase. I have now bought 10 bags so I think that speaks for its self. Excellent qu... See more

Company replied

Rated 5 out of 5 stars

Lovely bag - perfect for the occasion and arrived really quickly. Thank you.

Rated 5 out of 5 stars

Absolutely fabulous item, beautifully packaged. A small business of which I am pleased to support. Will be buying more from this shop. Thank you Camilla.

Company details

  1. Handbags Shop
  2. Bag Shop
  3. Bags and Luggage Store
  4. Fashion Accessories Store

Written by the company

Lucie & Olivia sells leather handbags & accessories. Run by sisters Jo & Claire who curate a collection that allows customers to create their own look. We offer FREE personalisation for that extra special touch. Free Delivery over £50 Thank you for taking the time to learn about our small business. Please do let us know if we can help you in anyway. Jo & Claire


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.7

All reviews

(63)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic!

Great company - the team are so friendly and the products are excellent quality. Fast service and well packaged when delivered. Would recommend.

3 January 2024
Lucie & Olivia logo

Reply from Lucie & Olivia

Thank you SO much Tracy. Best wishes. Jo & Claire x

Rated 5 out of 5 stars

Lovely product

Lovely product
The wife loves it and the service is excellent

16 December 2023
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Reply from Lucie & Olivia

Many thanks for your kind words, we are delighted that your wife loves her new bag. Best wishes. Jo & Claire x

Rated 5 out of 5 stars

Absolutely love these handbags

Absolutely love these handbags, excellent quality. I had a little issue and their customer service is 5 star *****

3 December 2023
Lucie & Olivia logo

Reply from Lucie & Olivia

Thank you Justine, your words mean the world to us. Best wishes. Jo & Claire x

Rated 5 out of 5 stars

Good communication

Good communication. Speedy despatch and delivery.

20 November 2023
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Reply from Lucie & Olivia

Thank you Linda, you’re always welcome at Lucie & Olivia. Jo & Claire x

Rated 5 out of 5 stars

Bought a bag for my daughter for…

Bought a bag for my daughter for Christmas, she chose it. I took it out of the box to check it and was very pleased at the quality. It was packed very well too. Thankyou.

20 November 2023
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Reply from Lucie & Olivia

Many thanks for your very kind words Jacqui- we hope your daughter loves her new bag for Christmas! Best wishes. Jo & Claire x

Rated 5 out of 5 stars

I absolutely love Lucie & Olivia's…

I absolutely love Lucie & Olivia's beautiful bags, I have ordered 6 bags in total and will be ordering more in the future.They are lovely ladies to deal with and nothing is too much trouble. So glad I came accross them on instagram. Thanks ladies xx
Jan Green

18 October 2023
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Reply from Lucie & Olivia

We absolutely love you too Jan and look forward to welcoming you back to Lucie & Olivia anytime. Jo & Claire x

Rated 5 out of 5 stars

Good quality very pleased

29 September 2023
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Reply from Lucie & Olivia

Many thanks for taking the time to leave a review. We are so pleased you liked your purchase x

Rated 5 out of 5 stars

Great products & excellent value for money.

Fantastic people to deal with. Really helpful & go the extra mile to ensure you are completely satisfied with your purchase. I have now bought 10 bags so I think that speaks for its self. Excellent quality & price. Highly recommend.

5 October 2023
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Reply from Lucie & Olivia

Thank you so much for leaving such a lovely review Sue. It is always a pleasure to help you. Jo & Claire x

Rated 5 out of 5 stars

Easy to use website

Easy to use website
Great photos and descriptions and quick service
I will order again.

29 September 2023
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Reply from Lucie & Olivia

Thank you so much for your lovely words. We look forward to welcoming you back soon. Jo & Claire x

Rated 5 out of 5 stars

Fast free delivery

Fast free delivery. Lovely bag and great colour.

26 September 2023
Lucie & Olivia logo

Reply from Lucie & Olivia

Thank you so much for your lovely review. We are so pleased you love your bag. X

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