Can't praise this Company high enough. Bag and straps lovely so well packed with a nice bag for storage. Questions answered promptly and delivered on the day notified. Recipient delighted and I'm su... See more
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Fantastic people to deal with. Really helpful & go the extra mile to ensure you are completely satisfied with your purchase. I have now bought 10 bags so I think that speaks for its self. Excellent qu... See more
Company replied
Lovely bag - perfect for the occasion and arrived really quickly. Thank you.
Absolutely fabulous item, beautifully packaged. A small business of which I am pleased to support. Will be buying more from this shop. Thank you Camilla.
Company details
Written by the company
Lucie & Olivia sells leather handbags & accessories. Run by sisters Jo & Claire who curate a collection that allows customers to create their own look. We offer FREE personalisation for that extra special touch. Free Delivery over £50 Thank you for taking the time to learn about our small business. Please do let us know if we can help you in anyway. Jo & Claire
Contact info
United Kingdom
- www.lucieandolivia.co.uk
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Fantastic!
Great company - the team are so friendly and the products are excellent quality. Fast service and well packaged when delivered. Would recommend.

Reply from Lucie & Olivia

Reply from Lucie & Olivia
Absolutely love these handbags
Absolutely love these handbags, excellent quality. I had a little issue and their customer service is 5 star *****

Reply from Lucie & Olivia

Reply from Lucie & Olivia
Bought a bag for my daughter for…
Bought a bag for my daughter for Christmas, she chose it. I took it out of the box to check it and was very pleased at the quality. It was packed very well too. Thankyou.

Reply from Lucie & Olivia
I absolutely love Lucie & Olivia's…
I absolutely love Lucie & Olivia's beautiful bags, I have ordered 6 bags in total and will be ordering more in the future.They are lovely ladies to deal with and nothing is too much trouble. So glad I came accross them on instagram. Thanks ladies xx
Jan Green

Reply from Lucie & Olivia
Great products & excellent value for money.
Fantastic people to deal with. Really helpful & go the extra mile to ensure you are completely satisfied with your purchase. I have now bought 10 bags so I think that speaks for its self. Excellent quality & price. Highly recommend.

Reply from Lucie & Olivia
Easy to use website
Easy to use website
Great photos and descriptions and quick service
I will order again.

Reply from Lucie & Olivia

Reply from Lucie & Olivia
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