Quick and hazzle free delivery even to Europe. Received the packet in 3 days after placing the order. The packaging was good and the books arrived in very good condition. Great option for buyers from... See more
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Amazingly Excellent service 23rd December I ordered 15 books for my grandsons Christmas present from Lowplex on 21st December and received on 23rd December. This was after being let down by an... See more
My new favourite booksellers. My daughter wanted a Manga book series for Christmas...I ordered it from WH Smith only for them to cancel just over a week before Christmas. In a panic I found them on sa... See more
I originally saw a set of books from this seller on a larger company, and decided to check out direct. They offered competitive value and order was shipped quickly. I was updated at each stage... See more
Company details
Written by the company
Trading for 20 years as Lowplex Books Lowplex Books is part of Price Cut Books Ltd, we want to encourage a love of reading in all children. That's why we have been offering exceptional books at affordable prices since 2004. We select books that we know your children will fall in love with, from treasured classics to the latest must-have series. With our extensive range of authors and genres, there is something for every child, from reluctant readers to eager bookworms. Our service doesn’t stop there: our friendly team are on hand to ensure that your shopping experience with us is enjoyable and hassle-free. You can be sure that your books will arrive on time and in great condition. We look forward to being a part of your next story
Contact info
Unit 31, Vulcan House Business Centre, Vulcan Road, LE5 3EF, Leicester, United Kingdom
- 0116 2619765
- support@lowplex.co.uk
- www.lowplex.com
Hasn’t replied to negative reviews
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Good all round service and product.
This children's book store never…
This children's book store never disappoints! Each book we've purchased has been delightful, leaving my kids spellbound with their engaging stories and beautiful illustrations. The lightning-quick delivery service adds an extra sprinkle of joy, ensuring that my kids receive their new favorite reads in no time.
Compromised
Books I ordered came in great time, problem was that many of the things I wanted to choose were out of stock, so I had to buy books I didn't prefer to make my order up.
Easy to navigate and order
Easy to navigate and order. Shipping was very quick too, not to mention the great prices offered.
Quick delivery
Quick delivery. Note: DPD might say earlier when they are coming (not 10 minutes before delivery arrives like in last two deliveries).
Good price and well packaged
Good price and well packaged. Because of bank holiday package did not arrive as quickly as expected even with extra payment.
always delivered when they say
always delivered when they say , top quality books, also nothing is to much trouble for these kind guys and girls,
Books arrived in excellent…
Books arrived in excellent condition,the price was reasonable too
quick delivery and great customer service
books arrived sooner than expected and in perfect condition. There was one title missing but this was promptly and very kindly resolved by customer service. Absolutely perfect!
Quick response to my order
Great prices for children’s books
Great prices for children’s books. I am taking books to a school overseas and the set of Julia Donaldson Phonics books are a fantastic purchase. The Usborne sets of Science books will be a real hit at the school as well. The books I have ordered from them always arrive quickly and without any problems. 👍🏻
Fast service and value for money books
Sent the wrong books.
Worst customer service.
Worst customer service.
The advertise they ship to the EU but cannot be bothered to correct paperwork to get the items through customs, no response on repeated messages to them. And then when they received the packages back, I had to chase them for my refund and they did not fully refund me. Dont buy from them, its not worth it
We ordered on e bay two diabetes books
We ordered on e bay two diabetes books. A delivery arrived but it only contained one book. We fed back that info to lowplex books but all they say is we have confirmation delivery was made. It was but for only one book. !!! Asked them again and 5 days later no response. E bay now involved to get us a refund.
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