Lowell Sweden Reviews 239

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Another fictional loan made up from this company, first I heard was when bailiffs were informed! Details they held for me was years old of date! I have asked for proof of these loans, which they can n... See more

Rated 1 out of 5 stars

My rating is less than stars i gave. Here is a bank to bank situation where My loan is transfered to Lowell. Knowing that you onlybhave loan remaining for 36months. When you ask the explanation from... See more

Rated 1 out of 5 stars

Awful company. If you pay, they will listen. If you cant, they will harass. Where is the Ombudsman? Do they not have visibility of whats happening with Debt companies or they just turn a blind eye.... See more

Rated 1 out of 5 stars

They use a shocking company called overdales. Absolutely useless with both communication and basic technology. Had the cheek to demand I tell them every step of a complaint I’m making to the ombudsman... See more

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1.4

Bad

TrustScore 1.5 out of 5

239 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

These people are scum

These people are scum. Dregs of the earth that couldn’t give a damn about people and their mental health, well-being etc.

22 July 2021
Unprompted review
Rated 1 out of 5 stars

If I get one more text from Lowells I…

If I get one more text from Lowells I will scream. Ive got nothing to do with them if anyone knows TOM FOSTER who is always named at the top of the text tell him to tell Lowells they have the wrong flaming phone number. He must be getting so desperate wondering where his letter is and no Ive not had a letter either . So if I was ever in dire straights money wise Lowells would be the last flaming company Id use

30 June 2021
Unprompted review
Rated 1 out of 5 stars

Before you start sending letter out I…

Before you start sending letter out I would like to point out, there are thousands if not millions of people who have become victim of fraud and below is one typical example.

If it surrounding a Utility bill and the property is rented and that person moves on the Landlords especially crooked private landlords who don’t want to part with money or just scam there old tenant out of pocket have a bad habit of running up utility bills upon when cleaning their properties before re-renting on with new tenants, then forward the billing on to the utility supplier with there previous tenants name on it so they don’t end up with the bill so the landlord get away with not paying. I know I’ve been there many years ago.

28 June 2021
Unprompted review
Rated 1 out of 5 stars

Marzipan Dildo

Hilarious company. Keep texting me about a spurious debt advising all they want to do is help me. Change your text template they are about as much use as a marzipan dildo.

15 June 2021
Unprompted review
Rated 1 out of 5 stars

Chasing a debt that does not exist..

They've brought a fallacy debt from another debt collecting agency which has been in circulation for over 5 years and now want to capitalise on a false narrative of debt that was settled over 5yrs ago.

They have zero concern of the welfare of the customers and yet want to financially rape society from that settled debt. SHAME ON THEM

30 May 2021
Unprompted review
Rated 5 out of 5 stars

Lowell has been really understanding…

Lowell has been really understanding while I have been unemployed due to Covid and have offered me so much help while suffering from Mental health issues due to not working. Today I spoke to Chris who was really friendly and helpful.

17 May 2021
Unprompted review
Rated 1 out of 5 stars

Disgraceful company sending threatening…

Disgraceful company sending threatening letters for a debt I have paid in full months ago .I have raised a second complaint and am taking it to the financial ombudsmen after being robbed off by Lowell first time causing unessacary stress and anxiety beware of this company

12 May 2021
Unprompted review
Rated 5 out of 5 stars

Lowell have helped me get out of many…

Lowell have helped me get out of many debts.Never had any problems.You get to choose the amount you pay back and when you want that amount to be taken.You can change the amount and date at any time with no issues. You can also make extra payments in between if you wish. They also have lots of little extra help tactics on their website,but I do think you have to create an account with them,I'm not sure.

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Naveed from customer service in Leeds!

Just want to send a massive apology to Naveed for the phone dying. I’ve been through a lot today! And his customer service skills were 10/10 his people skills 10/10 and his enthusiasm and empathy 20/20 he is a complete asset to you guys! And made me feel so comfortable! He give me all the time I needed to help me with an issue I’ve had with a provider that wouldn’t accept payments from me previously as to which it was passed to you guys! He should honestly be given a pat on the back for the call with me! Please tell him I appreciate people like him very much so! And again I’m sorry for the phone dying it seemed so rude. Have a fantastic weekend!

23 April 2021
Unprompted review
Lowell Sweden logo

Reply from Lowell Sweden

Thank you for leaving a review Cj! It's great to hear about the service that Naveed has provided :)

Kind regards
Stephanie

Rated 5 out of 5 stars

Worried about what?

Dealt with a lad called Jordan whilst making arrangements to pay an old debt. Lovely lad who was sympathetic without be patronising. Took time to discuss the options and make arrangements. Couldn't have done more for me. Credit to the company and whatever you pay him, it isn't enough. Genuinely don't be afraid to give them a call. They were brilliant.

19 April 2021
Unprompted review
Lowell Sweden logo

Reply from Lowell Sweden

Thank you very much Nathan for sharing your Lowell experience and also for the lovely feedback for Jordan :)

Kind regards
Stephanie

Rated 1 out of 5 stars

so this is my second review

so this is my second review. In a nutshell my elderly mother recieved a letter from this company which completely ruined her weekend. Apparently showed an apparent list of owed debts from over 10 years ago. i called them to explain their business and why they would send this letter. Firstly if there was any debt the companies in question would have sent a bill and the debt is void after 6 years anyway. The letter wasn't threatening baliffs etc but seemed like " we can set up a payment plan". the company plays on a "Fear Factor complex" in a hope you accept liabilty and call them. I DID AND THEY WOULDN'T PROVIDE ANY EXPLANATION "LOTS OF EEEMMM AND ARRS". I WILL BE WRITING A LETTER TO THE FCA FOR INVESTIGATION OF SUCH TATICS............IF YOU RECIEVE THESE LETTERS JUST THROW THEM AWAY.

19 April 2021
Unprompted review
Rated 1 out of 5 stars

Constant Harassment even though I have an IVA!

I have an IVA in place with Ebengate and Lowell Group keep insisting on sending me letters to pay back a debt they bought from Studio which was also covered under my IVA! They are breaching the agreement set within the boundaries of my IVA! I am sick of them and they are adding even more stress to an already stressful situation by hounding me with letters! Nobody takes getting an IVA lightly and I certainly didn't! They are a disgrace and need to update their records!

8 April 2021
Unprompted review
Rated 1 out of 5 stars

Ask them for an itemized bill and most…

Ask them for an itemized bill and most importantly the original deed of assignment which they definitely won't have.
Without it they have nothing but threats, if you already have a judgement against you just apply to the court and have it thrown out as i did, then sue them for harassment and supplying false documents to the court.
Do not be intimidated by the scumbags they thrive on threats and lies, happy to supply evidence anytime 👍

31 March 2021
Unprompted review
Rated 1 out of 5 stars

Junaid is the rudest person I think I…

Junaid is the rudest person I think I have ever come across remember you do not need to give these people your personal information or rather don’t!!! They buy debts for a couple of hundred then try to make thousands out of the same debt becareful

20 February 2021
Unprompted review

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