coeo Inkasso Reviews 250

TrustScore 4 out of 5

4.2

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Company details

  1. Debt Collecting

Written by the company

coeo är ett av Europas snabbast växande inkassobolag, med verksamhet i nio länder. Med modern avancerad teknik i kombination med kompetenta medarbetare driver vi utvecklingen inom branschen. Vi erbjuder effektiva och skräddarsydda lösningar för att hjälpa företag att hantera obetalda fordringar på ett rättvist och transparent sätt. Med hjälp av vår innovativa teknik optimerar vi hela inkassoprocessen, vilket leder till snabbare och mer kostnadseffektiva resultat - alltid med din kund i fokus. Vi samarbetar med några av Europas största företag och erbjuder ett partnerskap som går utöver det traditionella – där både resultat och långsiktiga kundrelationer är i fokus. Vårt mål? Att tillsammans forma en smartare, mer tillgänglig och innovativ inkassobransch. Besök gärna vår hemsida för mer information, www.coeo-inkasso.se


Contact info

4.2

Great

TrustScore 4 out of 5

250 reviews

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Replied to 60% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Taken money by mistake and never returned

Very disappointed, I tried contacting this company 18 times through mail since I’m out the continent and I can’t call from here. I’ve been charged unfairly from another company (Hallon) and escalated it to inkasso, which I payed blindly but after contacting this company (Hallon) they closed the case and said I should get my money back since it was their mistake. Haven’t gotten not even 1 reply. This is the worst customer service I experienced in my life. Please contact me back and I’ll provide details if needed but I want my money back.

I repeat, I cannot log in sine the case it’s been closed but I haven’t received my money back either. I tried mailing and no response. And I cannot call… please give me a solution to this problem I want my 400sek back!!!!

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Unable to pay from abroad

"Your response is unacceptable. I do not speak English/Swedish fluently and communicate via translation tools. I require all payment details in writing to ensure accuracy. I have already provided Case No. 3940114. There is no legal 'compliance' reason preventing you from emailing an IBAN and a total balance. I am prepared to pay 680 SEK + statutory fees immediately. Stop forcing a phone call that is impossible due to the language barrier and provide the details via email."

27 February 2026
Unprompted review
coeo Inkasso logo

Reply from coeo Inkasso

Thank you for your feedback.

Unfortunately we cannot answer on specific cases via email due to compliance reasons.

We are so sorry to hear that you have tried to reach us unsuccessfully. You don’t need BankID to make a payment so please call us on +46101468740 during opening hours mon-fri 9-17 and we will assist you.

Best regards
coeo

Rated 1 out of 5 stars

No warning of any kind but charge you double of the amount

They do not inform you of any open balance or give you any warning. But they tend to send you the invoice weeks later, including the so call „first“ warning, which already amounts to double of the original purchase price. I don’t see it is fair. So to those who see this post, please be aware of any shops that have cooperation with them, for example, Lidl under the company name Schwarz Digits Payment GmbH.

8 December 2025
Unprompted review
Show reviews in all languages. (250 reviews)

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