Really difficult and tricky finance situation , but Blake at Lovey Finance was there every step of the way. His communication was second to none, always keeping me updated and doing everything he... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our account manager Kimberly Buck was thoughtful, attentive and stayed really close to us to make sure we got what we needed. The whole process was really quick and painless, with everything being cle... See more
Company replied
Thank you Abbass for helping us getting a loan for our company and your professionalism.From start to finish you’ve made the process so simple ,easy and unbelievably fast and most of all reasonable r... See more
Company replied
We’ve used lovey for various borrowing on loans and assets over the last 3 years and they’ve been fantastic with communication, everything is always explained and understood clearly so you know what... See more
Company replied
Company details
Written by the company
Lovey (formerly Love Finance), the UK's fastest-growing SME lender and broker, founded in 2016 by Jack Smith to simplify business lending. With a mission to make lending simple, fast, and beautiful, Lovey has funded over £500 million in loans for more than 11,000 SMEs across the UK. Recognised by EY, Deloitte, The Sunday Times, Financial Times, UK Growth Index, FeBe, and Sifted as one of the UK fastest-growing companies. Lovey combines direct lending and brokerage services to deliver fast, flexible, and tailored funding solutions. With an industry-leading 5-star Trustpilot rating, businesses can enquire in 60 seconds and receive funding in as little as 4 hours.
Contact info
36 Great Charles Street Queensway, B3 3JY, Birmingham, United Kingdom
- 0800 086 9404
- hey@lovey.com
- www.lovey.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Priya Singh
Hi Priya was great through and through all the process, even when red tape got a bit more complicated of what should had been she was always there being patient and helping me sorting things out
the kind of broker you feel comfy working with from the very beginning
6 August 2026
Unprompted review
Reply from Lovey
Hey Victor, we love that Priya was able to assist in securing the funding needed even when things got a little bit tricky! 🤝
Reply from Lovey
We're so glad to hear you're happy with our service Flamur - thanks for the recommendation! 😊
Ciaran Heatherington was very thorough
Ciaran Heatherington was very thorough, knowledgeable and professional throughout the experience, from the initial enquiry to completion. Would strongly recommend engaging Ciaran at FC.
12 August 2026
Reply from Lovey
Thanks for taking the time to share such a lovely review Kubair! We're thrilled to hear about your experience and how Ciaran supported you through every step of the way! 🥳
A Surprising Call that had Helped me Secure my Finance
I have gone through many options for finance, and i will be honest they have all given me their best case scenarios that benefits them and not me. Will surprisingly called me and mentioned i had an application with them and I thought i would give him a shot. He has been very helpful from the start and kept pushing for me to get the best possible deal and had not given up on me. Many thanks to the team at Lovey and Will for all your support in helping me with my finance!
12 August 2026
Unprompted review
Reply from Lovey
Hey Muhtasim, we're really pleased to hear Will was able to turn your experience into a positive one so you could receive the funding needed! We feel strongly about supporting small businesses like yours and we can't wait to share this review with him! 💜
Professional and consistant approach…
Professional and consistant approach and quick answer
21 July 2026
Reply from Lovey
Thanks for sharing! 🤝
Swift service
Swift service. Very honest and helpful with good communication between consultant manager and client.
3 August 2026
Reply from Lovey
Just what we like to hear Tammy - we always keep things transparent! 💜
Reply from Lovey
We really appreciate this Matthew, thank you! 🤩
Jack was amazing sorting out this loan
Jack was amazing sorting out this loan. He got me exactly what I asked for and everything was very transparent from the start. No hidden fees, no nonsense. Jack made everything very easy. He was very pleasant to deal with was always on the phone to answer any questions I needed.
11 August 2026
Reply from Lovey
Applying for business loans doesn't need to be complicated and we're so glad that Jack made this experience straight forward! We're here anytime you need us! 🥳
MJ was super efficient
MJ was super approachable, proactive and quick - many thanks for your quick service!
10 August 2026
Unprompted review
Reply from Lovey
You're very welcome! Please let us know if you need anything else! 💜
Reply from Lovey
So glad to hear this - thanks for choosing Lovey! 😊
The quick response and help from Lovey.
The quick response and help from Lovey.
Fantastic customer service from Dan Langston
10 August 2026
Reply from Lovey
Thanks for the 5* review! 🤩
Kim was great and patient with me
Kim was great and patient with me, reassured me every step of the way. Based upon everything would recommend.
7 August 2026
Unprompted review
Reply from Lovey
Hey Alex, we can't wait to share this review with Kim! Thanks for the recommendation! 🤝
Brilliant service all round - thank you!
Max was brilliant from start to finish! We weren't sure what to expect, having not done this before, but Max made it easy and kept us updated throughout. The whole process was super quick and so much easier than we expected.
4 August 2026
Unprompted review
Reply from Lovey
We completely understand how daunting applying for a loan can be so we're really happy to hear that Max made the experience stress free! 💜
Excellent
Friendly, helpful and got the job done. Once I was approved I was surprised how fast we got the funds. I would happily recommend Lovely to anyone. Max's Customer service is fantastic.
7 August 2026
Reply from Lovey
We really appreciate your feedback Ella - so glad you received the funding quickly with Max's help! 🥳
supper smooth and fast highly reccommend
7 August 2026
Reply from Lovey
We're thrilled to hear this David! 😊
What a company
What a company! started the application at 2pm on a Thursday and had the money in the bank by 6pm on Friday. Easy from start to finish.
A big shout out must go out to MJ who supported me every step of the way. I would highly recommend.
7 August 2026
Reply from Lovey
Great news - so glad you found securing the funding quick and easy with MJ's help! You know where we are if you need anything else! 🤝
Reply from Lovey
That's exactly the type of experience we aim for Kieron! 💜
Joe is a legend give that man a…
Joe is a legend give that man a payrise, to keep staff like that you need golden handcuffs!
6 August 2026
Reply from Lovey
We completely agree George! Thanks for the 5* review! 🥳
I recently applied for a loan for my…
I recently applied for a loan for my business and Nadira was my agent for providing me with different loan option.
From start to finish she has been outstanding on every level.
She was very clear with all the information and extremely quick getting back to my queries.
I have to say I haven’t had such efficient service ever and can’t praise her enough.
Once I got accepted for the loan Nadira swiftly guided me through what I needed to do.
She never pressured me into accepting any of the options which was great.
I would definitely recommend her to anyone and would say she’s an asset to Lovey.
Funds reached my account within the next day of accepting the loan offer.
Thank you for all your hard work Nadira.
Regards
Jason
3 August 2026
Unprompted review
Reply from Lovey
We're so thankful to receive feedback like this Jason and we're so pleased that you've had such a great experience with Nadira! It's great to hear she was able to arrange the funding so quickly and kept you updated throughout the process. Please do let us know if we can help with anything else! 🤩
Jet was fab
Jet was fab. Incredibly efficient and helpful. Couldn’t do enough. Really worked hard to get the best deal.
6 August 2026
Reply from Lovey
Hey Sarah, we really appreciate your lovely words about Jet and we're sure he'll be thrilled with this review! 💜
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.