Looking4.com - Airport Parking Reviews 

22,692
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 129 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the booking process straightforward and appreciated the quick and efficient responses from customer service when issues arose. People often received prompt email replies and found their problems, such as amending bookings or confirming details, were resolved quickly and professionally. However, some reviewers were not happy with the difficulty in contacting the company, often citing a lack of direct phone numbers and long queues for online agents. There were also instances where customers experienced issues with booking amendments, being told to cancel and rebook at a higher price, or finding that their pre-booked parking was unavailable upon arrival. A few people also mentioned miscommunications regarding transfer times and unexpected additional charges.

What people talk about most

Booking process

People report ambiguous experiences with the booking process, with some finding it easy to book parking and... See more

Service

Customers consistently note ambiguous experiences with service, with many praising the prompt responses,... See more

Response time

Customers had ambiguous experiences with response times, with many praising the quick and efficient service,... See more

Customer communications

Consumers find contact to be ambiguous, with many reporting difficulties reaching customer service, citing... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers reporting positive experiences,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I booked the parking via Ryanair, I just needed a query on parking times. I needed to go around customer services of Ryan air..the 1st 2 agents of Ryanair are not helpful until I get to the 3rd agent.... See more

Rated 4 out of 5 stars

I needed to amend my parking booking, I found the website hard to get my booking changed so I emailed them to ask for help. I received an email back quickly leading me through the steps I needed to ta... See more

Company replied

Rated 4 out of 5 stars

Although easy to book I did have problems amending my booking when it asks for extra info after payment. I emailed customer support who came straight back to me and when I emailed them the details, am... See more

Company replied

Rated 5 out of 5 stars

Due to miscommunication with my wife, we booked twice the same parking for the same duration and same car. We identified this late. Alerting the company, i asked for payback of one of the 2 reservatio... See more


Company details

  1. Parking Lot

Information provided by various external sources

We work hard to find the best prices for airport parking and transfers. Our easy-to-use website will help you compare prices for low cost airport parking and airport transfers across the UK and the world.

We're Looking4Parking and we know everything there is to know about airport parking comparison. We know every product and every provider at EVERY major UK air and seaport. We even know what the drivers have for their lunch. This knowledge and expertise allows us to bring you the best airport parking deals on the web. Every single day of the year.

Contact info

3.2

Average

TrustScore 3 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(22,692)

326 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Airport parking for peace of mind

It is straightforward to book airport parking and always at competitive prices. I have never had any issue entering or exciting parking places and the instructions provided are always clear. Easy to make modifications to your booking if needed and their customer service is excellent. Thank you!

25 February 2025
Unprompted review
Rated 1 out of 5 stars

terrible experience

terrible experience. When booking, the website came up with “Technical Issue”. my payment showed in account as pending.
tried to book twice same technical issue.
As leaving fir airport, booked an alternative parking and got this confirmed.
On arrival at airport the booking had gone through despite the technical issues.
Tried to cancel as obviously not aware booking had gone through. no cancelled available and Looking4 parking refusing a refund.
Poor show if that’s good customer service i’m sorry it’s a disgrace.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

You will be delighted with Looking4Parking

I have used Looking4parking for a good number of years and I have had to make the odd change to my booking. I was able to adjust or change my booking or on occasion I have had to cancel altogether.
I am so impressed with the company on this occasion when I was involved in a serious single vehicle car crash on my way to the car park. I was in intensive care for over 2 weeks and it was nearly 3 weeks before I could ring or text Looking4parking. They almost immediately refunded me even though they were not technically responsible for the no show.
I would highly recommend this company for all your parking needs.
Thank you all at Looking4Parking.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Very satisfied

We have used L4P many times now and we have always been satisfied. Even when there was a problem with our booking they have been very helpful in sorting out the problem very efficiently. We will continue to use them.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

I am going through a lot of headache…

I am going through a lot of headache about looking4parking .
I made payment since yesterday, no confirmation email, no reference number, no one to call, and my flight is tomorrow early morning, I don't know what to do, this is frustrating.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Great parking company

Brilliant service once again from Looking4.com when asked to deal with a change to my booked parking times and flight numbers. This was not the first time they have helped me in situations like this,with swift action and fantastic communication. I will never book parking with anyone else as they are first class.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Car parking.

Prompt response to my enquiry,
Resolved my issue to my satisfaction
gave excellent feedback.
Well done ladies 👍

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service that I have been using for many years

I have been using this website to book my airport parking and meet & greet service since having kids and needing to manage pushchairs, etc. After many years of using this company, I felt it was time to write a review, as I have never had a single issue. The system is very straightforward, with a smooth pickup and drop-off process, even when using different providers on the website (I always choose the best price available at the time of booking). Always on time, hassle-free, and offering the best pricing and deals I’ve found for meet & greet. Thanks for making my frequent long trips easier!

29 January 2025
Unprompted review
Rated 5 out of 5 stars

No issues, good range of parking/price options

Came across this website on a Google search and it was easy to find what I wanted to book. The options/details available are straight forward and the prices are very good compared to others. Email booking confirmation came through straight away. All relevant information/receipt available and no problems.

30 January 2025
Unprompted review
Rated 1 out of 5 stars

None existent customer service- money grabbing

Booked parking at Manchester Airport, flight details changed ( must happen alot) - only by a few hours- so we would arrive earlier. Wouldn't amend the booking. Told us to book again and wait for a refund of the parking, but not of the booking fee!
Good way to make money!
None existent customer service!
Plus the booking fee is not made clear enough in the first place so you can compare prices.
Edit: looking4 want to remove this review on the grounds it isn't about their service- YES IT IS!

5 February 2025
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Jane,

Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite. As per the terms and conditions of your booking your contract for the parking service is directly with the individual car park.

This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.

Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to customer.service@looking4.com to enable us to advise how to progress your complaint.

If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Very quick to reply

Very quick to reply, great communication, brilliant response time, shout out to Isabel & Valentina for helping me on my panic and confusion too! 🤩🤩🤩🤩🤩

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Booking a flight now can be total roulette - airlines make changes almost weekly, thankfully I have been able to change the times of my parking through looking4.com with a simple email. Great customer service !

27 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look