lookah.com Reviews 

I had a faulty swordfish and they responded to my emails that same day!
There fast with responding and i sent back the faulty one and there sending a new one any color I want. There consumer service with there warranty is great

Super good PRODUCTS I love the snail. I’m doing a warranty right now and they’re making everything right that’s why I like I’m gonna stick with them good price too highly recommend

Super great company they make things right and great quality price products

Support was spot on! Very responsive I was actually suprised when I didn’t have to go to bed and wake up and still hear nothing back. All while it’s 1-4 am and I’m constantly getting helped! I will say with the octopus one big thing I think the brand should focus on is the water aspect of things. Having it look like a vape is perfect! But if the water could be held in just a little more secure, but even with that being said they still get my 5 star review!!

Amazing customer service! The Lookah team was super helpful and made everything easy. Cool people, quick responses. I'll definitely be recommending this company to my friends!

I purchased the lookah guitar. I have used for a bit of time now, and it has been very useful. Not only does the guitar look cool, the build quality is really solid. The interface is very simple to use.

I love their products! And their customer service is amazing as well! To go above and beyond and make sure you got the best products they have to offer! So if you haven’t tried one of the cute batteries; it’s a must! Promise, not to disappoint!

Idk what kind of a sick scam shit show of a rodeo clowns blistered and scared ass the company Lookah is 100% all about.
:Zero customer service
:Zero options to communicate with Lookah
:Lookah dose not respond to any communication they receive in all forms of contact they do receive from customers interested in supporting the Lookah business buy purchasing using and sharing the positive experience with others, officially promoting the company through the strongest advertising ever known as word of mouth.
Welp my word of mouth is Lookah is a liar company that is ran into the dirt by a bunch of useless financial receivers taking money from the company and putting in zero work
When submitting a message once I hit send it refreshed the page erasing all of my entries in the message form and a notification that said I need to prove I'm not a robot. There is no way the website gives you an option to prove your not sla robot so they are 100% scheduled themselves on how they will manage customers concern's is to ignore and gaslight the customers leaving the customers to think they're not doing something right and that's why Lookah is lie to you and steal your money and provide you with trash junk and zero appreciation for your purchase. Idk how it's legal, my guess is they bank on there victims they scam not to go to the card issuer and apply for a charge back.
Never buy these Lookah products ever you might be happy only temporary until they screw you over because you supported them in the first place.

When I got my seahorse pro plus it had a small crack in the coil part. I contacted customer service and they hooked me up with a brand new one and also offered extras! They were very helpful and it was greatly appreciated!

Great service quick reply via email for replacement when needed I will definitely countinue buying hookah devices in the future.

I got the lookah bear and it is amazing. It hits well and is by far my favorite pen to date. It did stop working unexpectedly but customer service was very quick to rectify and send me a new one. Will be making more purchases

lookah has amazing customer service and makes sure satisfaction is met. the guitar 510 battery is one of my favorite, most unique designs on the market

I was skeptical about using something other than my normal daily rig set up. This is my first electronic dabber and I couldn’t be happier. Hits like a champ, love the consistency between dabs. But moreover the customer support staff at Lookah is second to none. I had an issue with my unit, reached out. Got a response within 12 hours. And just like that they provided me with a new one. Absolute zero hassle. I highly recommend this product and anything made by this company.

John

The customer service team is great! They were able to get my warranty honored for my Ice Cream very quickly & were super supportive about what happened to get it damaged in the first place. I love my Ice Cream, it burns dry herb much more evenly than my Yocan did. I definitely recommend Lookah!

We really love are lookah swordfish

Outstanding customer service. Quick, generous and hassle-free. They replaced my faulty battery even months past warranty. Truly impressed with their care and commitment to customers!

I've shoped with lookah before and have never been disappointed there products have always exceded expectations and the lookah team have great customer support

Amazing customer service! Great product! Easy to use and easy to carry around!

I had a part break on my device and they replaced it immediately! Great company to work with.

Products came while it wasn’t the quickest they did arrive undamaged. I got the swordfish and love the ease of loading, long battery life. If you do everything correctly that thing will knock your socks off. Great product, though they could make the hinge where the mouthpiece unhinges from the body stronger. Highly recommend just be careful when using.