As always great service great price and most importantly the garden furniture is of good quality Big fan of long acres and don’t get me started on there plant selection it’s amazing The company t... See more
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Review summary
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Very through and helpful over leaving the flowers. and when received on return to her home she was delighted with them and gave my friend great joy. Sadly I did not get the message of the person deli... See more
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Was a pleasure dealing with Longacres. I ordered a swing seat online and only had to wait a few days before delivery date. I was informed of delivery slot and could also follow the driver on a map in... See more
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I had a great experience ordering from Longacres Garden Centres recently. I got a product I needed at a really good price. I wasn’t sure about when it would be dispatched to me so I reached out to the... See more
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Company details
About Longacres Garden Centres
Written by the company
Established in 1979, Longacres is a family-run group of six garden centres in the south east of England. Our flagship Bagshot store is the largest independent garden centre in the south of the country.
We've been selling online since 2002 and have two purpose-built warehouses for stock and packing.
We're multi-award winners including:
- Garden Retail Awards Best Garden Centre 2015
- Horticulture Week Business Award - Best Business Refurbishment 2018
- Best Garden Centre Retailer of Greeting Cards 2023
Longacres
Written by the company
Contact info
London Road, GU19 5JB, Bagshot, United Kingdom
- 01276 486422
- customerservices@longacres.co.uk
- www.longacres.co.uk
4.7
Excellent
40K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Longacres Garden Centres
Dear Customer
Thank you for your kind review! We're delighted to hear you were pleased with both our service and our prices.
Kind regards
Super helpful and great service
Super helpful and great to be able to order and get delivery when I’m not physically able to collect heavy bags of soil myself. Well priced too.
19 July 2026
Reply from Longacres Garden Centres
Dear Customer
Thank you for your lovely feedback! We're so pleased our delivery service made things easier for you. Enjoy your gardening! 🌱
Kind regards
from ordering to delivery everything…
from ordering to delivery everything was extremely good
20 July 2026
Reply from Longacres Garden Centres
Dear Customer
Thank you for your kind feedback, we are pleased you were happy with your ordering, look forward to your future custom.
Kind Regards
The driver of the delivery items was…
The driver of the delivery items was very helpful, He helped the items to be put in the correct place.
20 July 2026
Reply from Longacres Garden Centres
Dear Customer
Thank you for your feedback,I am pleased the driver was able to help.
Kind regards
Reply from Longacres Garden Centres
Dear Customer
We are pleased you were happy with your purchase.
Kind regards
Delayed delivery
14 July 2026
Reply from Longacres Garden Centres
Dear Manuela,
I can see that our Customer Service team has been in touch today to let you know that the store will be contacting you to arrange your delivery.
We sincerely apologise for the delay and any inconvenience this has caused.
Thank you for taking the time to provide your feedback. We appreciate your patience and understanding.
The product was very good and delivered…
The product was very good and delivered ahead of time. Really pleased.
20 July 2026
Reply from Longacres Garden Centres
Dear Customer
We are pleased you were happy with your purchase thank you for your feedback.
Kind regards
Great place to visit
Easy to order flowers online. Collection was easy and flowers were beautiful. Great place to visit and look around at the variety of products. Had a lovely coffee in the cafe too.
20 July 2026
Reply from Longacres Garden Centres
Dear Customer
Thank you for your feedback, we are pleased you were happy with your order.
Kind regards
Reply from Longacres Garden Centres
Dear Customer
Thank you for your kind review, We're delighted you were happy with our service, delivery, and products.
Kind regards
Great price for the Weber briquettes…
Great price for the Weber briquettes and fast delivery!
20 July 2026
Reply from Longacres Garden Centres
Dear Customer
Thank you for your review! We're glad you were happy with the price and our fast delivery.
Kind regards
Reply from Longacres Garden Centres
Dear Customer
We're delighted your order arrived exactly as promised. We hope to see you again soon.
Kind Regards
Everything was very quick and simple
Everything was very quick and simple, from the purchase to delivery.
I'll certainly be coming back.
19 July 2026
Reply from Longacres Garden Centres
Dear Customer
Thank you for your kind review! We're delighted everything was quick and easy, and we look forward to welcoming you back soon.
Kind regards
Great service
16 July 2026
Reply from Longacres Garden Centres
Dear Customer
Thank you for your kind feedback.
Kind regards
Very fast delivery Webber bbq coals and…
Very fast delivery Webber bbq coals and lump wood excellent very pleased
19 July 2026
Reply from Longacres Garden Centres
Dear Customer
Thank you for you feedback, we are pleased you are happy with your purchase.
Kind Regards
Occasion flowers below standard
I always purchase occasion flowers from yourselves and up until now the flowers have been of exceptionally quality. However, the recent birthday flowers purchased barely lasted two days before looking as if I’d had them for two weeks. I appreciate the hot weather and this could affect the longevity but unfortunately these fell well below the usual standards. I can only hope this was a one off experience.
18 July 2026
Reply from Longacres Garden Centres
Dear Dave,
I can see you were in contact with our Customer Service Team and they have offered a replacement.
Thank you for your feed back.
Kind regards
Great service!
16 July 2026
Reply from Longacres Garden Centres
Dear Customer
Thank you for your feedback, we look forward to your future custom.
Kind Regards
Easy to navigate the website
Easy to navigate the website, good value products and quick delivery
16 July 2026
Reply from Longacres Garden Centres
Dear Customer
Thank you for your kind feedback, we are pleased you found the online ordering easy.
Kind regards
Reply from Longacres Garden Centres
Dear Steve,
We are pleased you were happy with your order, thank you for your feedback.
Kind regards
Reply from Longacres Garden Centres
Dear Customer
We are pleased you were happy with the service we provide and look forward to your future custom, thank you for your feedback
Kind regards
Good price and fast delivery
19 July 2026
Reply from Longacres Garden Centres
Dear Customer
We are pleased you were happy with your order, thank you for your kind feedback.
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