I had a very positive experience with London Medical Laboratory. The customer service was great, and the service was quick and efficient. I also really appreciated that the test results came with a do... See more
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Such a convenient and easy-to-use kit! The instructions were simple to follow, and collecting the sample was quick and painless. I loved that everything was provided, including the return packaging, s... See more
A real find! The staff are marvelous -- professional, knowledgeable and very amiable. Got our FitToFly Covid certificates quickly. Our brief wait allowed us to do some shopping through the pharmacy... See more
Company replied
Quick. Both to deliver test and then quick to produce results. I entered a landline number to which they sent an access code for the results. This didn't work but they resolved the problem and sent... See more
Company replied
Company details
Written by the company
London Medical Laboratory is an independent clinical testing specialist and provider of pathology diagnostics services. They offer comprehensive COVID-19 PCR testing, clinical biochemistry, immunology, haematology, sexual health screening and molecular biology.
Contact info
2 Pensbury Street, SWQ8 4TJ, London, United Kingdom
- 02071833718
- info@londonmedicallaboratory.co.uk
- www.londonmedicallaboratory.co.uk
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
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No waiting too long
No waiting too long. Everything (testing and results ready in 15 minutes) collect your certificate there and then
8 October 2022
Reply from London Medical Laboratory
That’s what we like to hear! Thank you so much for your 5-star review!
Wishing you the best of health,
The LML Team
Results by email in 30 minutes
13 October 2022
Reply from London Medical Laboratory
Hi Patricia,
Thank you so much for your 5-star review! We hope you'll come and see us again soon!
Wishing you the best of health,
The LML Team
Fast and efficient service
8 October 2022
Reply from London Medical Laboratory
That’s what we like to hear! Thank you so much for your 5-star review!
Wishing you the best of health,
The LML Team
Very smooth process
Very smooth process and and results certificate was processed and sent within 30 mins. I was pleased with service.
1 October 2022
Reply from London Medical Laboratory
Hi Josephine,
This is awesome to hear! Thank you so much for taking the time to share with us your experience!
Wishing you the best of health,
The LML Team
Quick and easy to get tested
Quick and easy to get tested….great it can be done locally….gives peace of mind that the test is carried out by a health care professional
29 September 2022
Reply from London Medical Laboratory
Hi Nick,
Thank you so much for your 5-star review! We hope you'll come and see us again soon!
Wishing you the best of health,
The LML Team
I got my test done at my local…
I got my test done at my local pharmacy, all went well and appreciate the clear instructions and the helpfulness.
7 October 2022
Reply from London Medical Laboratory
Hi Miriam,
That’s great! We are thrilled to hear you had a positive experience using our service. Thanks for sharing!
Wishing you the best of health,
The LML Team
Excellent
Excellent, very fast efficient , so pleased we could do the lateryflow test fit to fly at our local chemist. We would definitely recommend
29 September 2022
Reply from London Medical Laboratory
We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you so much Audrey. All the best,
Yande
London Medical Laboratory
Rip off only in England do you need to…
Rip off only in England do you need to prove your covid free by not having the booster injection absolute joke I’ve had the 2 main injections but to fly to Spain you need the 2 ( I had) plus the booster???? Com on this is absolutely insane my mrs has had all 3 injections and does not need to prove if she is travelling with full on covid spreading her covid through out the entire plane journey??
£29.99 wasted on stupid pointless test where I could of spent the money in a pub and contributed to wages and tax
5 October 2022
Reply from London Medical Laboratory
Hi there Dave,
Unfortunately, we are here to provide services that some countries require for travel but we understand that the ongoing restrictions are very frustrating. Our prices are set competitively to the market in the UK however as we always strive to provide the best service for our customers and are constantly evaluating our pricing your feedback will be taken into consideration.
Wishing you the best of health,
The LML Team
Blood Tests - Oxford Branch
Have recently had a series of blood tests done at the Oxford Branch. Fantastic customer service from Dan who was hugely professional with someone not a great fan of having blood drawn.
Very prompt results and helpful analysis provided. Would not hesitate to recommend them for their services.
8 October 2022
Unprompted review
Reply from London Medical Laboratory
Thank you so much for this 5-star review, Karen!
We really appreciate you being our customer and helping to share the word about us. Our team at Oxford will be thrilled to hear such positive feedback. We’re here for you anytime.
Wishing you the best of health,
The LML Team
Reply from London Medical Laboratory
Thank you for sharing your positive experience! Our team is thrilled to hear this, we really appreciate your time! All the best,
Yande
London Medical Laboratory
Reply from London Medical Laboratory
Thank you so much for your 5-star review! We are glad you had such a pleasant experience, and we hope you will use our services again. Best regards,
Yande
London Medical laboratory
Great service from a lovely pharmacist…
Great service from a lovely pharmacist who was extremely helpful and polite.
21 September 2022
Reply from London Medical Laboratory
We are thrilled that you loved our service and that it was easy for you! We appreciate your kind words and thank you for sharing! Wishing you all the best,
Yande
London Medical Laboratory
excellent service thank you
21 September 2022
Reply from London Medical Laboratory
We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you so much Debra. All the best,
Yande
London Medical Laboratory
Reply from London Medical Laboratory
Thank you Stephen so much for taking the time to leave us a 5-star rating it's much appreciated! Best regards,
Yande
London Medical Laboratory
Reply from London Medical Laboratory
Thank you so much Sue for sharing your much appreciated review! We hope you will use our services again! All the best,
Yande
London Medical laboratory
Excellent quick and efficient
16 September 2022
Reply from London Medical Laboratory
Thank you so much for your 5-star review! We are glad you had such a pleasant experience, and we hope you will use our services again. Best regards
Yande
London Medical Laboratory
A very useful and prompt service
For the first time, I recently used one of the blood test services as was feeling a little fatigued and just not quite myself with a lower sex drive. I had heard that low testosterone at my age was fairly common. I ordered and received the kit very promptly. I guess my only issue was the time taken by me to fill a couple of tubes with blood. Eventually once filled, I returned my samples and received very quickly an email with my results which were clear and normal. A very good service that gave me some peace of mind and which I would strongly recommend.
27 September 2022
Unprompted review
Reply from London Medical Laboratory
Thank you for sharing your positive experience! we really appreciate you being our customer and helping to share the word about us. We’re here for you anytime. Wishing you all the best,
Kind Regards
Yande
London Medical Laboratory
Such a quick and easy process with a…
Such a quick and easy process with a friendly professional. Results were quick and easy to read including an email/printed copy. Would recommend this service to family and friends.
22 September 2022
Reply from London Medical Laboratory
Thank you for leaving such a great review! its reviews like yours which reaffirm the hard work we put in every day. We hope our services can be of use again in the future.
Yande
London Medical Laboratory
Excellent Service would use again and…
Excellent Service would use again and again and again
19 September 2022
Reply from London Medical Laboratory
Thank you Richard for sharing your kind words, we really appreciate this! Our team will be thrilled! We hope you will use our services again! Wishing you all the best,
Yande
London Medical Laboratory
Reply from London Medical Laboratory
Awesome! Thank you so much for taking the time to share with us your experience! Wishing you all the best,
Yande
London Medical Laboratory
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