London Lawn Turf Reviews 

499
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Good quality spoil, delivery came on time with friendly driver. Got 4 stars because when I called up asking about the soil products, the person did not know anything about them.

Rated 5 out of 5 stars

5.5 tonnes of bagged topsoil delivered slightly earlier than billed. Driver - Delford - was lovely and placed pallets exactly where I wanted. Two things which could improve the experience - both fa... See more

Rated 5 out of 5 stars

Sevenoaks Branch very helpful and cooperative! Julian and his Driver did everything they could to make the project as smooth as possible despite a couple of ordering errors (confusion) on my part! Tha... See more

Rated 4 out of 5 stars

The service was great - no problems! Easy to lay .. after meticulous preparation with lots of sieving and stone removal, flattening of the earth, adding top soil and creating a tilth we were very con... See more

Company details

  1. Turf Supplier
  2. Gardener
  3. Landscaper

Written by the company

Supplying Turf, Topsoil, Bark & Compost Throughout London & South East England. Fresh delivery next day.


Contact info

4.2

Great

TrustScore 4 out of 5

499 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(499)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience!

Great experience!

Easy to place an order online for my turf, pick up locally was a doddle the team were very courteous and very helpful loading my car with the turf. Would definitely return when i need more, also they had many other lawn products which are hard to obtain elsewhere which i will definitely come back for

30 April 2024
Rated 5 out of 5 stars

Best quality turf.

We ordered on line which was straight forward, the company confirmed the order and then the delivery date and delivery window. The driver was fantastic, very careful with the delivery. Next day on laying, unrolling the turf the quality was second to none, the finished result looks amazing. Thanks.

29 April 2024
Rated 1 out of 5 stars

Don’t order if not in area

Ordered a couple of grands worth off turf through these on line . Failed to deliver on time . Ended up getting my own transport company in costing a further £500 pound

24 April 2024
London Lawn Turf logo

Reply from London Lawn Turf

Hi Paul

I am disappointed to receive your review regarding your recent experience with our company. After reviewing the email chain, it appears that you initially faced challenges with another company and decided to place an order with us online. We made every effort to fulfill your order and arranged for the delivery to Bolton, despite our location in London.

Subsequently, you chose to arrange your own transport to visit our depot, which we accommodated by arranging for a collection on a Saturday, as per your preference. We have endeavoured to meet your needs and provide you with the best possible service.

If there has been any misunderstanding or mistake, I kindly request that you consider removing or amending your review. I am genuinely concerned about your experience and would like to understand how we could have better assisted you....

Should you wish to discuss this matter further, please feel free to contact us through the email thread that you previously used.

I look forward to hearing from you and addressing any concerns you may have.

Best regards,
Andy
LLTC

Rated 1 out of 5 stars

TERRIBLE EXPERIENCE

Lorry delivering the top soil accidentally released a huge amount of hydraulic oil on my front garden, street and sidewalk. The Company did nothing about it despite my reiterated requests to clean up the damaged areas. I am still waiting for a response…

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Hi all at llt

Hi all at llt. I was so impressed with the service given by Dan and your company, Dan pulled out all the stops to get my delivery on time, the cost was very competitive and an excellent buying experience.
Would highly recommend.👍

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Great product (Rolawn turf and topsoil)…

Great product (Rolawn turf and topsoil) and great service. Dan who sorted delivery dates and times was excellent and Luke who delivered, really helpful, polite and friendly. I would definitely use recommend and use them again.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Clover Turf

I ordered the clover turf which arrived promptly. It’s probably the best quality turf I’ve ever bought. And just right quantity too thanks to the online calculator! Very impressed.

12 April 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look