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L'olivier Assurance Reviews 

16,396
•
TrustScore 4 out of 5

4.1

Insurance Company
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Rated 1 out of 5 stars

For all the English speakers. WARNING!!! DO NOT INSURE YOUR HOME WITH L'OLIVIER. This company is a scam. Even the debt collectors called them scammers!!! I had a terrible experience with them, shockin... See more

Company replied

Rated 5 out of 5 stars

even though their operator wasnt speaking english too well, instead of backing off, he went through all the process with me. we ve managed to understand each other, cracking a couple of jokes on... See more

Rated 5 out of 5 stars

I received prompt support when I took contact with them, the assistant was also very polite ! I chose this insurance to insure my very first vehicle after obtaining my driver's license because it cost... See more

Rated 5 out of 5 stars

They are absolutely the best. Their customer service is top and multilingual. Even when they don't know other languages they put a real effort to help. They hire intelligent people and it shows. Spec... See more

Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Home Insurance Agency

Written by the company

L’olivier Assurance est un assureur 100 % en ligne spécialisé en auto et habitation. Notre combat ? Permettre à chaque Français d'être bien protégé, avec des garanties solides au juste prix. Notre modèle direct et sans intermédiaire nous permet de réduire nos coûts pour vous proposer des tarifs compétitifs, sans jamais compromettre votre couverture. Et ça marche : 96% de nos clients auto nous restent fidèles après un sinistre. Preuve que si nos prix sont réduits, nos exigences ne le sont pas. Un engagement salué par les experts, qui nous ont décerné le label « Meilleure Assurance Auto 2026 » (L’Institut de la Qualité / Le Figaro).

Contact info

4.1

Great

TrustScore 4 out of 5

16K reviews

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4.1

All reviews

(16,396)

7,138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I chose this insurance to insure my first vehicle

I received prompt support when I took contact with them, the assistant was also very polite ! I chose this insurance to insure my very first vehicle after obtaining my driver's license because it cost much less than its competitors, which cost young drivers more. Young does not always mean unconscious. We don't necessarily have the means to spend thousands !

28 July 2023
Unprompted review
Rated 4 out of 5 stars

Great price, super service.

By far the cheapest I found. Very confident knowing it's part of the Admiral group with whom I have been insured before.
Great interaction via telephone when I had a question.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use and efficient

It is very easy to insure your vehicle with L'Olivier Assurance. They sent all the documents very quickly and made my experience of insuring my car a breeze.

7 July 2023
Unprompted review
Rated 1 out of 5 stars

Stay away from this insurance company

J’ai un “stalker” qui a decide de declare un sinistre contre moi. L’Olivier m’on ecrit un mail pour me demande de l’info je leur ai dit que je n’etait pas dans le pays et le jour meme je ne roulez meme pas (j’ai tout mes itineraire dans mon calendrier). Et malgre tout ca il m’ont donne un malus. Arriver le jour de renouvellement je leur ecrit que je demande a resilier car la voiture vas etre chez un garagiste (assure bien sur) pour des renovations. Pendant 6-9 mois. Aucun retour. J’attend toujours d’etre rembourse par leur partenaire Europ-Assistance pour quelque chose qu’ils mon confirme qu’il rembourserai, cela fais plus de 6 mois.

Update: 12/07/23 Bien sur que malgre le message d’Alexandre et mes copieux mails… personne a contacte.

8 July 2023
Unprompted review
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Reply from L'olivier Assurance

Bonjour Ludovic,

Je suis navré de lire votre message.

Afin de pouvoir au mieux répondre à votre avis, nous avons besoin de plus d'informations.

Pour cela, vous allez recevoir un mail de Trustpilot nous permettant de récupérer vos informations, si vous le souhaitez.

À très vite,
Alexandre, L'olivier Assurance

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