Unethical. They don't warn when your subscription renewal is due. I wanted to cancel, the only way was to phone. I phoned and the line was dead. In frustration I tried sending a message to Sales,... See more
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Average provider and when you try and get out even though you pay a early termination fee, they still bill you. Takes forever to talk to someone and they just bounce you around. Avoid
The remote link from any computer or phone allows me to monitor my weather station, cameras, and even my freezer two hundred miles away. It’s almost like having someone there. It also lets me know if... See more
We were long time customers for Logmein and it worked great. We were able to remote into computers instead of driving 45 minutes to trouble shoot issues. However, our business closed 6 months ago,... See more
Company details
About LogMeIn
Written by the company
About LogMeIn
LogMeIn delivers the reliability and visibility modern IT teams demand, drawing on over two decades of expertise, more than five billion remote sessions, and an industry-leading 99.9% uptime. LogMeIn’s products are built for organizations of all sizes, with advanced endpoint management and remote support platforms. By consolidating IT functions into a unified solution, LogMeIn simplifies IT operations while seamlessly integrating with leading platforms, such as ServiceNow, Microsoft Teams, and more, so IT can stay agile and effective in even the most complex environments.
Our core solutions, LogMeIn Resolve and LogMeIn Rescue, are purpose-built to proactively empower IT & MSPs to minimize risk and enhance user experiences, with always-on visibility, practical AI, and zero trust security across every endpoint and workflow.
With a global presence supporting organizations of all sizes and industries, LogMeIn provides VIP-level customer success and dedicated in-house 24×7 support to ensure your critical operations are backed by real people and real expertise when failure is not an option. For more information about our solutions and how LogMeIn can help your IT team excel, visit www.logmein.com.
Contact Us
Contact info
United States
- www.logmein.com
2.3
Poor
243 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The remote access allows me to cover…
The remote access allows me to cover more ground in the organization.
7 October 2024
I use it all the time and it seems very…
I use it all the time and it seems very reliable.
7 October 2024
LogMeIn works adequately well but I…
LogMeIn works adequately well but I find that there is a slight delay between entries that I make through LogMeIn and when they translate to the screen and that slows the process. It's not a long delay but it's not instantaneous either. it's noticeable.
7 October 2024
LogMein has provided me with the…ability to work from home!
LogMein has provided me with the ability to work from home, which has been a Godsend! From the very first day they sat me up with this program, I have always been able to connect to the host computer and have never missed a day working due to the system being down! I highly recommend LogMein Pro to any business who has employees that need to work from home!
7 October 2024
May use AI-assist with repliesRead more
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Your program now sucks!
Your program no longer works on my laptop without at least 50 attempts each time. I'll be switching to another company very soon.
6 October 2024
Reply from LogMeIn
Sorry to hear you are having issues. We'd encourage you to submit a ticket at https://support.logmeininc.com/pro/contact with more information so we can try to help however we can. We hope to hear more from you soon!
LogMeIn has always been easy to use and…
LogMeIn has always been easy to use and very beneficial for all my office needs.
7 October 2024
They had the product I needed.
4 October 2024
Too expensive
I would give this product a 5 star rating if the price was more reasonable.
7 October 2024
ReResponsive customer supportsponsive customer support
Excellent and Responsive customer support
7 October 2024
Seamless connections.
5 June 2024
Log Me In works very good on newer…
Log Me In works very good on newer computers. However, I haver to use some XP computers that are compatible with some software I use. Some of the XP computers work and some do not. I have had to purchase Any Desk to access them. At some point soon I will have to switch to Any Desk as it works on all Windows operating systems and I can not afford both.
7 October 2024
I've been using LogMeIn Central for…
I've been using LogMeIn Central for years. Great product.
7 October 2024
Tried and true always works
Tried and true always works - CMMC compliant - 100% encryption.
7 October 2024
Absolute best way to log onto your computer remotely
The absolute way to log on to your computer remotely
7 October 2024
Diego was very helpful and even followed up
Diego was very helpful and worked to get my issue resolved quickly. He also followed up to make sure I could log on without any issue.
16 September 2024
It works
It works! It's easy to use and allows us to remote in and help customers quickly.
4 October 2024
Works well.
6 October 2024
It’s becoming too expensive to keep
It’s becoming too expensive to keep. It’s good and I don’t want to change but for a small business the increasing price is pricing itself out of reach
7 October 2024
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