Loans Warehouse Reviews 

1,026
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers often mention that the staff are exceptionally helpful, polite, and professional throughout the entire loan application process. People genuinely appreciate the clear communication and personalized guidance provided by team members who take time to answer all questions thoroughly. Consumers frequently note that the service is remarkably quick, efficient, and entirely stress-free from the initial call right through to completion. Reviewers feel completely well-supported because advisors regularly follow up, keep cases on track, and consistently secure great financial outcomes. Many individuals state that working with such a dedicated team makes borrowing straightforward and pleasant.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, praising their friendly, supportive, and... See more

Service

Clients share positive opinions on service, highlighting an efficient, supportive, and stress-free process... See more

Customer service

People report overwhelmingly positive experiences with customer service, praising staff for being helpful,... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is exceptionally... See more

Response time

Consumers express great satisfaction with the response time, highlighting that agents are constantly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic. From the get go Loans Warehouse were brilliant. They quickly found me a great product and talked me through every step. My loan was a tad niche and they arranged everything quick... See more

Rated 5 out of 5 stars

We cannot reccommed Loans warehouse enough they were absolutely amazing from start to finish, listened and understood what we needed and delivered a better offer than we first discussed They sorted... See more

Rated 5 out of 5 stars

I dealt with a lady called Kirsty Overall, she was attentive, knowledgeable, cheerful and an asset to her company. Never faltered, kept me informed, explained everything, chased up other parties invol... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Many thanks go to Lisa Jacobs who we dealt with throughout the whole process. She was informative, very helpful and reliable. There wasn't anything she could... See more


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Institution
  5. Mortgage Broker

Written by the company

Loans Warehouse is one of the UK’s leading secured loan and bridging finance brokers, with over 20 years of experience helping homeowners, landlords, and businesses access flexible funding solutions. As one of the longest-established brands in the second charge lending market, we combine deep industry expertise with a modern, technology-driven approach to deliver fast, reliable outcomes for our customers and partners. We specialise in secured loans, homeowner loans, and bridging finance, working with a comprehensive panel of trusted lenders to find competitive solutions tailored to individual circumstances. Whether customers are looking to consolidate debt, fund home improvements, raise capital for property investment, or support business growth, our experienced team is committed to guiding them every step of the way. At Loans Warehouse, customer service is at the heart of everything we do. We pride ourselves on clear communication, transparency, and delivering results, which is reflected in our consistently high Trustpilot ratings and industry recognition. We also work closely with brokers and introducers across the UK, providing expert support and market-leading access to lending options. Our mission is simple: to make complex borrowing straightforward, accessible, and tailored to each customer’s needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,026)

173 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. From the get go Loans Warehouse were brilliant. They quickly found me a great product and talked me through every step. My loan was a tad niche and they arranged everything quickly and professionally. Vikki was amazing, always contactable, incredibly helpful and sorted any issues very quickly. Would highly recommend, a great company.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Many factors contribute to my great experience -

1. Quick call back as promised
2. On the call assessment of what loan best suits you based on circumstances and need.
3. Assurance further that it has been pre-approved and further formalities to be completed.
4. Finally, once submitted and confirmed, amount in your bank within a few hours.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

10 out of 10 for Rhys and Lisa

10 out of 10 for Rhys and Lisa, without a doubt, no judgements, understanding and they “Ask you” what your looking for…
Loans Warehouse should be everyone’s first GO To…
Thank you, so very much both. You were both kind, caring and thoughtful x

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Zoe at Loans Warehouse

I cannot recommend Loans Warehouse enough for all the support they have given us. We had Zoe as our Account Manager, she has been thorough, professional and guided us every step of the way. Thank you again Zoe and I would definitely recommend Loans Warehouse to anyone.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing 10/10

Loans warehouse are without a doubt 10 out of 10. After going through one of the most difficult times of my life i was finding it impossible to get any form of loan, credit card or remortgage due to my poor credit rating. I called loans warehouse with little to no expectation of getting the help I needed but after a few minutes on the phone to them, they assured me that my second chance at life was achievable. I dealt with a lady called Zoe who was with me right from the start of the process, until the completion day and not only was her customer service skills exceptional, Zoe invested her time to listen and understand about my reasons for borrowing and she really was an angel on my shoulder throughout the full process and I really can't thank her enough. The whole loans warehouse team were amazing, but Zoe's daily guidance and support will never be forgotten and on behalf of myself and my 2 beautiful daughters I thank you from the bottom of my heart for giving me life back. If I could rate you 15/10 I would, your an amazing lady and a massive credit to the loans warehouse company.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

10/10 service

Working with Vikki was an absolute joy. Her communication throughout the whole process was very clear and she very much drove the whole process. Always super responsive, nothing was too much trouble. Would 100% recommend and will definitely be coming back next time we need help with any finance.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

I needed some help and this firm came…

I needed some help and this firm came through initially dealt with Leslie and then Nick both a credit to the company.

Really assisted me to ensure it was right for me and going through options and in the end I got a deal that worked well for me.

Many thanks

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Loans Warehouse were key in the success…

Loans Warehouse were key in the success of my application giving expert advice throughout with a special mention to Kirsty and Simon for their proactive and professional approach. I have no hesitation in recommending them based on my own experience.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Everyone from start to finish was superb. Dealt with several different people at different stages; all very caring, attentive and professional.
Amazing pace throughout the process, no stalling - very efficient.
Would highly recommend.

22 June 2026
Unprompted review

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