⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ “Five stars are simply not enough to express my gratitude. After 9 long months of struggling with paperwork, the team at Loans Warehouse turned everything around with patience,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Loans Warehouse is one of the UK’s leading secured loan and bridging finance brokers, with over 20 years of experience helping homeowners, landlords, and businesses access flexible funding solutions. As one of the longest-established brands in the second charge lending market, we combine deep industry expertise with a modern, technology-driven approach to deliver fast, reliable outcomes for our customers and partners. We specialise in secured loans, homeowner loans, and bridging finance, working with a comprehensive panel of trusted lenders to find competitive solutions tailored to individual circumstances. Whether customers are looking to consolidate debt, fund home improvements, raise capital for property investment, or support business growth, our experienced team is committed to guiding them every step of the way. At Loans Warehouse, customer service is at the heart of everything we do. We pride ourselves on clear communication, transparency, and delivering results, which is reflected in our consistently high Trustpilot ratings and industry recognition. We also work closely with brokers and introducers across the UK, providing expert support and market-leading access to lending options. Our mission is simple: to make complex borrowing straightforward, accessible, and tailored to each customer’s needs.
Contact info
Unit 1A, The Boulevard, WD18 8YW, Watford, United Kingdom
- 01923678906
- mt@loanswarehouse.co.uk
- www.loanswarehouse.co.uk
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I cant recommend this company enough
I cant recommend this company enough. Professional helpful and very informative all the way through our mortgage application. Lisa who was our advisor kept us fully informed with emails phone calls . We was all sorted in less than three weeks.
Easy, friendly and informative
From my initial contact through to receiving the loan, this process has been easy. The staff have all been friendly and helpful - a big shout out to Ellis and Nick who talked us through every step. I love the attention to detail and security steps taken to ensure I am who I say I am to do as much as they can to protect me and my identity from any fraud. I have had my identity stolen (about 25 years ago) and let me tell you it is absolutely horrendous. So to know the steps taken to prevent anyone else using my name etc is very reassuring. From start to finish the whole process was quick and easy. We were given options to consider and we had time to think about the pros and cons of each. At no point were we pressured or rushed. Any questions we had were answered. We would heartily recommend Loans Warehouse if like us you were swimming in options and not knowing which was best. Thanks Ellis, thanks Nick you are a credit to the company.
Having been recommended to Loans…
Having been recommended to Loans Warehouse, I was pleased from the get go on how they dealt with my application, from Rhys going through the advice and client needs all the way through to Kirsty and Lauren in the completions team. Communicative, timely, knowledge, understanding and all round exactly what I was looking for. Speedy is an understatement!!! Thank you!!!!
We had a really good experience using…
We had a really good experience using Loans warehouse. They came up with a suitable loan very quickly. Kirsty and Lauren made what could have been a lengthy, awkward application process very straightforward. They dealt with any snags with paperwork quickly and efficiently. They effectively took the stress out of the whole process maintaining a friendly professional demeanour throughout. Getting customer service right is a challenge too far for many. Loans warehouse seem (based on our experience) to have mastered it.
I am happy to leave this review on Loans Warehouse
Re. Loans Warehouse
I am happy to leave this review on Loans Warehouse.
I award the company five stars.
The process was thorough and travelled through a complicated situation, which took time to resolve. It culminated in a successful application for funds, no mean achievement in the circumstances.
My principal interlocutor, Karen Li, was unfailingly courteous and helpful. She negotiated the various steps with clarity and professionalism, and kept me informed at every stage.
I have no hesitation in recommending Loans Warehouse for its performance.
Peter Maxwell
2 May 2026
Amazing service
Amazing service, very quick and great communication, will definitely use them again in the future.
Exceptional service
Exceptional service, really helpful and easy to contact! Brilliant
Lisa was very friendly and efficient
Lisa was very friendly and efficient, going the extra mile when I asked for the quote more than once she resent it to me.
Outstanding service all the way through…
Outstanding service all the way through with Rhys & Kirsty.
So helpful whilst going through the process and I was kept very well informed.
They are a credit to the company
So helpful and kept me informed…
So helpful and kept me informed regularly. Thank you 🤩
Top class support and service
I just wanted to say how impressed i was with the service from the team. Nick was an absolute star for his help and support throughout the completion process. A massive thank you from me.
Communication was consistently clear…
Communication was consistently clear and effective throughout the procedure. I would like to extend my sincere thanks to Karen Li for her dedication and tireless efforts in achieving a successful outcome.
would definitely recommend
Nick was very helpful and efficient, I would definitely recommend.
Great service from the team
Great service from the team, helped me through the process to getting the loan done very quickly, definitely recommend them
Very quick getting back and get it…
Very quick getting back and get it sorted
5 star performance from this team…
5 star performance from this team mostly Lisa with so much given to get things over the line .
Matt and the team at Loans Warehouse…
Matt and the team at Loans Warehouse were fantastic. They were really helpful, happy to answer all my questions, and provided great support throughout the entire process. I felt well looked after and would definitely recommend them to anyone needing a loan.
Highly recommended!
Rhys & Lisa guided me through the whole…
Rhys & Lisa guided me through the whole process, even when I felt low, they both gave me encouragement. I am now on my way to a debt free future.
Amazing Team
Big shout to Kirsty, Hayley and Leslie who helped and guided us through the quick and easy process of getting a loan. They were on the ball, very pro-active and understood our needs. Thank you once again.
Karen Li was absolutely brilliant…
Karen Li was absolutely brilliant thoughout the process, also would like to mention Greg who started the process with me. Couldnt imagine having to deal with so many moving parts on my own, thanks again Karen!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








