Livermores The Estate Agents Reviews 

98
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely polite, professional, and consistently available to discuss any questions. Many reviewers note that team members genuinely go the extra mile to ensure property transactions proceed without unnecessary complications. Consumer feedback frequently shows exceptional communication standards and impressively quick response times maintained throughout the entire journey. People deeply appreciate receiving clear explanations and reassuring guidance that significantly reduces the usual stress associated with moving. Buyers and tenants alike emphasize that the overall user experience remains exceptionally well organized from the initial viewing onward.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

People report positive experiences with service, highlighting an efficient, well-organised, and smooth... See more

Customer service

Consumers find customer service to be positive, highlighting that agents are consistently helpful,... See more

Response time

Customers consistently note positive experiences with response time, highlighting exceptionally fast... See more

User experience

Reviewers highlight positive aspects of user experience, noting that communication is excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent local knowledge and marketing achieved a significantly higher sales price than the original estimates supplied by a number of other agents. Both Mark and Ben were very open and honest durin... See more

Company replied

Rated 5 out of 5 stars

Moving house is never easy but with Livermores the whole experience was made a lot better. The whole team are polite, professional and act as one. The manager Mark is especially worth a mention as h... See more

Company replied

Rated 5 out of 5 stars

I have to say that Livermores are such a professional estate agent to deal with. All the staff are really nice people including Matthew Jaques who is so calm and reassuring when you need it. I always... See more

Company replied

Rated 5 out of 5 stars

Excellent working with the team at Livermores. Matthew Jaques really went out of his way to support us through all the ups and downs of selling our property. At times we felt it was failing but the te... See more

Company replied


Company details

  1. Real Estate Agents
  2. also in
  3. Property Management Company
  4. Real Estate Agency
  5. Real Estate Appraiser
  6. Real Estate Rental Agency

Written by the company

‘Exceeding Expectations Since 1993” The biggest accolade we receive (and the one we are most proud of) is the huge number of sellers and landlords who consistently choose us as the first-choice agent to sell and let their properties in our operating areas. We believe that there are many reasons for this, not least our commitment to constantly evolve and improve upon the high standards we set ourselves. Quite simply, it has always been our aim to be the first choice selling and letting agent delivering professional estate agency services with enthusiasm, experience and commitment to every person involved with selling, letting, buying or renting. We strive every day to achieve the best outcome for our sellers and landlords alike and our results in the local property marketplace undoubtedly prove our approach works extremely well. The choice of service provider in the estate agency market has never been more varied but our customers have consistently supported our approach of offering our ‘full service’ and local expertise that blends traditional marketing techniques with the best technological advancements. Selling and renting property requires ‘face-to-face’ accessibility, intimate local market knowledge, a progressive digital offering, dedicated sales progression and ‘hands-on’ property management. This approach undisputedly works best for our customers and is becoming increasingly essential in a more challenging marketplace.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.7

All reviews

(98)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

Ray Shukla was very helpful in the letting process and helped to close out our letting process with ease and seamlessly. Thank you Ray! Thank you Livermores team and well done!

12 February 2026
Unprompted review
Livermores The Estate Agents logo

Reply from Livermores The Estate Agents

Hello Funmi,

Thank you for sharing your comments regarding your recent experience with Livermores and our representative, Ray who dealt with your tenancy.

We are delighted that the process was conducted to your satisfaction.

Our lettings team work very hard behind the scenes to ensure that our clients benefit from our efforts and it is so pleasing when those efforts are rewarded with comments like yours.

Thank you choosing Livermores.

Kindest regards,

Andrew Ming
Director

Rated 5 out of 5 stars

Ray shukla was very supportive

Ray shukla was very supportive. He arranged the viewing in short notice. Also, very supportive throughout the process

16 February 2026
Unprompted review
Livermores The Estate Agents logo

Reply from Livermores The Estate Agents

Hello Vipra,

Thank you for expressing your view, which is very much appreciated.

Our aim as a letting agent in Dartford and Crayford is to support our clients through the process efficiently and in a timely manner.

Your observations about the service received from Ray enables us to continue with that ongoing commitment.

Ray will be so pleased with your comments.

Thank you once again.

Kind regards,

Andrew Ming
Director

Rated 5 out of 5 stars

Good service and feedback from Ray…

Good service and feedback from Ray Shukla.

18 March 2026
Unprompted review
Livermores The Estate Agents logo

Reply from Livermores The Estate Agents

Hello Declan,

Thank you very much for your five star review.

Assisting landlords with their requirements is very important to us and we are delighted that you received that good service and feedback from Ray.

We have passed your comments on to Ray and we hope that our relationship continues for a very long time.

Thank you once again.

Kind regards,

Andrew Ming
Director

Rated 5 out of 5 stars

I would highly recommend Livermores

I would highly recommend Livermores, particularly Ray Shukla, if you are looking to put a property on rent. Ray was very professional and personable, and made the process very stress free and easy. Everything was clearly explained and handled very efficiently.

27 April 2026
Unprompted review
Livermores The Estate Agents logo

Reply from Livermores The Estate Agents

Hello Sukhi,

Thank you very much for your very kind words.

We always aim to provide our landlords with a stress free and smooth experience and are delighted that this was the case for you.

Your comments will be passed on to Ray who will be so pleased that his service has been acknowledged this way.

Thank you once again.

Kind regards,

Andrew Ming
Director

Rated 5 out of 5 stars

Reliable local Estate Agency

My sister and I recently sold our late mother's house through Livermores Estate Agency in Crayford. We were very pleased with the professional service they provided. Matt, Archie and Laylaa were so helpful right from the start and their knowledge and guidance was great. When the first sale fell through, a new buyer was found quickly and everything went smoothly from then onwards. Nicola in the Sales Progression Team kept us informed by email and phone regularly during this time and chased solicitors for updates.
We would certainly recommend Livermores to anyone wanting to sell a property in this area.
Marian and Elizabeth.

17 April 2026
Unprompted review
Livermores The Estate Agents logo

Reply from Livermores The Estate Agents

Hello Marian and Elizabeth,

Thank you so much for such a positive review.

We are so pleased you trusted us to act for you with the sale of your late mother's property and it was a pleasure to deal with you also.

It is always our intention to provide a premium service in an empathetic and professional manner and feel overjoyed when that service is delivered.

Your comments will be passed to Matt, Archie, Laylaa and Nicola who will be so pleased to receive such a great review.

Kind regards

Andrew Ming
Director

Rated 5 out of 5 stars

I am writing to express my sincere…

I am writing to express my sincere appreciation for the outstanding service and support you have provided over the last six years. Having collaborated with you on my last two properties, including 7 Mildred Close, I wanted to share how much I’ve valued our partnership.
The team has always been incredibly prompt, professional, and helpful whenever an issue arose. It has been a true pleasure working with such a dedicated group of people.
Thank you once again for everything; I look forward to the possibility of working with Livermores again in the future.

8 April 2026
Unprompted review
Livermores The Estate Agents logo

Reply from Livermores The Estate Agents

Hello Ilie,

Thank you so much for your very kind comments.

We are so pleased that Linda your property manager, dealt with your tenancy so professionally over the last six years.

This feedback is so useful because it helps us tailor our service for landlords and tenants to achieve a beneficial experience for both parties.

Linda was so pleased that her efforts were acknowledged over such a long period of time.

We shall miss you as a client and wish you all the very best for the future.

If we can assist at anytime again, please do not hesitate to contact us.

Kind regards,

Andrew Ming
Director

Rated 5 out of 5 stars

I had a really positive experience…


I had a really positive experience renting through Livermoore. From the first viewing to moving in, the whole process was smooth, professional, and well-organised. They were responsive to any questions I had and dealt with maintenance issues promptly and efficiently. Communication was always clear and friendly, which made renting the property stress-free. I would definitely recommend them to anyone looking to rent.

29 March 2026
Unprompted review
Livermores The Estate Agents logo

Reply from Livermores The Estate Agents

Hello Oluwaseun,

Thank you for posting such a positive review about your experience renting through our company.

I know that your property manager, Tracey was very touched to know that her efforts were so appreciated.

Our property managers work very hard in very challenging circumstances, so when their efforts are appreciated with feedback like yours, we know that our service standards are being achieved.

Thank you once gain for your very kind words.

Kind regards,

Andrew Ming
Director

Rated 5 out of 5 stars

Livermore’s are amazing! Highly recommend!!!

Livermore’s were amazing professional and polite. Great service and communication throughout the process. Ben was amazing as was the lovely lady that kept me updated on all progress throughout the sale. I highly recommended Livermore’s Estate Agents!!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Property purchase

From the start till the end of the purchase I had a very good experience dealing with Ben McHardy and the whole team at Livermore’s.
Very informative, communicative and professional in every aspect.
Thank you very much for all the help and support!

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent estate agent

Excellent estate agent. Halina worked really hard to sell our property. She makes a very strong bond with clients. Taye is also a lovely guy - very open and honest about the current market. And finally Ben. What can I say about Ben? He gets the perseverance prize! You can definitely guarantee that this estate agent will sell your property! Very happy vendor.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience selling…

I had a fantastic experience selling with Livermore. The initial process was handled brilliantly by Ben, who was professional, knowledgeable, and gave us great confidence from day one. However, what really set them apart was the exceptional sales progression. Nicola was incredible—she kept me constantly informed and was proactive in chasing solicitors to keep everything on track. A stressful process was made easy thanks to their teamwork. Highly recommended

13 March 2026
Unprompted review
Rated 5 out of 5 stars

We sold our parents old house & we were…

We sold our parents old house & we were very happy with the way Livermores dealt with the sale.

30 March 2025
Unprompted review
Livermores The Estate Agents logo

Reply from Livermores The Estate Agents

Hello Mr Bresser,

Thank you for your five star review.

It is always appreciated when we receive such feedback and we are delighted that the sale of your parents home was completed successfully.

We would be delighted to act for you again at any time in the future.

Kind regards

Mark Higgins
Branch Manager

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation for Ben’s outstanding service throughout the sale of my property. He has been extremely professional at every stage of the process, demonstrating patience, clear communication, and a strong commitment to achieving the best outcome.

Ben consistently kept me well informed, providing timely updates and guidance, which made the entire experience smooth and reassuring. His dedication and attention to detail were truly valued.

Thank you, Ben, for your hard work and professionalism, it has been greatly appreciated.

20 December 2025
Unprompted review
Rated 4 out of 5 stars

Good overall service

Ben, our salesperson, was absolutely fantastic throughout the entire process - consistently responsive, attentive, and genuinely helpful at every stage. He made what could have been a stressful experience feel smooth and well-managed, and we really appreciated his professionalism and dedication.

However, our experience at the branch when collecting the keys was somewhat disappointing. This should have been a celebratory and memorable moment for us, but unfortunately, when my husband and I arrived, we felt unwelcome. There was no initial greeting, no guidance on where to sit, and no acknowledgment of the significance of the occasion. It wasn’t until Ben joined us towards the end that we finally felt recognised and congratulated.

Overall, while our journey was largely positive thanks to Ben’s excellent support, the final step of collecting the keys did not quite match the excitement and warmth we had anticipated.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

I went to livermores in dartford to…

I went to livermores in dartford to sell my property. Ben McHardy was very polite and helpful. He kept me up to date through the selling process with emails and phone calls. I would have no problem recommending livermores if you want to sell a property

21 October 2025
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience selling…

We had a fantastic experience selling our property in Dartford we dealt with Ben Mchardy & found his knowledge and experience very good and extremely helpful during the sale and would highly recommend his and Livermores services

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service selling my home

I sold my first home and Ben was dealing with the sale. He was fantastic. The team supported me by managing the viewings and kept me updated. I achieved my askjng price. Dealing with a new estate agent more recently showed me how much better these guys are in comparison. I highly recommend them.

25 March 2025
Unprompted review

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