Excellent local knowledge and marketing achieved a significantly higher sales price than the original estimates supplied by a number of other agents. Both Mark and Ben were very open and honest durin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Moving house is never easy but with Livermores the whole experience was made a lot better. The whole team are polite, professional and act as one. The manager Mark is especially worth a mention as h... See more
Company replied
I have to say that Livermores are such a professional estate agent to deal with. All the staff are really nice people including Matthew Jaques who is so calm and reassuring when you need it. I always... See more
Company replied
Excellent working with the team at Livermores. Matthew Jaques really went out of his way to support us through all the ups and downs of selling our property. At times we felt it was failing but the te... See more
Company replied
Company details
- Real Estate Agents
- also in
- Property Management Company
- Real Estate Agency
- Real Estate Appraiser
- Real Estate Rental Agency
Written by the company
‘Exceeding Expectations Since 1993” The biggest accolade we receive (and the one we are most proud of) is the huge number of sellers and landlords who consistently choose us as the first-choice agent to sell and let their properties in our operating areas. We believe that there are many reasons for this, not least our commitment to constantly evolve and improve upon the high standards we set ourselves. Quite simply, it has always been our aim to be the first choice selling and letting agent delivering professional estate agency services with enthusiasm, experience and commitment to every person involved with selling, letting, buying or renting. We strive every day to achieve the best outcome for our sellers and landlords alike and our results in the local property marketplace undoubtedly prove our approach works extremely well. The choice of service provider in the estate agency market has never been more varied but our customers have consistently supported our approach of offering our ‘full service’ and local expertise that blends traditional marketing techniques with the best technological advancements. Selling and renting property requires ‘face-to-face’ accessibility, intimate local market knowledge, a progressive digital offering, dedicated sales progression and ‘hands-on’ property management. This approach undisputedly works best for our customers and is becoming increasingly essential in a more challenging marketplace.
Contact info
1 Hythe Street, DA1 1BE, Dartford, United Kingdom
- 01322 228090
- dartford@livermores.co.uk
- www.livermores.co.uk
4.7
Excellent
98 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy from start to finish
A very smooth and efficient experience with Mark and the team at Livermores, Dartford. The sale and viewing process was well organised and I was kept update throughout. Once sale was agreed the progression team were very active in following up with everything required to keep things moving. And all for a very competitive price.
30 April 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Karen,
We are so pleased that you have rated us so highly, it really is appreciated.
Mark and his team work very hard in ensuring that they keep to strict service guidelines and it is so good that you have mentioned the sale and viewing process was well organised and that you were kept updated.
These are very important aspects of selling a property and can be easily overlooked.
Our sales progression team are often overlooked in the work they do, but the reality is they have a huge responsibility in getting a sale agreed through to completion, so to highlight their contribution is most welcome.
Thank you for choosing Livermores to act on the sale of your property and please do not hesitate to contact us again if our services are needed.
Thank you once again for highlighting your experience and sharing your views, it really is appreciated.
Kindest regards
Andrew Ming
Director
Excellent service from Mark Higgins and the team
Excellent service from Mark Higgins and the team at Livermores. The whole sale process was made really easy by them, with lots of viewings arranged, prompt feedback given and as well as personal sales co-ordination contact, an online portal to monitor progress of the sale and legal process. Would recommend.
1 June 2025
Unprompted review
Reply from Livermores The Estate Agents
Hello,
Thank you very much for your 5 star review, it is really appreciated.
We are so pleased that you valued the service received from Mark and the team at Livermores.
It is so satisfying when our efforts are recognised in this way, as customer satisfaction is our top priority.
We sincerely hope that you will use Livermores again when you next need an estate agent in Dartford.
Thank you once again.
Kindest regards,
Andrew Ming
Director
Livermores have managed a portfolio of…
Livermores have managed a portfolio of properties for me for over 20 years and have always been diligent, professional and its clear they put the interests of any business first.
Most recently Ray Shukla has re-let three of my properties in almost no time with minimal fuss or aggravation.
15 May 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Alex,
Thank you so much for your very kind review, your comments are very welcome.
Having acted on your behalf for over 20 years, you are now one of longest term portfolio clients and to receive that acclaim from you is so pleasing.
Of course our job is made a lot easier because you let us get on with doing what we do best, and that is managing your portfolio, so it helps us that you are such a good and responsible landlord.
Your comments regarding the service received from Ray and that he recently let three of your properties quickly with a minimum of fuss or aggravation was so good to hear.
We sincerely hope that we can continue to act on your behalf and manage your portfolio for another 20 years!
Kindest regards
Andrew Ming
Director
Reply from Livermores The Estate Agents
Hello Mr Thapa,
Thank you very much for your review.
We were so pleased that your house sale went through quickly and that you have commented on the service received by my team.
We take great pride in what we do and it is always so satisfying when a customers expectations are exceeded.
We hope that you have settled and are happy in your new home.
Thank you once again.
Kindest regards
Mark Higgins
Branch Manager (Dartford)
I have to say that Livermores are such…
I have to say that Livermores are such a professional estate agent to deal with. All the staff are really nice people including Matthew Jaques who is so calm and reassuring when you need it. I always felt confident that despite a delay, my house sale would go through thanks to Matthew and the other staff members.
15 May 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Bernard,
Thank you for your very kind comments and rating our company with five stars.
This is really appreciated and most welcome.
There are so many hurdles to overcome when selling a property (which you experienced) and it is our job to assist with those situations as and when they arise.
Matthew was very happy to help you and we appreciate you taking time out to comment on the service received.
We hope that you have settled in your new home and wish you all the very best for the future.
Kindest regards
Archie Smith
Branch Manager
Crayford
Livermore really helped us with our rental
Livermore really helped us with our rental - professional at all times which is a breath of fresh air.
Special thanks to Ray Shukla in addition to Laylaa Javeed and Mo for always being on hand to assist with our enquiries.
5 May 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello DL,
Thank you very much for your kind comments.
Ray, Laylaa and Mo work so well as a team and it is so rewarding when their efforts are recognised and appreciated, so thank you once again.
Please do not hesitate to contact us again if you have any queries.
Thank you once again for your review, it really is appreciated.
Kindest regards,
Andrew Ming
Director
They are very helpful and amazing…
They are very helpful and amazing during my sell.
Specially Mathew is friendly,always response to your queries very quick.Supportive staff.Highly recommend.
27 November 2025
Unprompted review
Reply from Livermores The Estate Agents
Hello Jenny,
Thank you very much for your 5 star review.
We were delighted to act for you for the sale of your property and are over the moon that you rated our service so highly.
Our team here at Livermores work really well together to obtain the best results possible for our clients and your mention of Matthew highlighting his dealings with you are most welcome and appreciated.
Should you ever require our services again in the future, please do not hesitate to contact us.
Thank you once again for your 5 star review, it makes our day when a customer shares their experience in such a positive way.
Kindest regards
Archie Smith
Branch Manager
Crayford
Smooth process
Smooth process, quick sale. Communication between all parties has been transparent in the process. Thank you so much Matthew really appreciate your time and effort in this process. Makes a huge difference to our lifes.
27 March 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Hassan,
It was a pleasure to act on your behalf for the sale of your property, especially after the disappointment you had experienced prior to coming on the market with Livermores.
Your comments are really appreciated and underline everything we try to achieve.
I know Matthew worked very hard on your sale and he was delighted when it went through.
We hope that you have settled in you new home and are very happy there.
Thank you for sharing your views.
Kindest regards
Archie Smith
Branch Manager (Crayford)
Started to finish the process is very…
Started to finish the process is very easy. And the staff was very helpful.
15 May 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Tony,
Thank you for your very positive comments and for choosing Livermores to sell your property for you.
We were delighted that the sale went through to your satisfaction and in particular for mentioning that the staff were helpful.
Feedback like this really appreciated.
We wish you every happiness in your new home.
Kindest regards
Archie Smith
Branch Manager
The communication was easy and the…
The communication was easy and the agent helped me to achieve the price I wanted for a quick sale.
2 January 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Martin,
Thank you very much for your comments, which are most welcome.
We are always sorry to see a long term client leave the market and it has been a pleasure acting for you over the last 10 years.
We wish you all the very best with your future plans and would be delighted to act for you again if you ever decide to re-enter the market.
Thank you once again.
Kind regards
Andrew Ming
Director
I can’t recommend Ray Shukla highly enough.
I can’t recommend Ray Shukla highly enough! He worked really hard to help us secure a lovely 4-bedroom property in Dartford. From start to finish, Ray was brilliant – proactive, professional, and always kept us updated.
What stood out most is how quickly he got things done. We went from first contact to getting the keys in just about 2 weeks, which is impressive for a rental. He truly went the extra mile to make it happen.
Ray is a top bloke who clearly cares about his clients and knows how to get results. If you’re looking for a lettings agent in the Dartford area, look no further – use Ray at Livermores. Absolute legend!
Thank you again, Ray! Highly recommended.
15 April 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Christopher,
Thank you so much for such a brilliant review, we are so grateful.
Ray works very hard to get the clients wishes fulfilled, supported with a really great team behind him supporting the whole process.
We are thrilled that you found the service so good, we are always trying to improve our internal processes for the benefit of our customers and your words are a validation of the efforts of everyone involved, particularly Ray.
Ray was over the moon with your comments and we know that he was more than happy to go the extra mile to get you moved in quickly.
Thank you for using Livermores and we sincerely hope that you will be very happy in your new home.
Kindest regards,
Andrew Ming
Director
Service and Staff
Great service and friendly staff. The representative, Ray Shukla, was extremely helpful and supported me throughout the entire process, which was smooth and efficient. The agent who conducted the viewing was also fantastic. Thank you, Livermores, for helping me find my new home.
16 April 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Michael,
Thank you very much for your kind comments.
As a team, we work together to ensure our customers journey is dealt with seamlessly coupled with enthusiasm and support.
We try very hard to find suitable properties for our customers and are always delighted when that happens.
We are so pleased that you have found your new home through Livermores and we wish you every happiness there.
Kindest regards
Andrew Ming
Director
Great service from the team
Great service from the team. Friendly and supportive from the 1st call and visit with Ben and Ray has supported and guided through the whole lettings process. Much appreciated.
25 April 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Antony,
Thank you very much for your five star review for Ray and Ben.
Finding suitable tenants for a landlord in a timely manner is something we take very seriously and we are delighted every time it happens.
Renting a property can be a daunting experience and hope that by entrusting Livermores with that responsibility, you will see the benefit from the service we offer.
Thank you once again for your very kind review.
Kindest regards
Andrew Ming
Director
Livermoores Dartford
I recently worked with Livermoores Dartford for purchasing my first house, and I couldn’t be happier with the experience. From start to finish, they were professional and incredibly supportive throughout what could have been a very stressful process.
Taye has been absolutely brilliant throughout this process and had shown us a few properties before choosing the one. Halina showed us round our now home and again, was brilliant and so helpful and friendly. Their communication was excellent—they kept me informed at every stage and were always quick to respond whenever I needed advice or reassurance.
I would highly recommend them to anyone looking to buy a home, especially first-time buyers. I’m incredibly grateful for all their help in making this such a positive and memorable experience.
2 April 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Molly,
Thank you very much for sharing your recent positive experience buying your first property through Livermores. Both Taye and Halina will be thrilled to receive such excellent feedback.
We are aware of how being a first time buyer can be very daunting and stressful when you first start to view properties. We always endeavour to ensure that stress is minimised through communication and support at every stage.
You have bought a lovely house in a great location and we wish you every happiness in your new home.
Thank you once again for sharing your positive experience, it means a lot to us.
Kindest regards,
Mark Higgins
Branch Manager
New to renting
Having never rented out my property before I was unsure of what to expect.
I chose Livermores for their reputation with management of properties and Ray Shukla was very helpful, knowledgeable and responsive.
1 May 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Donna,
Thank you for sharing your recent experience with your five star review. We are extremely grateful to receive such positive feedback about Ray and the service you have received.
Renting a property is full of uncertainties for many landlords, so you are not alone in that respect. We recognise and appreciate those concerns and that is why by using our complete management service, we will hopefully take away that worry and burden from you.
Thank you for trusting Livermores to rent your property and hope we enjoy a long and successful partnership with you for many years to come.
Kindest regards
Andrew Ming
Director
Livermores
They are quite responsive and attentive. They followed a proper vetting process that ensured our tenancy application went smoothly.
The Senior Lettings manager, Ray Shukla was particularly helpful in ensuring a seamless process.
13 March 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Chukwuma,
Thank you for sharing your experience with Livermores.
It is so important to follow the correct vetting process because it protects all parties in the transaction and we are grateful that you appreciate that part of a tenancy application.
When a tenancy application is started we believe that good and open communication is the key to a successful let and Ray was very appreciative of your participation in that process.
We hope that you are very happy and settled in your new home.
Thank you once again for your very kind comments about Ray and the service you received.
Kindest regards
Andrew Ming
Director
I had a very easy process renting a…
I had a very easy process renting a flat through Livermore’s Estate Agents. Ray Shukla and the team were amazing, attentive and very easy to talk to. Ray is very quick at responding to my queries and made the process of renting stress free!
31 March 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Sameera,
Thank you so much for your review regarding your recent experience with Ray and the team at Livermores.
Being described as 'amazing, attentive and easy to talk to' is very rewarding and much appreciated.
Ray and the team spend many long hours doing many thankless tasks behind the scenes, so when those efforts equate to achieving an positive outcome such as yours, it makes that effort all worthwhile.
Thank you once again for your comments, they really make a difference to what we do and how we do it.
Kindest regards,
Andrew Ming
Director
Finding a tenant for my house
I had an excellent experience with Livermores Estate Agents, and I especially want to highlight the outstanding service provided by Ray Shukla.
From start to finish, Ray was professional, knowledgeable, and genuinely committed to helping the process run smoothly. He was always responsive, kept me well-informed at every stage, and went above and beyond to ensure everything stayed on track. What really stood out was his attention to detail and his willingness to take the time to explain things clearly, which made a potentially stressful process feel much more manageable.
2 February 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Francis,
We would like to thank you very much for posting such a glowing review about our company and particularly Ray.
Receiving such feedback helps us form customer service strategies so that we can consistently improve our offering.
In particular, we have noted your comment 'went above and beyond to ensure everything stayed on track'. As an independent agent competing against many household names, we are extremely proud that in this instance our service reached a level above your expectation.
We hope we can consistently offer that level of service to you for many years to come.
Thank you once again for such a wonderful review.
Kindest regards,
Andrew Ming
Director
I've had a good experience with…
I've had a good experience with Livermores Estate Agency. I'm their client. They're reliable, they do a great job, and Senior Lettings Manager Ray Shukla, in particular, is very helpful and accommodating. I recommend them to everyone.
10 February 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Marek,
Thank you taking the time to post your comments about your recent experience with Livermores.
We take great pride in what we do and when we do it well, it is very satisfying when a client makes a point of appreciating that service.
Being a client of ours ensures that we will do all we can to ensure that the level of service we provide always remain at the highest level possible.
Ray was very pleased to read your review about his service.
We are particularly pleased to see that you would 'recommend us to everyone', so thank you once again for such kind comments.
Kindest regards,
Andrew Ming
Director
My recent move to the new home was…
My recent move to the new home was smooth and well-managed. Ray Shukla was very helpful throughout the entire process—always responsive, supportive, and ensured everything was handled efficiently. His assistance made the move much less stressful. Overall, a very positive experience.
28 March 2026
Unprompted review
Reply from Livermores The Estate Agents
Hello Raja,
Thank you for your five star review, it was so pleasing to read.
Ray and his team always strive to achieve the right result for the client and we are so pleased that this was the case with yourself.
Your comments regarding being 'always responsive and supportive' are very welcome and Ray was so pleased that his efforts were appreciated.
We hope that we can be of assistance to you again in the future and hope that you are very happy in your new home.
Kindest regards,
Andrew Ming
Director
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.