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Litecraft Reviews 

7,414
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 409 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often highlighting their beauty and robust construction. Many appreciate the swift and efficient delivery service, with items frequently arriving quickly and well-packaged. Reviewers also note the excellent value for money, finding competitive pricing for good quality items. However, some customers experienced delivery issues, including damaged or delayed items, and occasional lack of communication. A few also encountered faulty or poorly designed products, or found descriptions unclear, with some mentioning problems with advertised discounts or unexpected overcharges.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and prompt delivery... See more

Quality

Clients share positive opinions on quality, with many reviewers impressed by the good quality of light... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and straightforward, from... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and competitive pricing, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... See more

Company replied

Rated 5 out of 5 stars

Solar Power Light – ⭐⭐⭐⭐⭐ Excellent quality solar light. It was easy to install, charges well even on cloudy days, and gives a bright, warm light at night. It has really improved the look and saf... See more

Company replied

Rated 5 out of 5 stars

Customer service on the phoneline were helpful. Ceiling light delivered within a few days. Item as described, but it could have been packed a bit more securely.

Company replied

Rated 5 out of 5 stars

Fast delivery, full expected a flatpack product but arrived in well- cushioned, sturdy box with only the tail needed fixing in place and ears tweaked. Strong warm light and decent length of cord. Exce... See more

Company replied


Company details

  1. Lighting Store
  2. Decoration and Interior Design Store
  3. Lamp Shade Supplier
  4. Light Bulb Supplier

About Litecraft

Written by the company

At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!

When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.

Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.

Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights

Litecraft Group Ltd Details

Written by the company

Our customer service staff are on hand 7 days a week to help with any of your queries.

Fast and Free UK Delivery on all Lighting!

Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,414)

376 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Totally love the floor lamp I bought to…

Totally love the floor lamp I bought to match my ceiling light ! Great price, quick delivery ! Happy customer !

13 January 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Excellent Outdoor Lights

Ordering from the Litecraft website was very easy, the items were delivered next day and are of good quality at a competitive price compared to other websites. Would definitely recommend Litecraft to friends and family.

11 January 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Good purchase and great website for choice and user-friendliness

So simple to navigate the site and place our order.
The payment options were good too and made checking out, swift.
Good products and swift delivery, with notifications provided by Royal Mail.

17 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Excellent service

Value for money, order was delivery free and delivered in two days.

16 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 4 out of 5 stars

Would have given 5 stars but wrong…

Would have given 5 stars but wrong lights were sent.
Issue was resolved quickly

10 January 2026
Litecraft logo

Reply from Litecraft

Good evening and thank you for your honest feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Speedy service

Excellent fast service goods delivered in a couple of days can't ask for more than that. Will definitely use litecraft again.

16 January 2026
Litecraft logo

Reply from Litecraft

Good evening and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Very first time buying from this shop…

Very first time buying from this shop everything was so easy delivery was very quick quality of the light was excellent would definitely recommend this company will buy from here again

15 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your lovely 5-star review. We are delighted to hear that you had a great shopping experience, and we look forward to seeing you again soon.

Kind Regards,
The Litecraft Team.

Rated 1 out of 5 stars

Still waiting

Nearly 2 weeks in and order still not received and my last 2 emails chasing it have not been replied too.

20 January 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your review. We apologise for any delays faced. To confirm, the order was picked and ready to dispatch on a 24-hour delivery service and was held back following your request to change the billing address. Unfortunately, due to security reasons, we cannot amend addresses, and we were awaiting confirmation of how you would like to proceed with your order. We are sorry that your communication did not initiate the immediate dispatch of your order. I can confirm this item is leaving today on a 24-hour delivery service. If you require any further assistance, please do not hesitate to get in touch. Assuring you of our best attention at all times.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Order delivered quickly

Order delivered quickly, and the item is perfect!

4 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 4 out of 5 stars

Prompt delivery at a busy time of the…

Prompt delivery at a busy time of the year. Overall packaging good with individual items arriving as they had left the supplier. Products as described and appear to be well made - as for longevity time will tell as they are fitted on SW facing walls which are subject to winds borne over the sea in the west of Cornwall. The only negative was the screws provided for wall fitting which if your screwdriver bit cams out will leave you in a dilemma.

23 December 2025
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your positive feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Parcel delivered within time frame…

Parcel delivered within time frame given, lights are yet to be fitted so unsure of quantity at present.

4 January 2026
Litecraft logo

Reply from Litecraft

Good evening and thank you for your positive feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great price swift delivery

Great price swift delivery

11 January 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Goods top class and as described. Good communication too

4 January 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Good range of products

Good range of products. Speedy delivery. Would definitely order from this company again.

10 January 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

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