Linley & Simpson Reviews 

It was great,great customer service also.Lauren Turnbull was brilliant!

The work was completed to a very high standard. He was professional, polite, and respectful throughout the whole process. He worked neatly, paid attention to detail, and left everything clean and tidy when he finished. I’m very happy with the service and would definitely recommend him.

The work was carried out quickly and effectively.

From start to end we were kept notified of all updates, Lauren Turnbull was ace! Professional, efficient and really easy to talk to, while she was on holiday the rest of the team were fully briefed and knew exactly where things were at, in all an excellent experience with Lauren and Linley & Simpson in Sheffield. Thank you.

The whole team were brilliant at follow-up and keeping the client updated. Also always easy to contact and really first class service. Thanks Laura, Stuart and Cal..

Had a move in on 22nd and the agent Lauren was super friendly and helpful with our move in. Not just on the day but obviously getting us set for move in and will be in touch throughout.

Liam was professional, friendly, and very responsive throughout. He dealt with my request promptly, kept me informed, and made the process straightforward. I really appreciated his helpful attitude and excellent customer service.

Thanks to Daniel Darbyshire to organise the repair in my flat. Very quick service, I really appreciate.

Lauren Turnbull who dealt with our rental was an absolute star from start to finish. Lauren was patient and professional and dealt with our every enquiry,.
Only sorry we didn't get to thank her in person as she was on leave the day we collected our keys.

I recently had an issue with my mattress being in poor shape, and I cannot thank Paula Dunham enough for her help. She went to great lengths to follow up on my behalf and ensure the replacement process was handled efficiently.

It is rare to find someone so attentive and proactive—she was truly on top of everything from start to finish. Beyond just this specific issue, I’ve always found the team to be professional and helpful, but Paula’s dedication to getting this resolved made all the difference.

Highly recommended—thank you,

Kirk was super friendly when showing us round our flat and whenever we have rang the agents with any enquiries Lauren has been super friendly and helpful providing us with the necessary details

Emily does a fantastic job managing my property. She's reliable, proactive, and always keeps me informed. I highly recommend her services.

My experience with the staff Amber Billbrough was great. I recently had an urgent repair issue and she helped facilitate a quick resolution.

Emily and Natalie have managed my rental property for several years and have always been great to work with. They’re friendly, professional, and always quick to help whenever anything comes up. Communication is excellent, and I know I can rely on them to keep things running smoothly. I’d happily recommend Emily and Natalie to anyone looking for helpful and dependable letting agents.

the worst estate agents ever dealt with! Never get a response when works needed doing in the house. Boiler broke early december reported as usual was told to wrap our 3 month old up to sleep as the boiler could take 2 weeks to fix cooker which was part of the house then broke again in december was told to eat sandwiches while they tried to deal with the landlord was without a cooker/oven for over a month. Black mould in our sons room which was never dealt with as we was told it would be. Tiles above the bath then because loose was told it would be fixed they came to measure and never showed up when followed up with estate agents we kept getting told they were trying to work out dates and they would let them selves in whenever to fix the issue which we then told them absolutely no one was to enter without us being there as we had a dog and then it became our issue and was never fixed. We had kitchen tiles loose and falling doors falling off constantly cracks in the walls bowing ceiling etc and noting was ever done. We was made to feel ridiculous for reporting these things which were half of what we could have reported and left us in a home with a baby which was very clearly unsafe.

As a landlord with a number of properties I find the support and service that I receive from Linley and Simpson maintenance department second and none.
I would particularly like to thank Thomas for his help in a recent issue with a fridge freezer in one of my properties.

Robert

I moved into a property managed by L&S at the end of March 2026. Straight away I flagged issues to them, its now the end of June and nothing has happened despite continuous chasing. Some of these issues were cosmetic, fine - whatever. They clearly don't care about the property then. Others including mould in the bathroom (Awaab's Law) and the inability to open the upstairs windows in case of a fire are in clear contravention of health and safety laws in the UK. It's no wonder disasters like Grenfell are able to happen in the Uk with companies like this allowed to operate...

Thomas Ward resolved the issue quickly and smoothly.

Liam turned around a tenant reference letter for me in record time, and this has been a great help in support of my dealings with the local council.

Thanks Liam, you're a star - job well done!

Nicole Stanley has been very helpful and prompt in providing her services.