I ordered a set of pillows from L and H on Brads Deals....The pillows never came....after 3 nasty emails they finally told me that my order was lost in shipping....this never happens with AMAZON or WA... See more
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Customer service is EXCELLENT! I ordered a size for a blanket/comforter and it was too big. They got back to me right away and resolved the issue with no problem. I will certainly tell friends and fam... See more
I have now ordered a few sets from Linens and Hutch and they always exceed my expectations. Great selection, fantastic prices and the quick shipping is only the beginning. The items arrive beautifu... See more
Company replied
Decided to take a chance and order a quilt based on reviews. I was not disappointed. The quilt came in a matching bag which I intend to purchase polyfill and fill the bag making it a matching decorati... See more
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Company details
About Linens & Hutch
Written by the company
At Linens & Hutch, our mission is to provide you with the highest quality bedding products at unbeatable prices. We back our products with a 100% money-back guarantee. If you're not completely satisfied with your purchase, our dedicated customer support team is here to ensure your satisfaction.
Contact info
33765, Clearwater, United States
- support@linensandhutch.com
- www.linensandhutch.com
4.1
Great
535 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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My new go to place for linens
The products are well made and beautiful and come packaged REALLY nicely! Was so impressed with my first order of sheets and a comforter that I placed a second order because their sales promotions are exceptional too (70% off!!)!
11 February 2025
Reply from Linens & Hutch
Amazing to hear, thank you so much for your continued support! We're thrilled that you're able to take advantage of our great promotions :D
The color of the quilt was exactly what…
The color of the quilt was exactly what I wanted but I was very disappointed to see that it was made in China.
11 February 2025
Reply from Linens & Hutch
We're very sorry for any disappointment, if you'd like to start a return, please contact support@linensandhutch.com with your order info, and our CS team will be happy to assist you :)
Everything I’ve ordered from you guys…
Everything I’ve ordered from you guys have been wonderful! Easy to order and fast delivery!
11 February 2025
Reply from Linens & Hutch
Thanks so much Wendy, we really appreciate your kind words :)
Reply from Linens & Hutch
Amazing, thanks so much Jennifer!
They go flat the first night
They go flat the first night. I woke up with bad neck pain
11 February 2025
Reply from Linens & Hutch
We're so sorry to hear that your order isn't working out for you! We do understand that everyone has different needs when it comes to pillows. We'd like to make things right, please contact support@linensandhutch.com, and our CS team will be happy to assist you! :)
I received this beautiful bedspread…
I received this beautiful bedspread that is EXACTLY THE COLOR I NEEDED for our newly renovated bedroom.
IT IS PERFECT!!!
The quality is lovely, the color is beautiful (and perfectly matched the online photo)
I liked it so much that I bought a spare!
Also, the price was very reasonable for a king sized bed.
I love it and will NEVER hesitate to but anything from this company in the fire, great job!
11 February 2025
Reply from Linens & Hutch
You're making us blush, Michele! We're absolutely thrilled to hear that your products have met all of your expectations. We are truly elated to have you as part of the L&H family, and can't wait to see you again soon! ❤️
Great products
The products are so soft ! I love my new quilts - and the pillowcase set coordinates so nicely
11 February 2025
Reply from Linens & Hutch
Excellent to hear, thank you for sharing your experience Suzanne!
Beautiful and good quality
Beautiful and good quality! Perfect weight for our Florida house
11 February 2025
Reply from Linens & Hutch
Wonderful news, thank you so much Dorothy! :)
Texture is rough to the touch.
I did receive the sheets in a timely manner. I washed and dried them, threw out all packaging, and made my bed.
I expected them sheets to be soft and luxurious, instead, they're kind of rough, and very much like flannel.
13 February 2025
Reply from Linens & Hutch
We're very sorry to hear that your order isn't working out! We do understand that everyone has different needs when it comes to textures. Please contact support@linensandhutch.com, and our CS team will be happy to assist you further :)
The good and the bad
Items purchased seem to be good quality, but have only had them a few weeks. However, their customer service is missing in action. Sent an email about an issue and never received a response. I gave them a try but uncertain if I will buy from them again.
1 February 2025
Reply from Linens & Hutch
Hi Kevin, thank you for sharing your experience! Our records show no contacts to our CS team under your name, email, or order number. If you need assistance, please contact support@linensandhutch.com, and our CS team will be happy to assist you :)
Eucalyptus queen quilt
Great selection of products and styles. Love how soft this quilt is.
10 February 2025
Reply from Linens & Hutch
Thank you so much for your kind words, Karla!
Order will be returned!! Disgusted!
Sheets received not same brand..different shades of white. Not as described or pictured with finishing..never honor discount codes..
10 February 2025
Reply from Linens & Hutch
Hi Lorraine, we're really sorry for the disappointment! Our records show that you were attempting to use code BOGOSHEETS on two microfiber sheet sets, and unfortunately that product line was not listed as included in said promotion. This promo only applies to our bamboo, linen blend, and 100% cotton sheet sets. We hope this helps! :)
These sheets aren’t cooling at all
These sheets aren’t cooling at all. And the top sheet isn’t widen enough to tuck into sides of bed. Wouldn’t recommend.
Update:
I got an email reply to my review and the company offered me an apology and also went ahead a gave me a full refund for the cost of the sheets without me even asking. So I will give their customer service 5 stars. I was not expecting that!
10 February 2025
Reply from Linens & Hutch
We're very sorry to hear that your sheets aren't working out for you! We pride ourselves on having the best customer service around, please send an email to support@linensandhutch.com for further assistance! :)
Everything I have ordered red from your…
Everything I have ordered from your company has been soft and made with excellent quality of material. I’m always satisfied with my purchase. The throw matches my comforter perfect.
10 February 2025
Reply from Linens & Hutch
We are truly so happy to hear that you're loving what you've purchased so far! We appreciate your continued support, Patricia!
Reply from Linens & Hutch
Amazing to hear, thank you so much Kristy!
The item arrived wet
The item arrived wet. The package was closed but the quilt was wet
I have not taken it from the wrapping. I hope it is not ruined.
11 February 2025
Reply from Linens & Hutch
We're so sorry to hear that the carrier damaged your order during the shipping process! In the event that the product is in need of replacement, please contact support@linensandhutch.com with your order info, and our CS team will be happy to assist you! :)
Product was as described and came in a…
Product was as described and came in a timely manner
11 February 2025
Reply from Linens & Hutch
Wonderful to hear, thank you Pam!
Love!
I purchased 2 blankets and LOVED them. The sale price for the sheets could not be beat.
15 February 2025
Reply from Linens & Hutch
This is the kind of news we love coming in to on a Monday morning! Thank you so much for your kind words and for sharing your experience Bryan, we're thrilled to have you as part of the L&H family!
Quilt was not the color it supposed to…
Quilt was not the color it supposed to be. Looks gray not blue. Very disappointing
11 February 2025
Reply from Linens & Hutch
We're so sorry for any disappointment! Dusk blue is definitely a blue with gray undertones to it. If you'd like to start a return, please contact support@linensandhutch.com, and our CS team will be happy to assist you!
Reply from Linens & Hutch
Great news, thanks Edward!
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