Returning customer. Line Cupboard always sells very excellent products. their customer service is the best and as such I only buy our bedding from this company. Which is rare for a shop let alone an o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent customer service from Selena over two or three weeks. Items ordered sequentially and all received in the time frame quoted. King-size pillows and liners - great. Fitted sheets and pillow... See more
Company replied
We went from a super king size bed to two super king size SINGLES for medical reasons but I never realised how difficult it would be to get the bedding for them! Linen Cupboard has come to the rescu... See more
Company replied
Got good quality bedding and new pillows. I'm disabled and spend most of my time lying down on my bed. I've been using 3ft poster pillows + square king-size pillows for months and had little sleep. No... See more
Company replied
Company details
Written by the company
At The Linen Cupboard, we are dedicated to providing luxurious bed linen crafted with the finest materials and exceptional attention to detail. Our extensive range includes 100% pure linen bedding, Supima cotton sheets, and eucalyptus bed linen, all sourced from the best producers in Europe. We take pride in our eco-friendly practices, using organic cotton and sustainable materials to ensure a premium sleeping experience without compromising on environmental responsibility. Our pillows, duvets, and mattress toppers are handmade in the UK, featuring high-quality fillings, 100% cotton casings, and meticulous stitching for comfort and durability. With products designed to provide superior softness and breathability, we aim to enhance your sleep quality with each purchase. We believe in transparency and ethical sourcing, ensuring every product meets our high standards of quality and sustainability. Join our community of satisfied customers and experience the difference that premium, ethically-made bedding can make. Visit us at The Linen Cupboard to explore our collection and transform your bedroom into a haven of comfort and style.
The Linen Cupboard Customer Promise
Written by the company
- At The Linen Cupboard, we are dedicated to bringing you the finest, ethically sourced bed linen that transforms your sleep experience. Here’s our promise to you:
- At The Linen Cupboard, we commit to delivering the finest, ethically sourced bed linen. Our products are crafted from premium materials like pure linen, Supima cotton, and eucalyptus fibers, ensuring unmatched comfort and durability. We proudly handcraft all pillows, duvets, and mattress toppers in the UK, guaranteeing superior quality and craftsmanship. We prioritize ethical sourcing and sustainable practices, partnering with trusted European producers. Our focus is on providing exceptional comfort through breathable, temperature-regulating fabrics. Customer satisfaction is our top priority. Enjoy a seamless shopping experience with fast shipping and responsive customer service. Thank you for choosing The Linen Cupboard for your luxury bedding needs.
Contact info
Liley Lane, Upper Hopton, WF148EE, Mirfield, United Kingdom
- 01484716282
- mail@linencupboard.co.uk
- www.linencupboard.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was prompt and well-executed but The Pillows Were The Superstar!
Delivery was prompt and well-executed.
But let's talk about the product, I purchased The "British 5* Hotel Supply Pillows - Kingsize | Super King PILLOW PAIR" and let me tell you these things were a total game changer! I have come to really dislike feather pillows over the years, on account of the feathers gradually becoming tiny face knives that come out of the pillowcases.
So these featherless pillows are so nice, not to mention insanely comfy, I have never slept better, Thank You Linen Cupboard.
Highly Recommend.
15 July 2026
Unprompted review
Reply from Linen Cupboard
Hi Thomas, The 5 Star Hotel Supply Pillows are our best selling range and rarely disappoint. It is great to hear these have improved your sleep and are insanely comfortable. Thank you for providing such a helpful excellent review. Enjoy!
Kind regards, Selena.
Looking for bigger sized pillow case…
Looking for bigger sized pillow case and for them with cool material which I did find maybe only criticism is a bit expensive but I still bought them
28 May 2026
Reply from Linen Cupboard
Hi Kim, High performing and good quality bedlinen does cost unfortunately. We believe as long as it works and you are comfortably cooler at night then it is so worth it. Cost per sleep! Thank you taking the time to provide a helpful 5 star review.
Kind regards, Selena.
Top quality…
I have now been using this company since July 2018 when I bought long single fitted sheets for our new bed. I have returned to them consistently as their products are well made and top quality I have recently bought a Coolmax mattress topper for my bed as I found the recent hot nights have left me extremely uncomfortable. I have found it brilliant at keeping me coll and comfortable so many thanks to The Linen Cupboard.
30 July 2026
Unprompted review
Reply from Linen Cupboard
Hi Jennie, It is great to hear directly from a tried and tested customer that our Cool Nights Mattress Topper effectively works. Thank you for sharing and honest 5 star review and we hope you continue to enjoy more comfortable luxurious nights sleep.
Kind regards, Selena.
Quality of goods are second to one
Quality of goods are second to one. Always guaranteed good quality and quick delivery. I would recommend Linen cupboard to anyone. First class
1 June 2026
Reply from Linen Cupboard
Hi Sandra, Thank you for your loyal custom over the last 11 years! It is great to hear you love the quality of our products and speedy delivery service. We appreciate your first class review and recommendation.
Kind regards, Selena.
Lovely quality products
Lovely, quality, products, easy to order and super fast delivery. Would definitely recommend and use again. 🥰
29 July 2026
Unprompted review
Reply from Linen Cupboard
Hi Nikki, We are delighted you have found us! Thank you for such positive comments and recommendation.
Kind regards, Selena.
Top quality bedding
Just ordered a spare summer cotton bottom sheet. I've been a customer for many many years at my last 2 homes and every product I've brought over the years has been of outstanding quality. It's great too that there are regular special offers available and that you can pay monthly too, spreading the cost. Highly recommend this company! Any items ordered are usually delivered in 1 to 2 days, which is impressive.
27 July 2026
Unprompted review
Reply from Linen Cupboard
Hi there, Thank you for an outstanding review and your loyal custom for many years. It is fantastic to hear you love the quality of our products and speedy delivery service. We really appreciate your high recommendation and helpful comments.
Kind regards, Selena.
Really good experience all round
Really good experience all round. High quality products delivered on time.
26 May 2026
Reply from Linen Cupboard
Hi Christian, Thank you for a lovely 5 star review. I can see you have ordered a nice variety of products recently. We hope you continue to enjoy them.
Kind regards, Selena.
Fantastic service
Unfortunately, we had a problem with the delivery company but Selina quickly sorted it and sent out a replacement. The sheets are perfect exactly what we wanted.
30 July 2026
Unprompted review
Reply from Linen Cupboard
Hi Pamela, Thank you for a fantastic 5 star review. I am pleased we have been able to swiftly correct a delivery issue for you and this is why we are here, to provide a good service for our lovely customers.
Kind regards, Selena.
Duvet heaven
I have bought two duvet's from Linen Cupboard now and love them both. I have the partner duvet which is just awesome for the colder months, it did take a while to get to me but good communication throughout and worth the wait! I then bought the cotton duvet for summer but wasn't for me - not fluffy enough, returned it with no problems and bought the wool duvet which is truly a blessing, still has the fluff of a duvet but doesn't overheat at all! Lovely company and products locally made to a beautiful standard.
26 May 2026
Reply from Linen Cupboard
Hi Eman, We do offer free returns for unsuitable unused items so it is great to hear you have found the perfect Duvets for heavenly sleep! Thank you for sharing your 5 star experience shopping with us and we will be delighted to assist you again in the future.
Kind regards, Selena.
Quality products quick delivery
Quality products and quick delivery. This is not my first purchase and it won't be my last.
5 May 2026
Reply from Linen Cupboard
Hi GA, Thank you for your positive comments and 5 star review of our products. We look forward to assisting you again in the future.
Kind regards, Selena.
I recently bought linen bamboo sheet…
I recently bought linen bamboo sheet and pillow slips in the sale, wasn’t quite sure what to expect but I certainly was not disappointed.
The sheet is very deep and generous but does not move about in the bed.
Even though they are a bit expensive I think they are worth every penny.
The linen was beautifully packaged and delivered very quickly. Excellent service.❤️
28 July 2026
Unprompted review
Reply from Linen Cupboard
Hi Morag, The New Linen Bamboo range is a beautiful one! This range is really effective at keeping you comfortable and cool at night. They have a laid back contemporary luxury look too. We are pleased to hear you feel you have received excellent value for the price point. Thank you for sharing a most helpful review.
Kind regards, Selena.
Eucalyptus Silk Fitted Sheet
Eucalyptus Silk Fitted Sheet
Beautiful quality silk deep fitted sheet , smooth sheer luxury and comfort . Delivery was extremely quick , a quick wash and dried , then on the bed . Good buy very pleased .
28 July 2026
Unprompted review
Reply from Linen Cupboard
Hi Linda, It is always advisable to wash sheets prior to first use to feel the sheet performing as it should. No loose fibres and no bobbling going forwards. It is great to hear the sheet feels lustrous and you are very happy with it. Thank you for sharing your experience.
Kind regards, Selena.
Quality and service impeccable . .
I have recently bought two different types of pillowcases from this company and are extremely pleased with them . .
One pair was 600tc and made from supina cotton
and it literally feels like silk . .
The second pair was 1000tc and was in a sateen finish
and from the very start had a wonderful velvety finish .
Before I purchased them I had one or two questions regarding what might be most suitable for my personal
needs and I got in touch with them very easily . .
They were nothing short of brilliant in their help and advice . . .
I will definitely be making more purchases soon . .
Michael . . .
28 July 2026
Unprompted review
Reply from Linen Cupboard
Hi Michael, You have chosen two of our top favourite feeling ranges. The Californian grown Supima Cotton 600 Thread Count does feel so silky smooth due to the longer staple yarns and Sateen weave. I also agree the Egyptian Cotton 1000 Thread Count has a velvety almost buttery feel too again from the way it is woven and the high threads per square inch. We really appreciate your comments regarding our service and advice and look forward to assisting you again in the future if you are able to get out of bed!
Kind regards, Selena.
Service was 5 stars, product not so much.
The service off two lovely ladies was 5 starts without question. They made ordering and the process seamless and based off that, I would definitely return. In terms of the product, It isn't 5 stars. I ordered a mattress topper, and it thins out where your body makes contact, so becomes quite uncomfortable after 1 night's sleep. I'm not sure if it's just the standard of that product, or I need to purchase a more expensive one.
28 May 2026
Reply from Linen Cupboard
Hi Alan, Thank you for your review of the Cool Nights Mattress Topper. The filling is measured by weight prior to being blown inside the cassette pocket construction. Please do contact us directly if we can assist further with this unusual issue. Also a gentle shake from each of the corners may help distribute the filling somewhat after it has been packed up tightly for transportation. You can contact us on 01484 716282.
Kind regards, Selena.
Reply from Linen Cupboard
Hi Susan, Thank you for reviewing the ever popular Jersey Adjustable Bed Cotton Sheets. We are pleased you like the quality.
Kind regards, Selena.
The new sheets arrived so fast that I…
The new sheets arrived so fast that I have not yet had time to use them. They look and feel great so I am sure they will be as good as the last set I bought from the Linen Cupboard.
25 July 2026
Unprompted review
Reply from Linen Cupboard
Hi Robert, Stock items are sent automatically on a next day service with DPD. Thank you for choosing the Linen Cupboard again and for a 5 star rating.
Kind regards, Selena.
Good quality and size
Good quality and great size. Doesn’t scrunch up pillows. Pity all pillowcases don’t come in these sizes.
26 May 2026
Reply from Linen Cupboard
Hi Moira, Thank you for sharing your helpful review the Classic Cotton Percale Oversized Pillowcases. These are a great size so your Pillow can perform as it should as you say without being scrunched up inside.
Kind regards, Selena.
understanding sizes
Did not quite realise the depth of the fitted sheet but decided to accept the sheets.Other part of order was fine.
We did ring to discuss and nobody available to take the call and we left a ring back request which was followed up.That is always a sign of a good company.
18 July 2026
Unprompted review
Reply from Linen Cupboard
Hi Mr Sheldrick, Thank you for providing an honest review. We do specify the depth on each individual product page and we recommend 2-3"/8cm sufficient tuck under ideally. I am pleased to hear we have followed up your telephone call and this is why we are here, to answer any queries or help with orders. If you need any further assistance please do not hesitate to contact us.
Kind regards, Selena.
The mattress protector was a perfect…
The mattress protector was a perfect fit on my new 4ft bed.
21 May 2026
Reply from Linen Cupboard
Hi C Price, Thank you for reviewing the New SuperQuilt Mattress Protector. I trust the wide grippy elastic is holding it well in place and it is great to hear it fits perfectly.
Kind regards, Selena.
Reply from Linen Cupboard
Hi Louise, Thank you for a brilliant 5 star review of the Duck Feather & Down Duvets which are an excellent choice. We will look forward to serving you again in the future.
Kind regards, Selena.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.