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Linen Cupboard Reviews 1,361

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 592 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the fabric and overall craftsmanship. Many appreciate the efficient delivery service and the ease of ordering, often noting that items arrive quickly and as described. The customer service is also frequently commended for being helpful and responsive. However, some people were dissatisfied with specific product issues, such as pillow filling being too sparse or certain items not meeting expectations for quality or fit after washing. There were also occasional mentions of incorrect items being sent or issues with delivery charges.

What people talk about most

Product

Clients share positive opinions on product quality and variety. Many reviewers praise the high quality of... See more

Quality

Users describe positive interactions with quality. Many customers are impressed with the feel and high... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process very easy and... See more

Service

People report positive experiences with service. Customers consistently praise the fast, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These Easy Care Percale fitted sheets washed really well and after being tumble dried were great and true to description didn’t need ironing The fabric is lovely.and I was so pleased to discover tha... See more

Company replied

Rated 5 out of 5 stars

Top class linen, very helpful, the products are very well made, the mattress protector covers have zips not buttons which makes life easier for me as my hands do not work properly anymore. A smal... See more

Company replied

Rated 5 out of 5 stars

Love the Linen Cupboard's cotton duvet covers and pillows but wish they would make a fitted sheet in a shallower depth. Even the "budget" product quality is excellent and customer service where you c... See more

Company replied

Rated 5 out of 5 stars

I bought 2 superkingsize wool pillows from the Linen Cupboard. The service was super, fast delivery and lovely packaging with a really handy fabric cover to store them in. I used them for the first ti... See more

Company replied


Company details

  1. Bedding Store

Written by the company

At The Linen Cupboard, we are dedicated to providing luxurious bed linen crafted with the finest materials and exceptional attention to detail. Our extensive range includes 100% pure linen bedding, Supima cotton sheets, and eucalyptus bed linen, all sourced from the best producers in Europe. We take pride in our eco-friendly practices, using organic cotton and sustainable materials to ensure a premium sleeping experience without compromising on environmental responsibility. Our pillows, duvets, and mattress toppers are handmade in the UK, featuring high-quality fillings, 100% cotton casings, and meticulous stitching for comfort and durability. With products designed to provide superior softness and breathability, we aim to enhance your sleep quality with each purchase. We believe in transparency and ethical sourcing, ensuring every product meets our high standards of quality and sustainability. Join our community of satisfied customers and experience the difference that premium, ethically-made bedding can make. Visit us at The Linen Cupboard to explore our collection and transform your bedroom into a haven of comfort and style.

The Linen Cupboard Customer Promise

Written by the company

At The Linen Cupboard, we are dedicated to bringing you the finest, ethically sourced bed linen that transforms your sleep experience. Here’s our promise to you:
At The Linen Cupboard, we commit to delivering the finest, ethically sourced bed linen. Our products are crafted from premium materials like pure linen, Supima cotton, and eucalyptus fibers, ensuring unmatched comfort and durability. We proudly handcraft all pillows, duvets, and mattress toppers in the UK, guaranteeing superior quality and craftsmanship. We prioritize ethical sourcing and sustainable practices, partnering with trusted European producers. Our focus is on providing exceptional comfort through breathable, temperature-regulating fabrics. Customer satisfaction is our top priority. Enjoy a seamless shopping experience with fast shipping and responsive customer service. Thank you for choosing The Linen Cupboard for your luxury bedding needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent quality.

The quality of the sheet, pillows, cases and protectors are excellent.I have washed the sheet several times and it has not balled or bobbled. Very comfortable items that enhance bedtime.

14 May 2026
Unprompted review
Rated 5 out of 5 stars
Linen Cupboard logo

Reply from Linen Cupboard

Hi Helen, Thank you for your 5* review of our Keep Me Cool Nights range and Mattress Protectors. We are here and happy to assist you again in the future.
Kind regards, Selena.

Rated 5 out of 5 stars

Great range and good service

We were having great difficulty finding a small double duvet cover until we came across The Linen Cupboard. They had an extensive range of quality linen and found what we wanted. Ordering was easy communication was excellent and delivery prompt. Happy to recommend this company.

13 March 2026
Linen Cupboard logo

Reply from Linen Cupboard

Hi Allan, Small Double Duvets are very difficult to find so this is why we created and stock our own size with Duvet Covers to match. We are pleased you love our extensive range and quality and thank you for your recommendation as a happy customer.
Kind regards, Selena.

Rated 5 out of 5 stars

I was extremely pleased with my…

I was extremely pleased with my coverless duvet and have slept very well. It’s comfortable and not too heavy.

9 May 2026
Unprompted review
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Reply from Linen Cupboard

Hi there, Thank you for your lovely feedback. We are very pleased to hear you are sleeping well and the comfort and weight is just right. Sleep well and thank you for choosing the Linen Cupboard!
Kind regards, Selena.

Rated 5 out of 5 stars

Ordered king size duvet in cover…

Ordered king size duvet in cover delivery was fine. I have used it for nearly a week and am impressed with the feel and quality of the product, you have to be trying hard to get this quality. I was worried it might not be warm enough but it again has met my expectations, so far I give 5stars because I cannot find anything adverse to comment on. Well done Linen Cupboard

5 May 2026
Unprompted review
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Reply from Linen Cupboard

Hi John, Thank you for sharing your experience. We are delighted to hear that your king size Duvet Cover has impressed you with its quality, feel and warmth. It is great to know it has fully met your expectations. We very much appreciate your 5 * rating and kind words about the Linen Cupboard.
Best regards, Selena.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, speedy delivery and lovely comfortable high quality sheets. What’s not to like??!!

9 May 2026
Unprompted review
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Reply from Linen Cupboard

Hi Susan, Thank you for the amazing review! Speedy delivery, great service and super comfy sheets sounds like a win all round! We are pleased you love them!
Kind regards, Selena.

Rated 5 out of 5 stars

Excellent quality product (mattress…

Excellent quality product (mattress topper). I didn’t think my Emma mattress could be bettered but this has made it even comfier. Superb customer service and delivered by DPD. So I had no worries about it not being delivered on time. I will always use The Linen Cupboard from now on for all my bedding needs. Sorry John Lewis and M&S but you are no longer required.

9 May 2026
Unprompted review
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Reply from Linen Cupboard

Hi Janie, Thank you for an excellent review! We are pleased the Topper has made an Emma Mattress even more comfortable for you and we are very honoured to become your new go to for all your bedlinen needs. We will be very happy to assist you again in the future. Enjoy!
Kind regards, Selena.

Rated 5 out of 5 stars

Linen Cupboard fulfilled my order…

Linen Cupboard fulfilled my order quickly and efficiently. The quality of the product is high. I will certainly use this company again.

2 March 2026
Linen Cupboard logo

Reply from Linen Cupboard

Hi Susan, Thank you for taking the time to review the Eucalyptus Silk range and the service you have received from us. We would love to assist you again in the future.
Kind regards, Selena.

Rated 5 out of 5 stars

Bespoke linen and fantastic customer service

We have an awkward size of bed: a small superking which fits perfectly in our space but for which it is a nightmare to find the right bed linen. Fortunately, Linen Cupboard caters for this, making bespoke sizes.
We ordered a mattress topper, a 400 thread count sheet and a mattress protector. Only one of these didn’t work out for us for various reasons. The mattress topper was super comfortable. When we asked to return the protector which was warmer than we expected, we were given an immediate, prompt refund.
Shout out to Selena in customer service, who has been super helpful and just plain nice.
Will definitely be using this company again- and again. Thank you Linen Cupboard, you’ve been impressive.

7 May 2026
Unprompted review
Linen Cupboard logo

Reply from Linen Cupboard

Hi Nargis, You are very welcome and thank you for taking the time to provide an honest and helpful review. We pride ourselves and enjoy very much providing good service. It is fantastic to hear you have real confidence in us and we look forward to assisting you in the future. Thank you again.
Kind regards, Selena.

Rated 5 out of 5 stars

Linen Cupboard for a wonderful night's sleep…

Linen Cupboard website was easy to find exactly what I wanted, with a choice of lengths for bedding in the sizes I needed. The delivery was fast and the quality was brilliant.
It's amazing that the quality of the bedding makes such a difference to a good night's sleep. Well done!! Linen Cupboard

3 May 2026
Unprompted review
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Reply from Linen Cupboard

Hi April, Thank you for a wonderful 5* review. We completely agree that amazing quality bedlinen makes such a difference to your sleep. We hope you continue to enjoy blissful slumbers!
Kind regards, Selena.

Rated 4 out of 5 stars

Good Company

I came across this company online whilst browsing for oversized pillowcases for my new pillows. Disappointed that you couldn't get Oxford style pillowcases in oversized. Did leave a message on their answerphone but nobody got back to me. I then realised I could have had custom made ones by them. The delivery service/time was excellent. Ordered on BH Monday and they arrived 2 days later. The undercases are fabulous and so cute with the zip fastening. The actual pillowcases were very thin for 400TC Egyptian cotton but I kept them anyway. The sizing is good and fit my Ayela foamo pillows perfectly. I would buy from them again.

30 April 2026
Unprompted review
Linen Cupboard logo

Reply from Linen Cupboard

Hi Cath, Thank you for sharing your experience of shopping with us and we are pleased you are happy with your purchase and would shop with us again in the future. We do call customers back when messages are left for us and we leave voicemails for customers should they not answer. We are currently reviewing offering Oxford edged Pillowcases in various sizes and we will update the website accordingly.
Kind regards, Selena.

Rated 5 out of 5 stars

Cover less Duvet

I have used this Company a few times and they are excellent. Appreciate being able to get a longer length in bedding. I am very happy with the duvets which are light but extremely warm. Quick delivery too.

1 May 2026
Unprompted review
Linen Cupboard logo

Reply from Linen Cupboard

Hi Mrs Milton, Thank you for choosing to support the Linen Cupboard which is much appreciated as an independent family owned business. We are pleased you have discovered us for those niche and hard to find sizes and you are a happy customer.
Kind regards, Selena.

Rated 5 out of 5 stars

If only more companies were like the…

If only more companies were like the Linen Cupboard. Just had my third delivery without fault and I will definitely be using them again. Great service, great products with speedy delivery … couldn’t be better. Thank you.

3 May 2026
Unprompted review
Linen Cupboard logo

Reply from Linen Cupboard

Hi K MC, What more could we ask for in a review! We are delighted to hear your comments. Thank you for taking the time to share your thoughts and we would love to assist you again in the future.
Kind regards, Selena.

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