Very friendly customer service that helped me when I had tracking info questions. Item arrived in reasonable time in good condition. Thanks again!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
3 to 5 working day fast delivery paid for. Delivered 22 working days later.. unacceptable. They take no responsibility for the fradulent delivery claims. Won't even engage in dialogue for ridiculous... See more
My item was delivered at the end of the 10 days timeframe which they said it would be delivered. At the 8th day, I inquired about the exact delivery date. Liang was curteous and said it should be deli... See more
I ordered four 8-cell (9.6v) 1800 mAh NMh battery packs. They are useless. They get hot at only 200mAh charge, false-peaking continually. After coaxing 1800 mA into them, the best they can deliver aft... See more
Company replied
Company details
Written by the company
Professional Outdoor & LED Products
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not order anything from them
I bought bike light with speedometer on 28/12/2022 from them. It’s 04/02/2023 which is more than a month and never arrived. They keep telling me it’s on its way. Please please avoid this seller. I’ve to open a claim through PayPal. Luckily I paid through PayPal. Strongly don’t recommend.

Reply from Lightmalls
A good price and product
A good price and product. Delivery was pretty fast with excellent tracking too. Would deffo use again. Many thanks
Ordered my item Dec 2 and as of Jan 4…
Ordered my item Dec 2 and as of Jan 4 it hadn’t shown up. I contacted the company and they told me that I would have some information within 2-4 days and to not worry. It’s now Jan 16th and I haven’t heard a thing from them.

Reply from Lightmalls
Coming from China
Coming from China, I was a little nervous at first. Turns out, the items arrived within a very reasonable time and the price was excellent. The tracking of the items was a very nice thing to have. My items arrived before Christmas and everything was perfect. I will definitely use Lightmalls again. Thank you!
1500-Lumen XM-L USB LED Bike Light Torch
Order with lightmalls was for a front bike light, not the lightest, but really well made, and a very good price, and great light output.
Had difficulty in Australia Post…
Had difficulty in Australia Post delivering the item but Lightmalls offered a refund or reissue of order which I asked for the item to be redelivered. Item was received quickly & very pleased with product.
Very impressed with their customer service
Quick delivery from China
Quick delivery from China, excellent torch as described!
Very special thanx
Very special thanx
The product is perfect 8,5 days shipping from china to germany 👍
And the dialog was brilliant.
It wasn’t my last item there
Wonderful
I bought a nitecore hc 65 v2
The Headlamp is excellent and at…
The Headlamp is excellent and at Lightmalls.com it was MUCH cheaper than elsewhere.
Delivery and service were superb.
Good battery soild flashlight has…
Good battery soild flashlight has weight to it no plastic then the headband after ajustment holds firm getting close to end of battery life you will start to fade out or close only to turn it back on and get that extra one in your pocket
excellent battery received well…
excellent battery received well packaged and corresponds well to the object ordered.
I recommend this seller for the price and quality ratio!
For the best delivery your plan, count 3 to 4 weeks.
Thanks again
Good product
Good product
Very helpfull when asking questions
Product was as described and arrived on time
Easy Transaction
Easy Transaction, just needed the Dive torch and nothing else, already had the Extras from my other Xtar D26. Arrived within the time Allocated for delivery Date.
Tail light for MTB
Product perform very well and effectively provide the secure light required on the road.
I experienced a great professionality…
I experienced a great professionality and timeliness in solving problems by their service center
Do not order from this business
Do not order from this business. They are shady, untrustworthy and will absolutely rip you off the first chance they get

Reply from Lightmalls
You shouldn't purchase anything from…
You shouldn't purchase anything from this company. They lie about shipping time and they're overseas from the US so shipping already takes a couple weeks longer.
Took them 2 weeks to actually ship my order that was in stock so my order still hasn't arrived and I needed it tomorrow.
Order just said processing for 2 weeks. They only shipped when I threatened to file a claim with PayPal.
There's lots of American companies that offer the same products and fast shipping.
I didn't realize they were overseas until after I made the order.
Amazon and Ebay has the same stuff.

Reply from Lightmalls
Faulty item was replaced.
Purchased headlight. On/off button was faulty after a day of use. Provided video proof. Seller sent new headlight and didn't ask for return of faulty item.
Charged me for a light that was only in my cart and didn’t go to checkout.
I had a light in my shopping cart, but I found it at a better price so I didn’t complete the checkout. However when I checked my bank account I noticed a charge for the price they were charging. I have now filed a dispute claim with my bank. I tried emailing them but they didn’t offer any help.

Reply from Lightmalls
Fast shipping and Excellent Communnication
Fast shipping, excellent communication! The flashlight is amazing. Best one I've ever purchased. Lightmalls has the best price. Thanks!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






