This used to be a really good survey site, where I could at least attempt most surveys, and I was usually qualified. Their practices of good payouts and excellent customer service have been maintain... See more
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Review summary
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LifePoint's panel has changed. You can't log-in half the time and you do surveys and don't receive your life points. I think after I clear up 2 problems with them, I will stop doing their surveys. Ver... See more
Company replied
Been on life points a few years now definitely got worse and the customer service team are no help at all You complete a survey and sometimes you don’t get the points or get half way through and say... See more
Company replied
I can't complain as I've had a good experience with the site up to now. We are many and it's normal if something doesn't work perfectly(like the diary of my dishes). When I ask for rewards I get the... See more
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Company details
About LifePoints
Written by the company
Free paid surveys & rewards! LifePoints is an online surveys platform where you'll earn cash rewards and e-gift cards, just for giving your opinion! You'll earn rewards in PayPal cash or as e-gift cards from your favourite retailers by simply answering survey questions and sharing your feedback on services and products. You'll be helping to shape the future of the world’s biggest brands, for tomorrow and years to come - which is why we take your opinions seriously. Earning online with LifePoints is easy! Step 1: SIGN UP Join our community and discover how much we value your opinion. We’ve paid over $22 million (USD) in rewards to our members in the last year alone! Step 2: TAKE SURVEYS Complete surveys and get paid for sharing your feedback on products and brands we all know and love. Step 3: GET REWARDED Earn virtual points (LPs) that can be redeemed for PayPal cash, e-gift cards and much more. LifePoints is a community of over 5 million members from 44 countries around the world. Our community is home to like-minded consumers who share a passion for building a better world and experiencing the value of their opinions. Some of our members’ greatest contributions have led to the creation of airbags, cash reward cards, and baby safety car seats, to name a few! Start earning today! Sign up for free and we’ll give you 10 LifePoints to kick things off! Sign Up |
Contact info
United Kingdom
- www.lifepointspanel.com
Sign up now and start earning
3.2
Average
45K reviews
No recent history of asking for reviews
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lifepoints are scam run for your life…
lifepoints are scam run for your life they will wait till you get a good amount of points and block your account.
Do not register is a scam.
18 June 2026
Unprompted review
Reply from LifePoints
Hi!
We’re sorry to hear about your experience. We take accusations of fraud seriously, and we want to be clear that all account and reward decisions are made strictly in accordance with our Terms and Conditions. We do not block accounts to withhold surveys, points, or rewards. We understand this situation is frustrating, and we want to ensure you receive accurate information about your case. Please reach out to our Help Center and include the code “SITEREVIEW-TP” along with your account details, our team can review your account directly.
Looks like Lifepoints is having a purge…
Looks like Lifepoints is having a purge of longstanding contributors and confiscating balances. Happy to no longer be wasting my time though.
Despite the offer to "reach out", I doubt if that's from anyone who's ever tried to get a sensible response from Lifepoints' "Help centre".
12 June 2026
Unprompted review
Reply from LifePoints
Hello!
I can understand how upsetting it is to lose access to your account and the balance you worked hard to earn. Please know that any deactivation is based on our Terms and Conditions and is never meant to take away the time or effort you’ve invested. I don’t want you to feel left without answers. If you reach out to our Help Center, quoting “SITEREVIEW-TP”, and include your account details, our team can review your account in detail and help clarify what happened.
Reply from LifePoints
I’m very sorry to hear about your experience. Please reach out to our Help Center and include the code “SITEREVIEW-TP” so we can investigate the issue and work toward a resolution. We appreciate the opportunity to make things right.
Posted on here a week ago after 15…
Posted on here a week ago after 15 years with lifepoints they shut my account down with no explanation . I got this response from lifepoints on trustpilot.
Reply from LifePoints
A day ago
Hello Gary,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear how upsetting this situation has been for you, and we understand how disappointing it must feel to lose access to your account after investing your time and effort.
We genuinely appreciate your past participation and the opinions you have shared with us over time. If you reach out to us through our Help Center, quoting “SITEREVIEW-TP”, our team can review your account again and help clarify what happened.
We wish you all the best moving forward.
When I did this I got an email back saying we've closed your account please don't contact us again in quite a threatening manner.
15 June 2026
Unprompted review
Reply from LifePoints
Hello Gary,
We’re sorry to hear that you remain dissatisfied with the outcome and that our previous communication left you feeling this way.
Following your feedback, we took another look at your account, including the support tickets you submitted, and carefully considered all relevant factors as part of our review process. Decisions of this nature are never taken lightly, and we understand the impact they can have, particularly for long-standing members.
We appreciate the time and effort you invested as a member over the years, and thank you for sharing your feedback with us.
We wish you all the best for the future.
Avoid like COVID
Avoid like COVID. Used for a few months although an incredibly painful experience!!
I don't know why sites like this advertise as survey sites WHEN THEY NEVER HAVE ANY!!!!!!!
Then for no reason at all after emailing repeatedly I find out my account was suspended. No explanation, nothing!!??
They still owe me over 1000 points which they can quite simply choke on!!
Did me a favour and people do yourselves a favour and don't waste your precious time with this amateur rip off. Keep an eye out however as I suspect this rubbish LITTLE OUTFIT will at some point go out if business. Worthless experience 👍
15 June 2026
Unprompted review
Reply from LifePoints
Thank you for taking the time to share your concerns. We understand how upsetting and disappointing this experience has been for you, especially after investing time and effort in completing surveys.
Account-related actions are carried out in accordance with our Terms & Conditions. That said, we recognize how frustrating it can be when the outcome is not what you expected.
We’d really like to have a closer look at your situation. Please reach out to our Help Center, quoting “SITEREVIEW-TP”, and include your account details, so our team can review your case thoroughly and provide the clarity and support you deserve.
smooth and timely reward delivery…
smooth and timely reward delivery process
14 June 2026
Unprompted review
Reply from LifePoints
Hello Rohit,
We're so grateful for your positive feedback! We know how important timely rewards are, and we’re really happy to hear we met your expectations. Thank you for being such a valued part of the LifePoints community.
nice and easy to earn some perks good…
nice and easy to earn some perks good for the getting real questions which is relatable
14 June 2026
Unprompted review
Reply from LifePoints
Hello,
That’s great to hear! We work closely with our partners to provide surveys that are both meaningful and relevant.
We appreciate your time and are glad the experience feels worthwhile!
Changes is constant in life, tailor your dreams and visions adequately
My experience was extremely grateful
10 June 2026
Unprompted review
Reply from LifePoints
Hello Lexy,
We sincerely appreciate you taking the time to share your experience with us. It’s truly rewarding to know that our efforts are making a meaningful difference for members like you. Your continued trust and engagement inspire us to keep refining and enhancing the LifePoints experience every day.
So started fine in the first 2 weeks
So started fine in the first 2 weeks. Regular surveys and even managed a 5 pound PayPal payout... then they stopped sending surveys. I contacted them to let them know but no response. Then I tried to get my remaining point payout... and they cancelled my account. They said I did something wrong but everything was according to the rules. They stopped everything when I tried to payout. I asked for an explanation but they wouldn't give one. Fraudulent company with holding payouts and then cancelling you if you ask questions
12 June 2026
Unprompted review
Reply from LifePoints
Hello Carrie,
Thank you for taking the time to share your concerns. We understand how upsetting and disappointing this experience has been for you, especially after investing time and effort in completing surveys.
Account-related actions are carried out in accordance with our Terms & Conditions. That said, we recognize how frustrating it can be when the outcome is not what you expected.
We’d really like to take a closer look at your situation. Please reach out to our Help Center, quoting “SITEREVIEW-TP”, and include your account details so our team can review your case thoroughly and provide the clarity and support you deserve.
Fraud Alert! They Ban Loyal Users and Trap You Into Sharing PayPal Data
I joined LifePoints on December 11, 2025. As someone who genuinely enjoys taking surveys, I was a loyal and honest user. I successfully redeemed rewards multiple times in the past. However, this company has changed and sunk to a shameless level just to save money.
# The Bait: A Fake "We Miss You" Bonus Email:
- On 3 Jun 2026 After a short period of inactivity, LifePoints sent me an email with the subject line: *"50 LP bonus just for you. Get it before it's too late."* Inside the email, it said:
> "Start a survey in the next 7 days and we'll give you a bonus 312 LP just to show how much you mean to our community... whatever the outcome."
# The Trap: Instant Account Ban and Hidden Rewards:
- On June 7, 2026, I logged in. To my surprise, my dashboard was filled with 10 to 12 surveys—something that had never happened before, as I usually only saw 1 to 3 surveys at most. I tried a survey. After answering the standard screening questions, the survey suddenly terminated. Immediately, all other available surveys vanished from my dashboard. Even worse, the entire Gift Card rewards section disappeared. In its place, a glaring message appeared:
> *"Looks like you need to link a PayPal account..."*
My question to LifePoints is simple: If you aren't a fraud, why did you choose to ban me right when I was about to collect those promised 312 points? Why didn't you do it earlier? The answer is clear. They are banning long-term users just to avoid paying them.
# Beware of the PayPal Trap - Protecting Your Sensitive Data:
- I strongly urge every user: **Do NOT link your PayPal account under any circumstances.** No other reputable survey company forces you to link PayPal by suddenly taking away your access to gift cards.
LifePoints’ entire business model revolves around selling user data to third-party clients. Here is their strategy:
1. They ban users or block gift cards to avoid paying out earned rewards.
2. They force you to link your PayPal account under the false pretense of "verification" or "payment."
3. Once you link it, they won’t pay you anyway, but they *will* collect your sensitive financial and personal data to sell for profit.
Do not be foolish enough to hand over your financial information to these thieves just for a few cents.
# Final Ultimatum:
To LifePoints: You can keep my 312 points. If a big company needs to beg and steal a small amount of points from a loyal user, you can have them as charity.
I am done with this corrupt platform for good. I have already raised an official ticket (**ID #10763445**) demanding the immediate and complete deletion of all my personal data. If LifePoints fails to delete my data or continues to share it with their clients, they will face strict legal consequences.
*Stay far away from this F* platform!*
10 June 2026
Unprompted review
Reply from LifePoints
Thank you for sharing your concerns in detail. I’m sorry to hear that you feel this way about your recent experience.
I understand that this situation is frustrating for you, but I want to reassure you that we do not ban users to avoid paying rewards. Account actions, survey availability, and reward access are determined by system checks and partner requirements that can sometimes lead to changes in available surveys or redemption options.
From what you’ve described, this is something that needs a closer look from our support team, as I don’t have access to account-level decisions or verification results from here.
Could I kindly ask you to open a new ticket via our Help Center? Our dedicated team will be able to fully review your account, investigate what happened with your surveys and rewards, and provide you with a clear resolution.
I appreciate you taking the time to share your feedback, and I’m sorry again for the frustration this has caused.
Reply from LifePoints
Hello,
Thank you for sharing your experience with us. We understand how frustrating it must be to face login issues.
To help us look into this properly, please reach out to us through the Help Center and open a new support ticket, so our team can review your case directly. You can also contact us at support@lifepointsapp.com.
We’re committed to helping you regain access as soon as possible.
no credit for surveys
In the last few weeks, this site has become a nightmare!! Had a purchase diary to fill out for the month of May worth 1500 points. Did it all the way through 5/30. On the 31st, the survey was closed out! I wasted 30 days on this. I sent a support ticket on 6/1, they told me "they are still looking into it". And also, I complete surveys with no problem but get no credit. And yes, I have contacted them. I gave them all the info on the survey; date, time, subject. They answered me asking for the survey number. I haven't been keeping a record of these many-numbered surveys; it's ridiculous to ask anyone to. The last response told me to give them the survey info I had, which I did. No response up till today. And to top it all off, today I did TWO surveys to completion with no credit, including the "Telco" monthly survey. What is up with this company? Were they sold? Never had many issues in the past; if I did, they were quickly fixed. Cannot recommend them now...
9 June 2026
Unprompted review
Reply from LifePoints
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear about your recent experience and understand your frustration.
We appreciate the effort involved in participating in longer studies and surveys, and we understand how disappointing it can be when rewards are delayed or when survey outcomes do not meet expectations.
Unfortunately, we are unable to access account-specific information through Trustpilot and therefore cannot review the surveys or support tickets you mentioned from your review alone. If you would like us to look into your concerns further, please contact us at help@support.lifepointspanel.com and include the reference SITEREVIEW-TP in your message. Please use the email address associated with your account so that we can locate your records and review the matter in more detail.
We appreciate your feedback and the time you have spent as a LifePoints member.
Kind regards,
A con... avoid, avoid, avoid... Red flag....
A con. Don't waste your time. You go to cash out and they won't pay. They get the numbers filling out surveys that they need, so use you, only to not pay what is owed. Avoid, avoid, avoid.
9 June 2026
Unprompted review
Reply from LifePoints
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you have been disappointed with your experience.
We understand how frustrating it can be when a reward redemption does not proceed as expected.
Unfortunately, we are unable to access account-specific information through Trustpilot and therefore cannot verify the circumstances surrounding your account or redemption request from your review alone.
If you would like us to investigate the matter further, please contact us at help@support.lifepointspanel.com and include the reference SITEREVIEW-TP in your message. Please use the email address associated with your account so that we can review your records and assist you further.
We appreciate your feedback and would welcome the opportunity to look into your concerns.
After a number of emails to Lifepoints…
After a number of emails to Lifepoints to change my email address, I am no further ahead. I cannot log into my account now and have nearly 2200 points to redeem. I have lost faith in this company I think I have sent four emails explaining this,
9 June 2026
Unprompted review
Reply from LifePoints
Hello,
Thank you for sharing your feedback. We are sorry to hear about the difficulties you have experienced while attempting to update your email address and access your account.
We understand how frustrating this must be, particularly when you have accumulated points and are unable to log in to redeem them.
Unfortunately, we are unable to access account-specific information through Trustpilot, which means we cannot review the status of your account or previous support interactions from your review alone.
Please contact us directly at help@support.lifepointspanel.com and include the reference SITEREVIEW-TP in your message. If possible, please provide both your previous and new email addresses so that we can locate your account and investigate the matter further.
We would welcome the opportunity to assist and look into this for you.
LifePoint's panel has changed for the worst
LifePoint's panel has changed. You can't log-in half the time and you do surveys and don't receive your life points. I think after I clear up 2 problems with them, I will stop doing their surveys. Very disappointed. I want to add to this rating. Give it a one. I have been completing surveys and not getting my points. I just completed a Telco survey they I have been doing every month for over a year. I didn't get my point but got an error 404 message and I cannot log in. The Help team is not helping. I am disappointed in the LifePoint panel!
4 June 2026
Unprompted review
Reply from LifePoints
Hello,
Thank you for sharing your feedback. We are sorry to hear that your recent experience with LifePoints has been disappointing.
We understand how frustrating it can be to encounter difficulties logging into your account or to have concerns regarding survey rewards. We appreciate the time and effort our members invest when participating in surveys.
Unfortunately, we are unable to access account-specific information through Trustpilot and therefore cannot review the issues you mentioned from your review alone.
If you would like us to investigate these matters further, please contact us at help@support.lifepointspanel.com and include the reference SITEREVIEW-TP in your message. Please use the email address associated with your account so that we can locate your records and review the situation in detail.
We would welcome the opportunity to assist and address your concerns.
Had my rewards
Had my rewards ! Told me out no reason cancel me , wouldn’t give me rewards . Horrible company for surveys
4 June 2026
Unprompted review
Reply from LifePoints
Hello,
Thank you for sharing your feedback. We are sorry to hear about your experience and understand your frustration.
Please note that account reviews and suspensions are conducted in accordance with our Terms and Conditions and are based on a variety of factors related to account security and panel integrity. While we appreciate that this can be disappointing, we are unable to disclose the specific criteria or findings of our internal reviews.
With regard to reward redemptions, certain verification requirements may apply to member accounts. These measures are designed to help protect both our members and the integrity of the LifePoints.
Unfortunately, we are unable to access account-specific information through Trustpilot. If you would like us to review your case further, please contact our support team directly and include the reference code SITEREVIEW-TP in your message. Please contact us using the email address associated with your account so that we can locate your records and assist further.
Scam
Scam. Don't waste your time.
I concur with most of the 1 and 2-star reviews here. They refused to redeem over 1000 points. At first, the online redemption function would not process my request. Hmmm, suspicious. After sending an email, they returned with a response telling me I didn't meet their standards, followed by a statement, "For security purposes, I am unable to provide specific details regarding the suspension or the criteria used in our security checks."
I am experienced with online survey providers - the two best continue to be Prolific and UserIVs - but LifePoints is a poor substitute.
4 June 2026
Unprompted review
Reply from LifePoints
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with LifePoints has left you disappointed.
We understand how frustrating it can be when a reward redemption cannot be completed and an account subsequently undergoes a review. LifePoints takes account security, data quality, and panel integrity very seriously. As part of these efforts, certain accounts may be subject to verification and review processes.
For security reasons, we are unable to disclose the specific criteria, methods, or findings associated with our internal reviews. While we appreciate that this may be disappointing, these measures are in place to help protect both our members and the integrity of the programme.
Unfortunately, we are unable to access account-specific information through Trustpilot. If you would like us to review your case further, please contact us at help@support.lifepointspanel.com and include the reference SITEREVIEW-TP. Please contact us using the email address associated with your account so that we can locate your records and investigate further.
A 100% Fraud & Scam Company! Do not waste your time with these beggars.
I used to read all of Trustpilot's 1 star reviews calling LifePoints a scam, well I can officially report that they are all 100% TRUE.
Just to clarify, I AM NOT A NEW USER. I have been a member of LifePoints for 2-3 years, however they are definitely not what they were a few years ago, and LifePoints have now become a 100% Fraud company.
Here is exactly how they recently scammed me:
* 7th May, 2026: I completed a survey and had a total of 237 points on my account.
* After completing a survey I got busy with work but kept being spammed in my inbox with endless e-mails begging to complete surveys.
* 3rd June, 2026 (Yesterday): I finally found some time and signed into my account. There was then a load of available surveys, some up to 65 points, and 100 points.
* I then went and completed one that was worth 65 points and I had 302 points total.
However, after finishing this survey the other surveys then randomly disappeared! This is not a common thing to happen, this really seemed shady, and so after clicking around on my account for a bit longer I saw that they had completely removed the Gift Card reward section! My account was only left with a PayPal account forced on me!
I have just logged into my account now and there are no available surveys at all! LifePoints are tricking members into spending their time completing surveys to then take away there earnings.
This is a disgusting joke. Since LifePoints seem so greedy, wanting to grab members money and data, I have happy donated my 302 points to these greedy beggars LifePoints.
3 June 2026
Unprompted review
Reply from LifePoints
We are very sorry to read about your experience and understand why this situation has left you feeling frustrated and disappointed, especially as a long-standing member who has been with us for several years.
We take concerns regarding survey availability, reward options, and account balances seriously, and we would like the opportunity to review what happened on your account. As we cannot access or discuss account-specific information through Trustpilot, we kindly ask that you submit a ticket through our Help Center and quote reference SITEREVIEW-TP.
Once your ticket is received, our team will investigate the details of your case and provide you with an update. We appreciate you taking the time to share your feedback and hope to have the opportunity to address your concerns directly.
I asked as to why I could not redeem…
I asked as to why I could not redeem points/cash $10 through PayPal and they sent me an email saying I don’t fit their profile and deleted my account with no funds at all available for redemption!
2 June 2026
Unprompted review
Reply from LifePoints
We're sorry to hear about your experience and understand how concerning this situation must be.
Account status changes are not related to a member attempting to redeem their points. Any account review is conducted in accordance with our Terms and Conditions and is intended to protect the integrity of our community and research programs.
We would like the opportunity to review your case and the circumstances surrounding your account and redemption request. Please submit a ticket through our Help Center and include the reference "SITEREVIEW-TP" in your message. Our support team will investigate the matter further and provide any information available regarding your account status.
Lifepoints is changed now to Bad!!
Lifepoints is changed now. I am not able to redeem the rewards. First it forced me to open paypal account to redeem. I did that. Now LP team says my account is forefeited as I dont meet quality standards. Very strange that they realized this only after 5 years of my engagement with Life points. I am user from India and I raised ticket to understand why am I forced to open Paypal account? I got a reply after 15-20 days as above.
1 June 2026
Unprompted review
Reply from LifePoints
Thank you for sharing your feedback. We are sorry to hear about your experience, especially after being a LifePoints member for five years.
We understand why you would be concerned about the redemption process and the subsequent notification regarding your account status. As we cannot review account-specific details through this platform, we would like to investigate your case further.
Please submit a ticket through our Help Center and include the reference "SITEREVIEW-TP" in your message. This will help us ensure your concerns are reviewed by the appropriate team.
We appreciate your long-standing membership and look forward to assisting you.
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