Made my first order from them hoping to surprise my toddler with some pretty skirts but my experience was awful. Not happy with the product and customer service. Ordered some Dolly pettiskirts and a... See more
Company replied
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terrible, terrible，terrible It's not my fault you lost the package, I shouldn't have waited more than 1 month, I continued to wait 15 days, and you still haven't mailed it, causing me to miss the... See more
Company replied
I desperately wanted pointe style flats for my wedding and to be able to match with my flower girls so I naturally found the Dolly shoes, and I am so impressed! They are amazing quality and so comfort... See more
Company replied
I was ordering my items on Saturday before Christmas and that was the last day before your holiday till January. But you made it to manage the delivery before new year. That was perfect and thank yo... See more
Company details
Written by the company
DOLLY Ballet Fashion, Flats & Fragrance. Tutus, Dresses, Ballerinas, Perfume, Dolls & More for DOLLY babies, girls & women by Le Petit Tom ®. We're famous for almost 2 decades for our divine DOLLY pettiskirts, tutus and dresses all inspired by ballet, dolls, movies and the '60s. Cause they want to wear this everyday anyway ;-)
Contact info
Netherlands
- info@lepetittom.nl
- www.lepetittom.nl
3.8
Great
171 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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satisfied customer
Great items, great shop, great service, lovely experience and fast shipping 👍🏻
16 March 2023
Gorgeous dresses
Gorgeous dresses ! Amazing quality and very comfortable as well as beautiful, worth the money.
28 February 2023
Anne is awesome and so patient
27 February 2023
I received the wrong item with my…
I received the wrong item with my order, so I contacted customer service to tell them. They requested a photo, which I sent in a follow on email and I never heard from them again. I sent another email a few days later, again asking for a solution to this issue, and no response.
31 January 2023
Reply from Le Petit Tom ®
Hello, we've send you an email apologizing for sending you the wrong item and we indeed requested a photo to be able to see what you received and check with our warehouse to solve it. From your review I understand you have send us a photo, however we checked our email and can not find any reply. Can you please send it again to our email address dollyanddash@gmail.com? I see you have a hotmail email address and may cause problems when sending attachments. Thank you and again apologies for the inconvenience, regards Anne-Marie
Great quality and design!
20 January 2023
Okay… high price, not the best quality
It was okay. But I really think it is too high a price compared to the quality.
11 January 2023
Everything perfect 👌🏻
11 January 2023
the dress I received is very crumpled
the dress I received is very crumpled. I am super angry about that!
11 January 2023
Reply from Le Petit Tom ®
Hello, thank you very much for your order. This is actually very normal for tulle and nylon chiffon fabrics. You may have missed to read our CARE INSTRUCTION TIP: Many of DOLLY'S items are made of tulle and tulle needs to hang out and preferably formed by hand to get its final shape. This is normal for a tutu. When taking a DOLLY out of its packaging she first looks a bit wrinkled probably, but she will look at her best like on the images, when hung out for a while on a hanger. We hope you enjoy your purchase. Have a Dolly day. Regards
Best skirts
Very happy.
Second time i have ordret From Them.
Fast shipping to Denmark . They have best fluffy skirts.
And they had % so i had to buy 2:)
Would buy From Them again for sure.
11 January 2023
Fantastic service and delivery
9 January 2023
Superior Quality!
Outstanding, well made, Quality products! I’ve been purchasing Dolly products the past 8 years for my granddaughter. We love the beautiful presentation, detailed craftsmanship, gorgeous fabrics and unique whimsical designs. She’s been inspired to design her own fabrics and clothing in colorful drawings, it’s an amazing journey to watch her creativity unfold. We now shop together purchasing Dolly products for our newest lil’ granddaughter. The product quality is superior. I look forward to handing them down for generations to come!!
11 November 2022
Reply from Le Petit Tom ®
Hello Shelley, Thank you very much for your kind and extremely good review. Your are a true loyal customer and so great to read your granddaughter is inspired. Wishing you a DOLLY Christmas. Regards X DOLLY
Really excellent service
Really excellent service, very fast dispatch and transport. The ordered goods are so lovely. As usual. I will order again soon, of course. I am the satisfied customer :-)
9 November 2022
I didnt receive my order yet.
28 October 2022
Reply from Le Petit Tom ®
Hello Maria,
As reply on our below reaction which also was send by email you replied to us on Nov. 1st that you received your order.
Hello Maria, thank you very much for your order. Your order was shipped and currently in transit. For Cyprus it usually takes up to 8-10 working days to arrive but to your country there is a delay of about 7 extra working days due to less flights to your country. Your order left our country to Cyprus on the 13th. which is now 11 working days ago. Considering the announced delay on PostNl it is assumed to be normal. For inquiries about your order please use info@lepetittom.nl. A member of our team can check the status of your order and let you know more information. Hope your order arrives soon. Have a good weekend, regards Anne-Marie
Skirt is perfect
Skirt is perfect. The material is extremely quality and beautiful. The tail is perfect. Everything is great.
15 September 2022
Lovely clothes but weird sizing
Lovely clothes but they are very slim and tall. Bought size 1-2 years but it’s more for a skinny 3-year old. My daughter is tall for her age, and they are still way too long for her so I just hope she might be able to wear the clothes in a year.
13 September 2022
Not receive my order for one month
I placed my order on 5th August, it’s been almost one month. and I still did not receive any shipping information. I have already write two emails to them but haven’t get any response yet. I do not know where is my order now and what should I do for it.
Finally received by 8th September!
Thank you for reply me, and even though I didn’t receive any tracking information. The waiting time is killing me,but I still happy to receive them and get your response.
The dresses are pretty, but the size is not as I expected, the 1-2years dress looks like 3-4years. However, bigger is better then smaller.
2 September 2022
Reply from Le Petit Tom ®
Hello, thank you very much for your update in your review and glad you now have received the order and that you are happy. Yes, some dresses run a little bigger than others and age is indicative, but hope you can enjoy your purchase for a long time. Regards Anne-Marie, CEO DOLLY by Le Petit Tom.nl
Hello, thank you very much for your order. As you know you placed your order during our summer closing since you also used our special discountcode which is only visible on the page informing you orders ship from August 19th. after our holiday. We shipped your order on August the 19th. and we informed by email the tracking number on that same day. Please check your spam folder, since emails might end up in there. We also replied to both of your emails on August 27th and again on August the 30th. Your order is currently on route to your country and transport does have some delays to your country, but your order will arrive once released from your customs. We hope you enjoy your purchase in advance. Regards Anne-Marie , CEO DOLLY by Le Petit Tom.nl
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