Good communication, phone call to arrange day of delivery, was told delivery was between 10am-5pm and I'd get a call before hand from the driver when he was close, I didn't receive that however I was... See more
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Replied to 25% of negative reviews
Typically replies within 1 month
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Excellent customer service with friendly helpful staff
Excellent customer service with friendly helpful staff. I phoned Lemonpavillion as I had ordered a garden gate online yesterday and needed it delivered by the end of the week. I needn't have worried as they got it to me the next working day. The gate is excellent quality, great price with free delivery. One very pleased customer who would definitely buy from this business again. Thank you 😀
Good quality great service.
The product arrived in good time and the delivery company was really helpful. The log store is of great quality and easy to assemble. My only gripe is the instructions only cover less than 6ft stores and I had to do a bit of guesswork but all good now. Will be buying another one next month.
Excellent service & Gorgeous product
Excellent service. I placed my order at 16.22 on 3rd January. My absolutely lovely drum chest arrived at 09.20 on 5th January.
Prompt delivery
Prompt delivery, item exactly as advertised. Would definitely use Lemon Pavilion again :)
Great product and fast delivery
Very prompt delivery and item was as…
Very prompt delivery and item was as advertised.
Absolutely In love with my vases
Absolutely In love with my vases! Absolute bargain and insanely good quality.
Very well
Very well, just wish the ladies walking sticks was a little lower, bit high for me.
Best price & fab quality
Unbeatable price for such lovely, quality items. They were packaged carefully & securely & delivered within days of ordering. I look forward to using Lemon Pavilion again soon & would gladly recommend them 👍🏼
Love my mirror planters
Love my mirror planters, I bought 3. Delivered promptly and very well wrapped and protected
Brilliant service with the order and…
Brilliant service with the order and delivery. The product is magnificent
Robin Footstool
Absolutely thrilled to have discovered this company. I searched all over for a Footstool decorated with Robins for my friends 60th birthday, I found exactly what I wanted on Lemon Pavilion at less than HALF the price of other retailers. I was a bit dubious for a start, thinking this can’t be genuine? But it was, the order process was simple and I was kept informed of its progress and it arrived within 4 days of ordering. It is very pretty and good quality.
Lovely piece of furniture
The TV corner cabinet i ordered looked exactly as I expected it to look. Beautiful piece of furniture and delivered promptly. I would not hesitate to buy from this company again.
Very easy on line site to use and very…
Very easy on line site to use and very quick delivery.
Lovely piece of furniture and a great…
Lovely piece of furniture and a great price. Very good communication with Lemon Pavillion re the delivery.
Awful customer service
Ordered a planter and took the option to “add four feet” to it. Planter arrived with three blocks of wood and instructions to fit them myself. I complained about this not being as described and they refused to pay for me to return them. I returned them at my own cost over two weeks ago and have had no refund and they have ignored three emails asking for an update. Awful customer service - I regret buying from them.

Reply from Lemonpavilion
Arrived very quickly
Arrived very quickly
As described and easy to assemble
Delivery very fast
Delivery very fast. Contacted by the courier first. Extremely pleased with my new wooden cabinet. Exactly as picture and description. Excellent quality.
Highly recommend this company
Highly recommend this company. Ordered some tables. Arrived promptly. Thoughtfully and very well packaged. Very pleased with tables, exactly as advertised. Perfect transaction, could not ask for more.Thank you.
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