Good communication, phone call to arrange day of delivery, was told delivery was between 10am-5pm and I'd get a call before hand from the driver when he was close, I didn't receive that however I was... See more
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Replied to 25% of negative reviews
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Solid gaten gate
Solid gaten gate
Delivery quicker than advised and the gate is not a flimsy bit of rubbish - it's substantial with reasonable build quality for the price. Based on this alone I would recommend Lemon Pavilion
Great product
Great product, delivered on time and easy to put together. Item matched the description.
Terrible experience, wrong product and bad quality
Ordered a shed through lemon pavillion through their partner DIYSHEDS - this arrived in the wrong size (half a ft shorter than expected in length), damaged in various parts and beams not cut correctly to size requiring expert tools and adjustment, which was not mentioned.
Wouldn't use again, should be a simple purchase!!
Order Update 277764

Reply from Lemonpavilion
Very approachable & efficient
Great service
The chairs are lovely, great quality and look fantastic. I ordered 2 chairs at a time (4) both ordered at different times. Each order came within a couple of days. They were well packed to prevent damage. I would definitely buy from Lemon pavilion again.
Damaged items. no customer service
Items of furniture large wooden table and chairs not cheap i may add delivered were damaged and company will not except responsibility instead have questioned me like I did it myself.
Customer service were rude and unhelpful and rude.
I had ordered cushions as well that were delivered and were tge wrong ones not once but twice ... again they expected me to print off labels and arrange for someone to be in when they wanted to collect. NO care for customers at all offered me £40 pound what an insult I did not except and havnt heard from them since .
AVOID this company
This company is probably ok unless you want to return something for a refund. They make the returns process really difficult to put you off from returning. I followed all instructions and at my own cost sent the item back tracked and signed for. It has taken multiple emails and months to get a refund for just £67. I wouldn’t normally bother with a review but if I hadn’t kept following up I would have not received a refund and I think that companies like this shouldn’t get away with doing business this way.
Absolutely terrible please avoid!!!!
Product and delivery were excellent
Bought a garden tree seat planter easy…
Bought a garden tree seat planter easy to assemble looks good! Ordered it on a Wednesday and turned up on the Friday very pleased would recommend lemon pavilion
Garden Gate
The quality of the gate is very good and the pattern of the grain on the wood is also nice the only thing I am concerned about is the tongue and groove could have been better there are a couple of places where we are going to have to unscrew the boards to knock the tongue and groove into place
Really pleased!
The pergola was just what I was after and i thought the price was good too. Delivery was quick.
Assembly was quite straightforward but needs 2 people, instructions were okay but it came with 3 different sizes of screw and there was no indication of which screws to use where. Quality is generally good, there were a few rough bits and a few minor faults but nothing that couldn't be rectified fairly easily.
Overall I'm extremely pleased with my purchase.
Dealing with a proper company
Very happy
Very happy. great service. very prompt delivery. Many thanks
Really happy with whole experience
Really happy with whole experience. Easy to order. Really quick delivery, with a great delivery guy. Bought a large wooden table with 4 chairs and they are so well, heavy duty, hand made and look like they'll last a very long time. Plus they look great.
It's a beautiful
It's a beautiful, well made product, with prompt delivery, and updates every step of the way.
Wonderful quick delivery and love the…
Wonderful quick delivery and love the products! Such good prices too
!
Review of dinning chairs
I placed my order on Sunday evening and was delivered in less then 2 days. I had been looking to purchase dinning chairs and had been checking prices for several companies that had them in stock. They were considerably less expensive than all the other places that I checked out and when they arrived were even better than I imagined.
Very quick delivery service and product…
Very quick delivery service and product was as described and well packaged
Love my item quick delivery 5star
Excellent customer service with friendly helpful staff
Excellent customer service with friendly helpful staff. I phoned Lemonpavillion as I had ordered a garden gate online yesterday and needed it delivered by the end of the week. I needn't have worried as they got it to me the next working day. The gate is excellent quality, great price with free delivery. One very pleased customer who would definitely buy from this business again. Thank you 😀
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