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Leisuredays Insurance Reviews 

2,542
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 288 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally helpful, knowledgeable, and polite throughout all phone calls and inquiries. People truly appreciate the efficient, smooth, and straightforward user experience when setting up their new insurance policies. Consumers also highlight the competitive pricing and thoroughly clear explanations provided by the professional company representatives. However, some customers also noted that prices were not always the lowest available on the market compared to other alternative providers. Some reviewers mentioned that alternative options can sometimes be found cheaper elsewhere for similar policy coverage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Service

Customers consistently note positive experiences with service, highlighting professional handling and helpful... See more

Customer service

People report high satisfaction with customer service, highlighting friendly, knowledgeable, and helpful... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates and affordable... See more

User experience

Clients share positive opinions on user experience, highlighting a simple and stress-free process. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

More insurance companies should adopt the policies used by leisure days insurance. 100% happy with the service. Not the cheapest on the market but I felt the service provided and my confidence in my... See more

Company replied

Rated 5 out of 5 stars

Hmm, my decision to look into purchasing something other than renting an apartment was after using AI to look at the financial outgoings over ten years. By opting to purchase a static caravan for 12 y... See more

Company replied

Rated 5 out of 5 stars

I needed caravan insurance. I initially spoke to Lindsay for a quotation. The day after I spoke to Nora to take up the cover. After I received the policy details I spoke to a gentleman to clarify o... See more

Company replied

Rated 5 out of 5 stars

Firstly, great to speak direct to a human. Website easy to navigate and get a quote that was competitive. Spoke to a really nice lady who talked me through everything. Even forwarded my certificate to... See more


Company details

  1. Caravan and Motorhome Insurance Company
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

About Leisuredays Insurance

Written by the company

Specialist static caravan, holiday lodge, residential park home insurance and more. Great value for money, wide cover & award winning service, with instant quote & buy online.










Specialist leisure home insurance

Written by the company

Highly rated service
Renowned for first class service, you can be certain that your static caravan, holiday lodge, park home or holiday property receives fantastic cover at a great value price! Our specialist team has over 30 years' experience working in the caravan industry, working with over 1,000 UK holiday parks. Our expert Advisers are on hand seven days a week to give you the very best customer experience.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(2,542)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

The representatives were polite and very helpful, even when I had to phone them three times (I kept forgetting to ask certain questions).

26 January 2026
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Reply from Leisuredays Insurance

Thanks Barbara

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Very professional, helpfull and polite.

28 January 2026
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Reply from Leisuredays Insurance

Thanks for rating us five stars

Rated 1 out of 5 stars

No help whatsoever,no compassion or…

No help whatsoever,no compassion or assistance

18 June 2025
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Reply from Leisuredays Insurance

We’re sorry to hear you’re unhappy with your experience Mr Greenstreet. Our contact centre team has dealt with your complaint, and we understand that you've agreed to contact us again to discuss a resolution.
We look forward to hearing from you.
Liz

Rated 5 out of 5 stars

Excellent service

The process of obtaining insurance was very professional and first class

22 January 2026
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Reply from Leisuredays Insurance

Thanks Margaret

Rated 5 out of 5 stars

Changing over the insurance

Changing over the insurance from my partner who passed away in November was easy. They understood the situation and it was completed very easily.

16 January 2026
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Reply from Leisuredays Insurance

We're sorry to hear this - thank you for taking the time to leave us a review

Rated 5 out of 5 stars

Staff are excellent

The people behind the badge know their stuff inside out. Great experience when buying lodge insurance cover for the first time.

16 January 2026
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Reply from Leisuredays Insurance

Thanks for rating us five stars

Rated 5 out of 5 stars

Static Caravan Insurance

Completed online application but was not sure if it was correct, call direct and the company representative went through my application with me on the phone and corrected the necessary sections to ensure I had the cover I needed. Everything was explained to me and he company representative was very help full and polite. an excellent service thank you

13 January 2026
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Reply from Leisuredays Insurance

Thanks for sharing your experience with us

Rated 5 out of 5 stars

Friendly informative call receivers

Friendly, informative call receivers, confident about their product and able to explain specific aspects when requested. Efficient telephone service on both times of calling them.

8 January 2026
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Reply from Leisuredays Insurance

Thanks for rating us five stars

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, friendly and helpful over the phone when arranging my insurance, which, I feel, was good value for money

18 December 2025
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Reply from Leisuredays Insurance

Thanks Melvyn

Rated 1 out of 5 stars

Please shop around for cover

Please shop around for cover, we were reccomended by our holiday park to use Leisurdays, if we do not use them we have to pay the park an admin fee of £40 !!!!
We have found many other companies with like for like policys that are alot cheaper even taking into account the £40 admin charge.

15 December 2025
Unprompted review
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Reply from Leisuredays Insurance

Thank you for sharing your feedback, and we’re sorry you’re not happy.
The administration fee is set by the park and isn’t something we control. This fee covers their costs involved in collecting and verifying proof of insurance, which is generally a park rule to protect others and their property on park. If you need further clarification about this, please speak to your park.

We’re sorry our insurance premium was not competitive for you this time. Many customers tell us our policies offers great value for the level of cover provided.
We hope you will try us again at your renewal date as premiums do change.
Best wishes, Liz

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