Minh was very helpful and knew his job well. He recommended the best solution for me and thankfully helped to correct the misinformation which his colleague had provided on an earlier call.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I asked for a refund for the money the app had charged me by mistake, and it was done without any problems. Julie, an employee (operator), helped me with this. Thank you very much for your understan... See more
I had a great experience with Lebara support today thanks to Tristan. I ordered a new eSIM but didn’t receive the activation email, so I contacted support through chat. Tristan responded immediat... See more
I switched to another provider for some months due to a discount on a purchase but instantly moved back to Lebara when the binding period finished. Their customer service is really fast and willing to... See more
Company details
Written by the company
Lebara Mobil - Ring billigt fra din mobil til udlandet og i Danmark
Written by the company
- Spar penge
- Vi hjælper vores kunder med at spare penge ved at tilbyde favorable priser, så alle vores kunder kan holde tæt kontakt med famile og venner.
- Mere end bare lave priser
- Vi ved, at vores kunders behov er både rationalle og følelsesmæssige, og dette er grundlaget i alt hvad vi gør. Vi har designet vores services til at være nemme at bruge og tilgængelige for vores kunder når som helst, og de tilpasset vores kunders behov. Vi opfordrer alle ansatte til at arbejde frem mod dette mål, og vi tror på, at vi gør en positiv forskel i vores kunders liv.
- Vi giver tilbage til vores kunder
- Grundstenen i Lebaras kultur er vores ønske om at give noget tilbage igen og gøre en forskel for de samfund, vores kunder kommer fra, og dermed også for deres familie og venner.
Contact info
Denmark
- 50101010
- www.lebara.dk
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Andreas was a great help
Andreas was a great help, as I had problems logging to my account.
Tak for Julie
Superb experience !
Superb experience ! Lukas helped me to resolve my query in minutes. Thanks for that.
Very nice company
Very nice company, very easy to use all the needs you have trough to the application, excellent staff management support! Tak!
Julie
Julie - Lebara
Thank you for your prompt assistance with opening my number. It was a great help. 5 stars for your service.
MVH
Vladyslav
Flora responded very well and sheis…
Flora responded very well and sheis very helpful.
Sim card problem with shipping
I had a great experience yesterday over the phone with Minh. He helped me solve my proble very fast.
Fast and efficient service
Fast and efficient service, I have contacted Lebara staff in the chat to change my subscription. Julie helped me to do so.
My experience with lebara customer…
My experience with lebara customer service was great. Julie helped me with my request. Thanks to her. I am happy 😊
Andreas was very helpful in solving my…
Andreas was very helpful in solving my issues.
The customer service provided was…
The customer service provided was excellent, characterized by both speed and professionalism.
Lukas help me very well with my sim…
Lukas help me very well with my sim card problem.
Lukas was very helpful immediately…
Lukas was very helpful immediately helped me figure out why an request was not processed and stayed on the line until it had properly been started.
Very nice service and quick replies
Very nice service and very quick replies
Easy and quick service
Easy and quick service. Perfect resolution. Thank you Eli.
Tristan was friendly and resolved my…
Tristan was friendly and resolved my problem quickly and easily! A pleasure to deal with and an asset to Lebara’s team!
Very fast and efficient service
Very fast and efficient service! Amazing
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








