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Lebara Mobile (DK) Reviews 14,608

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TrustScore 5 out of 5

4.9

Mobile Network Operator
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See what reviewers are saying

Rated 5 out of 5 stars

Minh was very helpful and knew his job well. He recommended the best solution for me and thankfully helped to correct the misinformation which his colleague had provided on an earlier call.

Rated 5 out of 5 stars

I asked for a refund for the money the app had charged me by mistake, and it was done without any problems. Julie, an employee (operator), helped me with this. Thank you very much for your understan... See more

Rated 5 out of 5 stars

I had a great experience with Lebara support today thanks to Tristan. I ordered a new eSIM but didn’t receive the activation email, so I contacted support through chat. Tristan responded immediat... See more

Rated 5 out of 5 stars

I switched to another provider for some months due to a discount on a purchase but instantly moved back to Lebara when the binding period finished. Their customer service is really fast and willing to... See more

Company details

  1. Mobile Network Operator

Written by the company

Lebara Mobil - Ring billigt fra din mobil til udlandet og i Danmark

Written by the company

Spar penge
Vi hjælper vores kunder med at spare penge ved at tilbyde favorable priser, så alle vores kunder kan holde tæt kontakt med famile og venner.
Mere end bare lave priser
Vi ved, at vores kunders behov er både rationalle og følelsesmæssige, og dette er grundlaget i alt hvad vi gør. Vi har designet vores services til at være nemme at bruge og tilgængelige for vores kunder når som helst, og de tilpasset vores kunders behov. Vi opfordrer alle ansatte til at arbejde frem mod dette mål, og vi tror på, at vi gør en positiv forskel i vores kunders liv.
Vi giver tilbage til vores kunder
Grundstenen i Lebaras kultur er vores ønske om at give noget tilbage igen og gøre en forskel for de samfund, vores kunder kommer fra, og dermed også for deres familie og venner.

Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

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Rated 5 out of 5 stars

Tristan is super efficient and helpful

Tristan is super efficient and helpful. Clear communication and an excellent point of contact to help people. thank you! I will gladly continue to use Lebara in another country due to positive experience.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I experienced some problem due to an…

I experienced some problem due to an older SIM card and Julie assisted me while ordering and activating the new one. Everything went very smoothly, Julie was professional, effective and made sure I had all of my questions answered. The SIM arrived next day and as always, I’m very happy with the service I receive with Lebara customer service.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Chris is very helpfull to solve my eSIM…

Chris is very helpfull to solve my eSIM issue and with rich experiences. I called several days ago, the previous supporter only can send my issue to IT guy and you hear nothing. But Chris is very patient to help me on my issue and resend the esim qr-code several times and guide me to activate it. I very appreciate on his affort.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. Got help quickly from a staff member called Julie when I wanted my number changed :)

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Review

I made a mistake when purchasing a new plan from Lebara, and Magnus was very helpful and understanding. We reached a solution that fixed the issue and made me happy.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Service!

I had an issue making calls using my phone in Sweden. The customer service agent I talked to, Magnus, was able to talk me through how to resolve the issue quickly and easily. Thanks for the great service, Magnus!

9 February 2026
Unprompted review

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