La Redoute UK Reviews 

25,349
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,386 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and attractive design of products, often highlighting their durability and value. Many people appreciate the competitive pricing and frequent bargains. The delivery service is generally efficient, with quick arrival times and good communication, and the ordering process is often described as straightforward and easy to use. However, some customers also noted issues with their orders. A few people received incorrect items or products that did not match descriptions, such as wrong sizes. Others reported incomplete deliveries, missing components, or items not arriving. Occasional quality concerns or longer delivery times for international shipments were also mentioned.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, frequently praising items like bedding,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising quick delivery times and... See more

Quality

Consumers generally express satisfaction with the quality of items, often highlighting solid construction,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Price

Customers consistently note positive experiences with price, often finding products to be well-priced, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more

Company replied

Rated 4 out of 5 stars

Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more

Company replied

Rated 5 out of 5 stars

Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more

Company replied

Rated 5 out of 5 stars

La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more

Company replied


Company details

  1. Clothing Store
  2. Furniture Accessories
  3. Furniture Store

Written by the company

La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.3

All reviews

(25,349)

7,544 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I receive goods on time I have no…

I receive goods on time I have no problems when delivering always outside my door in block flats delivery driver always polite what I order is the correct size very good quality cannot fault in anyway I will continue shopping with you kind regards lynnette

22 July 2026
Rated 5 out of 5 stars

Sloggi Romance knickers, would definitely recommend them

I ordered Sloggi Romance knickers, they are sooo comfortable, the material is very, very soft would definitely reorder these again.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so happy to hear how comfortable you find your Sloggi Romance knickers and that the material is very soft! It's wonderful to know you'd reorder them again. Thanks Leanne

Rated 5 out of 5 stars

Have bought this item before and been…

Have bought this item before and been very happy with it.

26 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so pleased to hear you've been happy with this item on previous occasions and that you continue to be satisfied. We truly appreciate your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Really happy with purchase. Definitely recommend

I recently ordered from La Redoute UK and I couldn’t be happier. Communication was great, the polo shirt arrived really quickly and it’s nice to deal with a genuine company where you know the items are real and the quality is amazing. They are also very competitive with their prices.

23 July 2026
Rated 3 out of 5 stars

Extremely slow at delivery

Extremely slow at delivery, dont expect anything for at least a week very expensive delivery charges to say that nothing moves during the weekend. Don't bother emailing to ask where your parcel is they will just wait until it is eventually delivered before replying

28 July 2026
Unprompted review
Rated 3 out of 5 stars

Attractive bedding, rough texture

Attractive bedding, love the colour, but is particuarly rough (have seen other reviews saying the same, wish I had read them) and has assumed duvet would come with 2 pillowcases, but it does not. Annoying since it will be difficult to find this exact shade anywhere.

27 July 2026
Rated 5 out of 5 stars

Great value

Great value

24 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

Thank you so much for your lovely feedback, we really appreciate it!

Thanks,
Megan

Rated 5 out of 5 stars

Great experience …

Easy to order and delivery was faster than expected.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Shaz,

We're so pleased to hear that you found the ordering process easy and that your delivery arrived faster than you expected. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Speedy delivery, high quality

Speedy delivery of very high quality products. Thank you!

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so pleased to hear that you experienced speedy delivery and received very high-quality products. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Easy and straightforward online…

Easy and straightforward online shopping experience. Shipping and delivery smooth and fast. Happy with my purchase

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Kat,

We're so pleased you found your online shopping experience easy and straightforward. It's wonderful to hear that the shipping and delivery were smooth and fast, and that you're happy with your purchase! Thanks Leanne

Rated 5 out of 5 stars

love la redoute

love la redoute, been a very happy customer for over 30 years.everything they sell is high quality.
very quick delivery.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Hannah,

We are so pleased to hear you've been a happy customer for over 30 years! It's wonderful that you consistently find our products to be high quality and appreciate our quick delivery. Thank you for your continued loyalty! Thanks Leanne

Rated 5 out of 5 stars
La Redoute UK logo

Reply from La Redoute UK

HI Annie,

We are so pleased to hear that you were happy with both the prompt delivery and the lovely quality of your items. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Always nicely wrapped too n

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Heather,

We're so pleased to hear that your order arrived on time and was nicely wrapped. Thank you for your positive feedback; we appreciate it very much. Thanks Leanne

Rated 4 out of 5 stars

The delivery was on time,the delivery…

The delivery was on time,the delivery guys were polite and helpful ,but unfortunately two pieces were damaged so have to Waite for replacements . I don’t think enough care is taken with forklifts and the handling of items as I see time after time things are damaged .

24 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Eric,

We appreciate you taking the time to share your feedback. We are truly sorry to hear about the damaged pieces and the inconvenience this has caused. We are actively looking into our handling procedures to prevent such issues in the future. We value your patience as we arrange for replacements.

Thanks,
Megan

Rated 5 out of 5 stars

Great all round.

easy to use website, good choice of quality products at a reasonable price delivered on time.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so pleased you found our website easy to use and appreciated the good choice of quality products at a reasonable price, delivered on time. Thank you for your feedback! Thanks Leanne

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