La Redoute UK Reviews 

25,326
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,386 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and attractive design of products, often highlighting their durability and value. Many people appreciate the competitive pricing and frequent bargains. The delivery service is generally efficient, with quick arrival times and good communication, and the ordering process is often described as straightforward and easy to use. However, some customers also noted issues with their orders. A few people received incorrect items or products that did not match descriptions, such as wrong sizes. Others reported incomplete deliveries, missing components, or items not arriving. Occasional quality concerns or longer delivery times for international shipments were also mentioned.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, frequently praising items like bedding,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising quick delivery times and... See more

Quality

Consumers generally express satisfaction with the quality of items, often highlighting solid construction,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Price

Customers consistently note positive experiences with price, often finding products to be well-priced, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more

Company replied

Rated 4 out of 5 stars

Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more

Company replied

Rated 5 out of 5 stars

Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more

Company replied

Rated 5 out of 5 stars

La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more

Company replied


Company details

  1. Clothing Store
  2. Furniture Accessories
  3. Furniture Store

Written by the company

La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.3

All reviews

(25,326)

7,513 reviews in the last 12 months

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Rated 4 out of 5 stars

All seems fine but until I've slept…

All seems fine but until I've slept under it and washed it I cannot comment further.

25 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Ann,

We appreciate your initial thoughts and look forward to hearing more after you've had a chance to experience it fully.

Thanks
Sharron

Rated 5 out of 5 stars

Great bedding

Great bedding. Ordered this before for my daughter. Then bought it for me.
Washes a dream. Great value for money. Beautiful and silky soft.

25 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Rosemary,

We're so pleased to hear you love our bedding so much that you bought it for yourself after seeing your daughter enjoy it! It's wonderful to know it washes well and offers great value. Thanks Leanne

Rated 5 out of 5 stars

Lovely linen bed linen

Lovely linen bed linen. Great colour. Quick delivery and good communication.

25 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so pleased to hear you love your linen bed linen and its great colour. It's wonderful to know you experienced quick delivery and good communication. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Good finished product little bit fiddly…

Good finished product little bit fiddly to put together,partly down to me as hands a bit stiff.

22 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so glad to hear you're happy with the finished product! We understand that assembly can sometimes be a bit challenging, and we appreciate your patience. Thanks Leanne

Rated 5 out of 5 stars

Unfortunately the shirt wasn’t the…

Unfortunately the shirt wasn’t the colour I was looking for ,I returned the shirt and was reimbursed promptly,I will buy from LaRedoute in future

22 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Philip,

We're sorry the shirt wasn't quite the colour you expected. We're glad to hear the return and refund process was prompt and we appreciate your intention to shop with us again in the future. Thanks Leanne

Rated 4 out of 5 stars

Good product and a fair price

Good product and a fair price. Quicker shipping would have made it 5 stars

25 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Richard,

We're glad you appreciate our product and pricing. We are always working to improve our shipping times for an even better experience.

Thank you for your feedback.

Sharron

Rated 5 out of 5 stars

All delivered ok and on time

All delivered ok and on time. Great!

25 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Phil,

We're so pleased to hear that everything was delivered successfully and promptly. Thank you for your positive feedback; we truly appreciate it! Thanks Leanne

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. No issues

22 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Anne-Juliette,

We're happy to hear that your delivery was speedy and that you experienced no issues. We appreciate your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Wide choice of linen bedding in plain…

Wide choice of linen bedding in plain and patterns. Always great quality.

25 July 2026
La Redoute UK logo

Reply from La Redoute UK

HI Julie,

We're so pleased to hear you appreciate our wide choice of linen bedding, available in both plain and patterned options, and that you consistently find the quality to be great. Thank you for your wonderful feedback! Thanks Leanne

Rated 5 out of 5 stars

All the items are good brands very…

All the items are good brands very comfortable flat shoes i can recommend them to everyone who likes flat shoes and La Radoute price is affordable specially if the items are on sale very affordable for anyone who only earned enough. 👌👌👌👌👌💫💫💫💫💫

22 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Susan,

We're so happy to hear you appreciate the quality brands and comfort of our flat shoes! It's wonderful to know you find our prices affordable, especially during sales. Thanks Leanne

Rated 5 out of 5 stars

this company i have used for many years…

this company i have used for many years have always been very good in keeping you informed about parcel delivery and give a very good service.

21 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Carol,

We are so pleased to hear about your long-standing positive experience with our parcel delivery service. We appreciate your kind words! Thanks Leanne

Rated 5 out of 5 stars

Good service

As usual, very quick delivery of my order - thank you

21 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Gillian,

We're so pleased to hear that your order arrived quickly. Thank you for taking the time to share your positive experience with us! Thanks Leanne

Rated 5 out of 5 stars
La Redoute UK logo

Reply from La Redoute UK

Hi Kristine, I am so glad to hear that your experience with ordering and returns was easy! We really appreciate you taking the time to share your positive feedback. Thanks, Alfie

Rated 5 out of 5 stars

Speedy and efficient

Well priced for the products I bought and they were delivered super quick

25 July 2026
Unprompted review
La Redoute UK logo

Reply from La Redoute UK

Hi, I am so pleased you found our products well-priced and that they were delivered super quickly. Thank you for your positive feedback! Thanks, Alfie

Rated 5 out of 5 stars

Good quality products

I purchased some cotton vests and they were very good quality, unfortunately, they came up a little small but I had already disposed of the package and return label so have opted to keep it.
I bought some muslin cotton pyjmas and they are good quality and suitable if you have allergies to other material and great for these hot summers.

I have nothing but good things to say about this company! I will continue to purchase from them as long as their quality persists and they keep offering sales.

8 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Gloria, I am so glad to hear you're happy with the quality of our cotton vests and muslin cotton pyjamas! We appreciate your feedback regarding the sizing of the vests and are delighted you'll continue to shop with us. Thanks, Alfie

Rated 5 out of 5 stars

Accurate and good quality

Accurate and good quality

24 July 2026
La Redoute UK logo

Reply from La Redoute UK

Steph,

We appreciate your positive feedback. We are so happy you found the quality to be good and accurate! Thank you for sharing your experience. Thanks Leanne

Rated 5 out of 5 stars

Amazing high recommend

Amazing high recommend

21 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Marta, thank you so much for providing your positive feedback with us, and for your recommendation. Thanks, Alfie

Rated 2 out of 5 stars

The wrong colour chairs were delivered…

The wrong colour chairs were delivered and the chairs I had ordered were then out of stock. (Unfortunate as I loved the chairs! )
I called to request a return but the return was not booked in with the haulier on a day I had booked off from work. I had placed an order for different chairs (which are great) for the same day so expected delivery and pick up at the same time. Resulted in me having to have another day at home and live with a large box with 2 chairs sat in living room for 2 weeks. Product quality great, low score due to a couple of issues.

19 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Gayle, I am really sorry to hear about the issues with your order for the chair and the inconvenience caused by the delivery and return process. I can see that one of my colleagues is monitoring the progress of your return, and we will be back in contact with you to confirm the details of your refund once the item has been collected. Thanks, Alfie

Rated 5 out of 5 stars

Great browsing experience

Great browsing experience, ordering was quick and easy and delivery was quick.

21 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Sharon,

We're so pleased to hear you had a great browsing experience, and that ordering and delivery were quick and easy for you. We truly appreciate your positive feedback! Thanks Leanne

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