LampShopOnline Reviews 

4,365
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I ordered 8 Energiser LED 6 foot 30W 4000k tubes. The package was well wrapped and no damage so kudos to them on that front. But found the bulbs are Ledvance and 21.6W so a cheaper nastier version. Ca... See more

Rated 1 out of 5 stars

we have been a customer of lampsonline for some years purchasing a lot of led panels for 3 commercial buildings. Our recent order was for 6k panel lights over 30 panels. Over the last 2 months a... See more

Rated 5 out of 5 stars

Bought some items from Lamp Shop Online a good few months ago. A short time ago one of the items, still in warranty developed a fault. Lampshop Online, grasped the problem immediately and withou... See more

Rated 5 out of 5 stars

Excellent service. Ordered 7 Energiser LED tubes and they were delivered the next day - very well wrapped and almost half the price elsewhere. They are brighter than the fluorescent tubes they replace... See more

Company details

  1. Lighting Store

Information provided by various external sources

We are lighting specialists based in West Yorkshire, UK, and are here to help solve your lighting problems! Here at LampShopOnline, we hold vast stocks of almost every bulb and lamp from the leading manufacturers of GE, Philips, Osram, Sylvania,Crompton and Venture. We also stock Control Gear and emergency lighting products from the following major brands: Tridonic, Helvar, Thorn, Mackwell, Orbik, BAG, Liteplan and Emergency Lighting Products (ELP). If you can't see what you are looking for on our website but you know what you want, call our dedicated sales team on 0113 8876270 or via the contact page, and we will be able to supply your needs at an extremely competitive price! If you have an example bulb or lamp which you wish to replace there will be a part number on the glass or on the neck of the bulb or lamp. You can enter this in to our search box to find your replacement part quickly.


Contact info

3.0

Average

TrustScore 3 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(4,365)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Had to call the LampShopOnline concering a gremlin with our delivery (NOT the fault of LampShopOnline) and they were extremely efficient, polite and helpful.

2 November 2022
Unprompted review
Rated 5 out of 5 stars

Delighted with my LED Energizer T8 6ft 30w LED Tube/Frosted with free Starter

I ordered a new LED strip light for my garage. I wasnt even sure if such a replace,ment existed, so I contacted Lampshoponline and spoke with the most knowledgeable lady, who guided ,me as to exactly what I needed. When I received the package, which was packed superbly well, it was within two days. The lamp and new starter are perfect!! Much better thatn my original strip light and about £22 in total! I am honestly delighted. Thank you.

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Great all round service

The website was easy to use, clear search function and the search produced a list of suitable components.

The price of the component was good, the postage speed was excellent

4 November 2022
Unprompted review
Rated 3 out of 5 stars

Simple ordering procedure and good…

Simple ordering procedure and good productsbut let down by their choice of courier. I paid for guaranteed next day delivery but it took 6 days. Only resolved when I phoned customer service and learnt the courier was awaiting instructions. I never received any despatch notifications.

25 October 2022
Unprompted review
Rated 5 out of 5 stars

ordered first class lights then reorder…

ordered first class lights then reorder then again all times efficient delivery then knowledgable staff and when 1 emergency fitting was missing battery part told me to keep light and a new one be out to replace so 10 plus for customer service only light site i go first everytime so thanks people was honour buying off you

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! I ordered in a rush and forgot to change delivery address and they made sure order is delivered to right address!! Thank you… btw the lights are so nice 🥰

20 October 2022
Unprompted review
Rated 5 out of 5 stars

Good experience

Good selection to choose from, delivered promptly in good condition (although carriage a bit pricey for small orders) and product works well. Helpful staff. Recommended

14 October 2022
Unprompted review

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