LampShopOnline Reviews 

4,365
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I ordered 8 Energiser LED 6 foot 30W 4000k tubes. The package was well wrapped and no damage so kudos to them on that front. But found the bulbs are Ledvance and 21.6W so a cheaper nastier version. Ca... See more

Rated 1 out of 5 stars

we have been a customer of lampsonline for some years purchasing a lot of led panels for 3 commercial buildings. Our recent order was for 6k panel lights over 30 panels. Over the last 2 months a... See more

Rated 5 out of 5 stars

Bought some items from Lamp Shop Online a good few months ago. A short time ago one of the items, still in warranty developed a fault. Lampshop Online, grasped the problem immediately and withou... See more

Rated 5 out of 5 stars

Excellent service. Ordered 7 Energiser LED tubes and they were delivered the next day - very well wrapped and almost half the price elsewhere. They are brighter than the fluorescent tubes they replace... See more

Company details

  1. Lighting Store

Information provided by various external sources

We are lighting specialists based in West Yorkshire, UK, and are here to help solve your lighting problems! Here at LampShopOnline, we hold vast stocks of almost every bulb and lamp from the leading manufacturers of GE, Philips, Osram, Sylvania,Crompton and Venture. We also stock Control Gear and emergency lighting products from the following major brands: Tridonic, Helvar, Thorn, Mackwell, Orbik, BAG, Liteplan and Emergency Lighting Products (ELP). If you can't see what you are looking for on our website but you know what you want, call our dedicated sales team on 0113 8876270 or via the contact page, and we will be able to supply your needs at an extremely competitive price! If you have an example bulb or lamp which you wish to replace there will be a part number on the glass or on the neck of the bulb or lamp. You can enter this in to our search box to find your replacement part quickly.


Contact info

3.0

Average

TrustScore 3 out of 5

4K reviews

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No recent history of asking for reviews

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3.0

All reviews

(4,365)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good for the price

Dilvered quickly and in one piece, as others have pointed out they are a little flimsy so took the advice and supported them in the middle with a cable tie, as these are in the garage this was not a problem, I have seen on line some people having issues not realising they have to modify the fittings which I found easy to do, very bright.

9 September 2023
Unprompted review
Rated 2 out of 5 stars

No problem with Lampshop online.

No problem with Lampshop online.
The problem was with Fedex.
Packaging completely destroyed. Base of box open.
Every box inside was flattened. Fortunately nothing damaged but some parts missing presumed fallen out of the base.
Fedex didn't deliver on the day requested.
Please don't use Fedex. Not the first time I've had issues with them.

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Powermaster LED Batten

Very prompt delivery, ordered early afternoon with the basic delivery option (1-2 days), arrived before 10:00 the following morning.
Have now fitted the light, a very simple procedure, very inobtrusive and works beautifully.

27 August 2023
Unprompted review
Rated 5 out of 5 stars

Purchased 2 ledvance 20w lights

Purchased 2 ledvance 20w lights. Delivery was quick. Lights installed easily. First impressions look good quality, very compact size and lightweight. Settings straightforward if a little fiddly. Give excellent light, and with 5 year warranty.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Check of non stock

Phoned the company to enquire about a High Bay LED light showing out of stock. Advisor pointed me to an alternative light fitting whch met my requiremenrs excatly.
Proceeded to order online - very good

16 August 2023
Unprompted review
Rated 1 out of 5 stars

Money down the drain

After paying extra for next day delivery, the item arrived broken. Delivery guy probably heard the glass and decided to just leave on our doorstep without ringing bell.

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I ordered a replacement bulb for my nanas kitchen, it was one of the longer ones so when it arrived it had bent in the middle. I emailed customer service and they had sent out a replacement within the hour.

It arrived at the house less than 2 days later and they'd packaged it extra tight and added an extra bulb in for her, the customer service via email was quick, friendly and helpful and they resolved the issue immediately.

New bulb works perfectly and now she has a spare one, definitely recommend this company!

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, found the lights I needed to replace some florescent lights, unfortunately broke on arrival but one email with a pic made a replacement easy.

26 July 2023
Unprompted review
Rated 3 out of 5 stars

3 of our fittings were damaged in…

3 of our fittings were damaged in delivery. The remote sensor on 3 of the fittings had to be modified on site as a repair The sensor was snapped off. I would recommend strnger packaging. No complai t with the product

24 July 2023
Unprompted review
Rated 5 out of 5 stars

PIR replacement light

Great service. Light arrived in two days standard delivery. It replaced a Luseco light which failed after less than 3 years. Fitted it yesterday and added an external water proof junction box. That means we can remove in the future from outside without having to get to the internal junction box which is under the floor boards. The light is easy to install and has protruding adjustment buttons which makes it easier to set up. It gives a warm light all the way to my back gate at 12m away. I can not comment on it's longevity but time will tell. The 5 year warranty is a good bonus.

29 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Company

Thank you very much to all concerned in Sales and Customer Services. I bought a few items in largish quantities. Very helpful and very good prices, so thanks a million :)

18 July 2023
Unprompted review

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