Really excellent service on my second attempt at booking. First attempt, I was informed no tyres in stock so had to call back. Called back the next day, tyres available, booked in for following day. S... See more
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ETEL House, Avenue One, SG6 2HU, Letchworth Garden City, United Kingdom
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Had MOT at Chadderton. Needed 2 parts changing. Quoted £85 for a drop link that cost on average £10 at most retailers, and £130 for a wishbone that costs £50 at most other retailers. Total quote for the parts and work £450. Upselling at Kwik fit is ridiculous. Will not be going back. On the upside the mechanic who did the MOT and showed me the issues was great.

Reply from Kwik Fit
Web site crap. Search for tyres get I'm not a robot capthcar crap pops up! Feedback, captcha again!!
Never ever go to this site again for tyres. Why the hell does someone need to prove they not a robot or complete a captcha just to search for tyres and book it in.
God damn fed up of these useless captchas

Reply from Kwik Fit
Extremely knowledgeable. Quick service on my driveway. Stress free experience.

Reply from Kwik Fit
I had new tyres fitted (mobile). Unfortunately, there was a defective valve. However, when I took it to the local Kwikfit, they sorted it out without hesitation. And at no cost. All-in-all, a great experience and thanks to all involved.

Reply from Kwik Fit
Technician was very informative and kind, excellent customer service. It was very easy to book in a tyre change for next day fitting. I will definitely use this service again.

Reply from Kwik Fit
Just visited kwikfit Ballymena
Brilliant team
Specially Louise and Jack
Very helpful and nothing was any bother

Reply from Kwik Fit

Reply from Kwik Fit
Excellent Communication from time of booking to arrival of engineer and completion of works

Reply from Kwik Fit
I wasn't there but my wife said the fitter (Sorry I don't know his name) was very efficient and polite and helpful which is what you want and also helped with the sensor issue we had.
The guy on the phone at initial call was very helpful as well.
Overall excellent customer service and we'd use you again.

Reply from Kwik Fit
Was extremely impressed with the mobile tyre fitting service and would highly recommend.

Reply from Kwik Fit
Had two tyres fitted on my drive to my old classic temporarily non running XJ6 . Arrived on time , gave advance warning of arrival , carefuly jacked up the car and got on with the job . The old perished tyres were off in no time and the correct new ones fitted fast . The guy who did the job was local, very slick and professional, despite it being a blazing hot day for which he accepted a cold drink . Booked and paid for the two tyres online and as such got a 10% discount. Subsequently got a full tyre report and invoice via e mail . Would highly recommend and do this again, as I was very impressed at how slick and easy it was , excellent customer service.

Reply from Kwik Fit
Appointment cancelled at short notice & rearranged appointment happened 8 hours late

Reply from Kwik Fit
Booked online for 4 tyre changes on the same day, fitted within the hour at Bulwell, Nottingham Store, by Lance. Amazing, quick service. Lance was very friendly, approachable and knowledgeable. Highly recommended.

Reply from Kwik Fit
Lee the fitter was a great guy, very friendly, helpful and efficient.

Reply from Kwik Fit
First time using kwik fit and first time needing a tyre change. Online booking was seamless and mobile tech service was on time and a quick job. Would highly recommend

Reply from Kwik Fit
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