Kohler Showers takes advantage of senior citizens
We inquired Kohler Showers about renovating the shower stall in our bathroom. They sent a fast talking salesman that convinced us to go with them. First, he misrepresented the material they would be using, calling it Lux Stone. We thought it would be granite or even quartz. It turned out to be mostly imitation marble made from plastic. For the price we paid, we could have had our entire bathroom renovated in real stone, instead of just our shower. Our daughter says we overpaid for the work and we were taken advantage of by this company. The workmen left our bathroom in a mess. The grout work looked horrible. We called them back to fix it. They sent someone who replaced the grout, but it still looks like it was done by amateurs. We called again to request they redo the grout correctly. Kohler Showers ignored our calls. Then the pandemic hit, and after the lockdowns eased up, we again called Kohler Showers about correcting the horrible grout work. A salesman gave us double talk, and refused to fix the problem. I would advise anyone looking to have a shower stall renovated to stay away from the Kohler Showers company.