Knights Professional Services Reviews 

961
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, often highlighting their ability to simplify complex processes and provide practical advice. The service is frequently described as excellent, with many appreciating the efficient communication, quick response times, and being kept well-informed throughout their interactions. However, some people mentioned that the fees were higher, though some acknowledged that the quality of service justified the cost.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Clients share positive opinions on customer service, consistently praising the professionalism, efficiency,... See more

Response time

Customers had positive experiences with response times, frequently praising the prompt and professional... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the services to be expensive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ian Peach and Samantha Kidd at the Cosham branch of Knights provided a friendly yet professional service. Response to any queries from me were answered promptly. They acted for me on a not run-of-the-... See more

Rated 5 out of 5 stars

We cannot speak highly enough of Kate Herbert. Our house sales and purchase was meant to be straightforwards, it was anything but. from the very beginning Kate made the process simple and her response... See more

Company replied

Rated 5 out of 5 stars

Very professional..always ahead of the game...clear in explanation. Always returned my calls and if not sent email. You pay for what you get and I believe Joanne throughout the whole experience hel... See more

Rated 5 out of 5 stars

We have worked with Rachael Billam and her team for 11 flat sales over the past 2 years. We have been extremely happy with their professionalism, friendly communication and the speed at which they wo... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Immigration Attorney
  6. Tax Attorney

Written by the company

Knights is unique in the UK legal and professional services sector and we are redefining our industry. Continuing to increase our geographical coverage and build the scale of our operations, we have become one of the largest collaborative professional services teams in the UK through our strong culture and corporatised model, meaning Knights is now increasingly becoming recognised as the business of choice for more clients and professionals. Pioneers for a new type of professional services business; we operate a unique and proven model which has created a strong and resilient platform for growth. We continue to make good progress against our vision of leading the regional market in the UK, consistently delivering high quality services to our clients across an ever-increasing range of services and sectors. More than 1,100 professionals now work as one team offering a distinctive blend of local knowledge aligned with national capability and presence to deliver a premium client experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

961 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(961)

261 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrendous experience which will have…

Horrendous experience which will have lasting impact for years, no end to how much their costs...estimate was just that plus 1/2 again all about maximising their profit from start to finish...stay away if you don't care much about the cost engaging could financially ruin you

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Knights have honestly been the best…

Knights have honestly been the best solicitors that I have worked with. Yes, they are a bit pricey - but the amount of stress they saved made it worth it. Both Hannah and Louise in the Brighton office were both friendly, helpful and very efficient. Thanks very much !!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Splendid Job

As executor, I was charged with selling the house of a deceased estate. I was fortunate to be put into the hands of Rachael Billam who did a splendid job of looking after both the sale and me. She kept me informed at every stage, leading to a successful conclusion. Thanks Rachael.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and Supportive Professional Service

I would like to thank Guy Petrie of the conveyancing team at Knights in Lincoln for his excellent service in the successful sale of our parents home.

During the whole process there were many queries raised by the buyers and their solicitor. However these were dealt with thoroughly and calmly by Guy as he guided us through our responses. His attention to detail, clarity of communication and wise advice during this whole process was terrific.

If you want a professional and reliable conveyancing service in the Lincoln area then I cannot recommend enough to give Guy Petrie a call.

Guy - thank you again on behalf of the Copping family.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

I use David and his team regularly for my work. They are simply brilliant. Twice this year, we have exchanged within 2 weeks. They are responsive and quick to deal with all matters. I really don't need to look elsewhere and would thoroughly recommend David Willis.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

First House Purchase

I was recommended to use Knights by a friend. In hindsight I am grateful for that recommendation. Gethin Lloyd was terrific in providing a very good conveyancing service for us on the purchase of our first house. Always quick to respond to email queries, he was supportive and reassuring throughout the process. No question was considered too stupid. Information was presented clearly. I felt we were in a very safe pair of hands.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

I found Fiona Tapp to be an excellent…

I found Fiona Tapp to be an excellent source of information when selling my home.
Fiona’s efficiency, speed and professionalism was quite superb. She guided me through each step and provided all the information required. I feel it was almost effortless on my part, which is exactly what I prefer.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t Have Asked For More

We couldn’t have asked for a better experience than we received when we used Knights to act for us in the sale of our property. Professional and straightforward throughout with every step of the process clearly explained. I would recommend the firm to anyone for efficient and personal service. Particular thanks to David Willis and Kerianne Walker for their sterling service throughout.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent.

Knights of Leeds and York sold my property and bought the new one. I have used them before. They went above and beyond to secure me the property I liked in record time. This saved the housing chain of five from breaking down.

They answered every query with kind professionalism and pushed to get answers when none were forthcoming. I cannot thank them enough for their thoroughness, helpfulness and sheer excellence in their field. They kept me abreast of every development and explained what was happening and what should be happening every step of the way.

I cannot thank them enough.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Residential property sale

Sale of my mother's bungalow was handled by Rachel at the Newcastle-under-Lyme office, whom provided the best possible service in dealing with all matters promptly and efficiently even to the point of visiting my mum to confirm identity and wishes. Rachel always took phone calls and responded rapidly to emails. She is a credit to Knights.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Knights

We had a great experience with Knights Solicitors in Brighton and Hove during our first house purchase. Their communication was clear, prompt, and professional throughout, which made the whole process feel much more manageable.

A special thank you to Sally, our solicitor, who was fantastic, approachable, efficient, and always on top of things.

We’d highly recommend Knights Solicitors to anyone looking for a smooth and reliable conveyancing service.

30 April 2026
Unprompted review
Knights Professional Services logo

Reply from Knights Professional Services

Thanks for the feedback for Sally and team, glad they made the process good.

Rated 5 out of 5 stars

We’ve used Andrew Piggin on several…

We’ve used Andrew Piggin on several occasions. We love how friendly and responsive he is to any questions. The last property we bought he got through in less than 4 weeks! Highly recommended

24 April 2026
Unprompted review
Knights Professional Services logo

Reply from Knights Professional Services

Thanks for the review, Andrew is certainly quick!

Rated 5 out of 5 stars

Couldn't have asked for better

Couldn't have asked for better. Communication was excellent throughout — every progress enquiry was met with a quick, clear response, which made a real difference during what turned out to be a particularly tricky sale, with the Building Safety Act adding extra complications along the way. Kirsten, Shona, Reemin and the wider team were all consistently professional and helpful, and got us over the line with minimum fuss. Highly recommended

24 April 2026
Unprompted review
Knights Professional Services logo

Reply from Knights Professional Services

Thanks for your review. The Building Safety Act is not straightforward but glad the team were able to guide you through the transcation so well.

Rated 5 out of 5 stars

We cannot speak highly enough about…

We cannot speak highly enough about Lowri Peploe-Williams and her team, and the work they did for us on a complicated flat purchase. We would recommend them without hesitation.

17 April 2026
Unprompted review
Knights Professional Services logo

Reply from Knights Professional Services

Thanks for your review and praise for Lowri and the team.

Rated 5 out of 5 stars

Fantastic Service

I dealt with Rachael and she was fantastic. I had a few issues on my sale, but she guided me through the whole process and was extremely professional and prompt in all my queries. I have no hesitation in recommending Rachael and Knights services.

24 April 2026
Unprompted review
Knights Professional Services logo

Reply from Knights Professional Services

Thanks for your review and kind comments about how Rachael guided you through the process so well.

Rated 5 out of 5 stars

Excellent and professional

We received excellent service from Knights for our recent successful sale. Jamie Noel and his team are professional, helpful, thorough and very swift to respond to all issues arising, steering the process expertly through. We recommend them wholeheartedly.

24 April 2026
Unprompted review
Knights Professional Services logo

Reply from Knights Professional Services

Thanks for your review and recommendation for Jamie and team.

Rated 5 out of 5 stars

Fantastic experience

Kimberly Gardner assisted myself and my wife on the selling of our previous property and purchase of our new. The chain was difficult to say the least and we had serious issues with our house builder on the purchase at completion stage.

Kimberly was first class and couldn’t have done any more to make the process as easy as possible during a very stressful situation.

Would highly recommend.

Lee

16 April 2026
Unprompted review
Knights Professional Services logo

Reply from Knights Professional Services

Thank you for such a brilliant review and such kind words for Kim. Glad she made it happen for you.

Rated 5 out of 5 stars

We instructed Kirsten Wickham/Knights…

We instructed Kirsten Wickham/Knights to handle the purchase of new built home and found her to be very professional and easy to communicate with. Everything involving the purchase was explained very well, and she also spent a bit of time talking me through a few specific concerns I had in the early stages of the transaction. The prepared reports pre-exchange were very comprehensive, which I found really useful.
I would recommend Kirsten (and the team supporting her) to anyone who's looking for representation in a new built house purchase transaction. Thanks for the good work!

26 March 2026
Unprompted review
Knights Professional Services logo

Reply from Knights Professional Services

Thanks for your review, our new build team do their best to support clients through the process and we are glad they did it so well.

Rated 4 out of 5 stars

It was been great working with Knights…

It was been great working with Knights Plc for the purchase and sale of property.
They are very professional, and excellent in keeping on top of things and very pro active.
I worked with a number of Solicitors, and would definitely recommend Knights to anyone looking for hassle free sale or purchase of property.

Nicola and Waheeda are amazing and quite proactive in taking care of their clients.

13 April 2026
Unprompted review
Knights Professional Services logo

Reply from Knights Professional Services

Thanks for your review for Waheeda and Nicola and glad you had a hassle free move.

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