Kiva Reviews 

743
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a wonderful and great experience with this company. Consumers deeply appreciate the meaningful platform that connects everyday lenders with individual borrowers around the world to support small businesses and life-improving projects. People truly enjoy being able to easily choose specific recipients and follow their inspiring progress closely as micro loans are successfully repaid. Reviewers frequently mention that the official website is exceptionally clean and very easy to navigate and provides transparent, detailed information about every single loan opportunity. Customers also truly love the sustainable cycle where fully repaid funds can be easily reinvested to help even more individuals over time.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that it provides an easy and... See more

User experience

Clients share positive opinions on user experience, highlighting how easy and well organized the platform is.... See more

Product

Users describe positive interactions with product, appreciating the ability to support motivated individuals... See more

Website

Customers had positive experiences with website, describing it as very easy to utilize, well organized, and... See more

Payment

Consumers find payment to be a deeply rewarding experience, appreciating the revolving cycle where loans are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the concept of connecting lenders with specific borrowers who are in need of loans to improve their lives. The Kiva site is very easy to utilize and offers a diverse choice of loan-seekers. I... See more

Rated 5 out of 5 stars

Kiva offers a great way to support individual borrowers worldwide. Most of the loans are fully repaid over time, so the same funds can be reinvested again and again. This has enabled me over the years... See more

Rated 5 out of 5 stars

Kiva is easy, fun, inexpensive, and does incredible good in communities around the world. Kiva is in the "Empowerment Business." By helping people all over the world to start and/or expand their small... See more

Rated 5 out of 5 stars

I've been donating funds to help people around the world for at least 10 years. I started giving through my employer, HP. I enjoy helping people which allows them to fulfill their dreams and ambitio... See more


Company details

Written by the company

Kiva enables you to loan to small businesses in developing countries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

743 reviews

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No recent history of asking for reviews

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4.8

All reviews

(743)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

KIVA Helps People

KIVA is great opportunity to directly help a small business in impoverished areas expand for the benefit of the owner, their family and the community.
All of my loans have been repaid and reloaned.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

SEEKING FURTHER INFO re SUPPORTING NEPALProvided me with an opportunity to…

Provided me with an opportunity to provide feedback and seek answers to my ONE QUESTION re what has happened to Kiva.org and its relationship with NEPAL??

My family and I wish to support Female Nepali entrepreneurs. For many months or perhaps years there have been NO OPPORTUNITIES to do so due to lack of Nepali loans. Has Nepal been abandoned by Kiva ? If so please notify me so that I may seek other more current charitable/microlending opportunities to benefit Nepali women. Needless too say WE ARE DISAPPOINTED.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Kiva is unique among microlending organizations

Kiva has a very unique feature which sets it apart from other microlending organizations I've looked at: The fact that your loan, once repaid, can be loaned out again in perpetuity. In other words, each loan I make can help countless people, as I get to choose who the next recipient is after the previous one repays the loan. Another thing I like is that I get to select the borrower based on their need(s) and their geographic location. It's a very personal experience. The only thing I wish I could do was make personal contact with the borrower to see how they're doing. But, I can understand why that wouldn't be a good idea. It's just too risky, for the borrower as well as the lender.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Kiva is a friend to all...

I have been loaning money through Kiva for many years and have always found them to be straightforward and honest. It's nice to be able to help others around the world and see them prosper.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Like giving, but with an added bonus!

A loan through Kiva has the same satisfying feeling as a simple donation to a worthy cause, with the added very large bonus that the same money comes back and lets you give it over and over again. The web interface is simple and straightforward. You can filter loans by region or gender. You are given a reasonably clear idea of what the money will do for the person borrowing it, and how and when they are likely to pay it back.
It is an excellent giving experience.

15 August 2024
Unprompted review
Rated 1 out of 5 stars

If you close your account any collected money on your delinquent loans goes to Kiva

Kiva will not deny this happens. Please see my previous comment. They said: "Please note that it is in not in the best interest of Kiva in any way for a loan to become delinquent and default, as you have suggested. Loans that eventually default because of extended delinquency do not return to Kiva." Delinquent loans that don't default but your portion has been paid back will go to Kiva if you closed your account. So, they have an incentive to keep delinquent loans open for a very long time. Five years for me. I ran out of patience and closed my account. If they respond to this, please tell the readers how long you keep delinquent loans open.

18 November 2023
Unprompted review
Rated 3 out of 5 stars

Good if you want to empower people, but not an investment opportunity

I put out six small loans to various sectors and countries and am now rating after the terms have all ended. The result was.

Two repayments in full
Two repayments in full with a currency loss
Two defaults with about 50 and 60% paid back

About a 20% loss in money overall. I have no problem with the concept, just that it is positioned as an investment. I think that going forward, I will invest in my brokerage accounts and donate through gofundme.

14 August 2024
Unprompted review
Kiva logo

Reply from Kiva

Hi DG Rochester, thanks so much for your review. To clarify, Kiva loans are not an investment but rather a charitable loan. Because Kiva is a non profit, which means there is no interest earned by Kiva or by lenders on these loans. The risk of default losses (the average Kiva lender experiences a 1.83% default rate) is one reason Kiva is defined as a charity rather than an investment platform. If you have any questions about your loans, please reach out to us at contactus@kiva.org.

Rated 5 out of 5 stars

A Hand Up

I've always been a big believer in the charitable philosophy of a "hand up" rather than a "hand out." I've also been impressed with the concept of microcredit--small loans to individuals so that they can become self-sufficient through their own business endeavors. Kiva encapsulates both these concepts in its platform. Plus Kiva in my mind maximizes the efficiency of charitable lending. The most bang for the lent dollar. Kiva allows the lender to customize their loan portfolio to match their interests: country, gender, type of business, environmental concerns, etc. It is by far my favorite cause!

12 July 2024
Unprompted review
Rated 5 out of 5 stars

I've participate in more than 2,700…

I've participate in more than 2,700 loans over the last eight or nine years. KIVA is an incredibly effective tool for helping others. My wife and I visited an NGO in the Philippines a number of years ago that we support via KIVA. We met with the CEO and their business development person. It was an eye opener. Keep up the great work - we are big fans of KIVA,

12 July 2024
Unprompted review
Rated 4 out of 5 stars

I love making loans to KIVA

I love making loans to KIVA. As a senior living on a pension, I do not have a lot of "disposable" income. The fact that I can loan as little as $25.00 and be part of a group who has helped a desperate person/family to start a business, maintain a current business, put a sanitary toilet in their home instead of an outhouse, pay for uniforms for their children so they can attend school, in some of the most desperately poor regions of the world, makes me feel like I CAN have some impact. $25.00 wouldn't make me bankrupt but it also wouldn't make me a millionaire if I held onto it. Those of us who were born in and grew up in the Western world have never had the hardships that these people have.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Finding ways to help.

The ability to help a lot or a little with feeling like I’m a part of someone journey and making a difference is what I love about Kiva. Paying it forward with Kivas help.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Easy to Use

It’s easy to check out people you’d like to lend to, plus you get updates on how your donation is being used.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Great results since 2017

I started making microloans with Kiva in 2017. I've made 408 loans totaling $10,500. My losses have been just under $400. Each month I just relent what has been repaid to me. So I keep re-lending the same money over and over. You get to pick who you want to help. And my case I want to help women who in many cultures are marginalized and cannot get loans. This is just been a .

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Do good and feel good

We have been involved with Kiva for over 10 years now and what I love about it is that by depositing money with Kiva you are helping people who want to help themselves. I also like that you can direct your funds to borrowers whose values match your own and that as you are repaid you can relend the funds, over and over!

18 June 2024
Unprompted review

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