Kiddies Kingdom  Reviews 

33,249
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery, with many items arriving sooner than expected or even the next day. People often praise the excellent quality and value for money, noting products are exactly as described and competitively priced. Reviewers appreciate the helpful and knowledgeable staff, along with clear communication and updates regarding their orders. However, some customers noted receiving items that were damaged or dirty upon arrival, requiring cleaning or attention. A few others also experienced significant delivery delays beyond initial estimates or difficulties with returns and resolving faulty products.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the super fast and quick... See more

Product

Consumers find product to be positive, with many reviewers praising the quality and value for money of items... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and smooth,... See more

Quality

People report positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Price

Users describe positive interactions with price, frequently highlighting that products are offered at... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We quickly needed to find a new car seat after getting our intended one from the garage and it was covered in mould. This was the only place we found a car seat that would fit the bases we already had... See more

Rated 5 out of 5 stars

The team at Kiddies Kingdom have been nothing short of amazing. I am currently heavily pregnant and in the middle of moving house. They have stored my items, looked after them and worked with me so th... See more

Rated 5 out of 5 stars

I have ordered tutti bambini chest of drawers. It was in a better price then any other website online. Delivery was fast. It came in a damaged box, but luckily the item looks untouched. Didn't assem... See more

Company replied

Rated 5 out of 5 stars

Amazing service in store with Katie guiding us through all essentials that are needed. Excellent in quality, safety and prices. Very fast delivery , we were expecting pram to be in stock August but a... See more

Company replied


Company details

  1. Baby Store

Written by the company

At Kiddies Kingdom, we believe every family deserves the very best start. Since 1985, we’ve been proudly supporting parents across the UK, helping to create safe, stylish, and happy spaces for little ones to grow. Over the years, we’ve built a reputation for choice, quality, and value — and for always going the extra mile for our customers. Our impressive 9,000 sq ft showroom is a place to explore, test, and compare products in person, with expert staff on hand to offer guidance and advice. Behind the scenes, our 50,000 sq ft of warehousing means we can keep an extensive range in stock and ready for fast delivery, so you never have to wait long for the things you need most. Because we’ve nurtured strong partnerships with leading nursery brands for decades, we’re able to bring you exclusive deals and one of the widest selections in the industry — from essential everyday items to the latest innovations in baby care. Whether you’re preparing for your first newborn or adding the finishing touches to a growing toddler’s room, Kiddies Kingdom is here to make every stage of your parenting journey easier, more exciting, and more memorable.

Key Highlights

Written by the company

50,000 Sq Ft of Stock Ready to Go
Over 10,000 products from 170+ trusted brands, all under one roof.
Same-Day Dispatch
Place your order before 3pm and we’ll send it out the very same day.
Free, Convenient Delivery
Enjoy free delivery with a 1-hour timeslot sent via SMS. Plus, the option to re-arrange with ease.
365 Day Returns
Shop with complete confidence — return your items any time within a full year!
Price Match Guarantee + 15% Off
We won’t just match the best price you find — we’ll beat it by 15%!
Friendly Expert Advice
Our knowledgeable team is here to help — call us on 01924 439049.
35+ Years of Experience
Established in 1985, we’re one of the most trusted names in the nursery industry.

Fast & Free Shipping!

Next Day Delivery | No Cost | Hassle Free

Live stock levels means if a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to go and can be with you within 24 hours. Super fast shipping, with SMS updates and 1 hour timeslot for delivery!

Contact info

Unlock Big Savings Today!

Take an Extra 5% Off with Code: EXTRA5

4.4

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.4

All reviews

(33,249)

3,066 reviews in the last 12 months

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Rated 2 out of 5 stars

Haven’t received my pram as delivery is…

Haven’t received my pram as delivery is delayed

27 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Diane,

Thank you for taking the time to share your experience with us. We are very sorry to hear that your pram has been delayed.

Unfortunately, due to an unexpected stock discrepancy, our website incorrectly showed the item as available when it was not. We completely understand how disappointing this is, and we sincerely apologise for the frustration and inconvenience this has caused.

We have been advised by the supplier that the latest estimated stock arrival is 30th July. As soon as the stock arrives, your order will be prioritised for dispatch, and you'll receive confirmation as soon as it is on its way.

We appreciate that delays are never ideal, particularly when ordering such an important item. If you would prefer not to wait, our Customer Care Team would be more than happy to discuss alternative options that may be available sooner.

Thank you again for your patience and understanding. We truly appreciate your feedback and apologise once again that your experience has not reflected the high standard of service we strive to provide.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 1 out of 5 stars

I havnt had my delivery yet but paid…

I havnt had my delivery yet but paid for next day so no not happy

27 July 2026
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Reply from Kiddies Kingdom

Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with the delivery of your order.

Having reviewed your order, we can see it was placed after our 3pm cut off on Friday, meaning it qualified for dispatch on the next working day. Your order was therefore dispatched on Monday and delivered today in line with our next working day delivery service.

We appreciate how important it is to receive your order as quickly as possible, and we're sorry for any confusion regarding the delivery timescale.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Very happy with service provided.

Great prices, quick delivery and good communication. Quality products and competitive prices. Second purchase I have made.

24 July 2026
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Reply from Kiddies Kingdom

Hi Pauline,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were so happy with the service you received. It's especially wonderful to know that this is your second purchase with us, as returning customers are the greatest compliment we could receive.

We're pleased that you found our prices competitive, your delivery was quick, and our communication kept you informed throughout your order. It's also fantastic to hear that you were happy with the quality of your purchase.

Thank you again for your continued support and for choosing Kiddies Kingdom. We truly appreciate your loyalty and look forward to welcoming you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent product fast deliver

Excellent product fast deliver

24 July 2026
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Reply from Kiddies Kingdom

Hi Nikki,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were pleased with your purchase and our fast delivery service. It's wonderful to know that your product met your expectations and arrived promptly.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Quick delivery

Quick delivery

24 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Jade,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were pleased with the speed of your delivery.

We understand how important it is for customers to receive their orders promptly, especially when purchasing items for little ones, so it's great to know your order arrived quickly and your experience was a positive one.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us your feedback. We really appreciate your support and hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Really positive experience

Really positive experience. Ordered a new car seat for my 4yo and it arrived a day early and was just as described. Really good value for money too!!

24 July 2026
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Reply from Kiddies Kingdom

Hi Shauna,

Thank you for taking the time to share your experience with us. We are delighted to hear that you had such a positive experience when ordering your new car seat.

It's fantastic to know that your order arrived earlier than expected and that the car seat was exactly as described. We understand how important it is to have confidence when purchasing safety products for your little ones, so we're pleased that you were happy with both the quality of the product and the value for money.

We always aim to offer a wide range of trusted baby brands at competitive prices, while providing a smooth and reliable delivery service, so your kind feedback means a great deal to the whole team.

Thank you again for choosing Kiddies Kingdom and for sharing your lovely review. We hope your 4 year old enjoys their new car seat, and we look forward to helping you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

I ordered the cove

I ordered the cove, expected delivery was 2-3 weeks, however I received my order within a week so very happy with the service.

24 July 2026
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Reply from Kiddies Kingdom

Hi Amina,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were pleased with the service you received and that your Cove arrived much sooner than expected.

We understand how exciting it is to receive new items, especially when preparing for your little one, so it's wonderful to know that your order arrived within just a week despite the original estimated delivery timeframe being 2 to 3 weeks.

We always aim to keep customers updated with accurate delivery expectations while working hard to get orders out as quickly as possible, so your feedback is greatly appreciated.

Thank you for choosing Kiddies Kingdom and for sharing your lovely review. We hope you enjoy your purchase and look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent service and arrival on time…

Excellent service and arrival on time in great condition thanks

17 July 2026
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Reply from Kiddies Kingdom

Hi Mandy,

Thank you for taking the time to share your experience with us. We are delighted to hear that you received excellent service and that your order arrived on time and in great condition.

We know how important it is for customers to receive their purchases safely and within the expected timeframe, so it's fantastic to hear that everything arrived exactly as it should. Your kind feedback means a great deal to the team and we really appreciate you taking the time to let us know about your experience.

Thank you for choosing Kiddies Kingdom. We hope you enjoy your purchase and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Highly recommend. Fast delivery

Honoured price match guarantee and delivery from placing order was super fast. Had a terrible experience with another company trying to buy the same car seat, thankfully kiddies kingdom were the exact opposite. Would highly recommend

23 July 2026
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Reply from Kiddies Kingdom

Hi Richard,

Thank you for taking the time to share your experience with us. We are delighted to hear that you had such a positive experience and that we were able to provide the level of service you were hoping for.

It’s fantastic to know that our price match guarantee helped you secure the car seat at a competitive price and that your order was delivered so quickly. We understand how important it is to feel confident when purchasing essential items, especially after experiencing difficulties elsewhere, so we’re really pleased that our service provided a much better experience.

Our team works hard to offer great value, reliable delivery, and a smooth shopping journey from start to finish, so your kind words and recommendation mean a great deal to us.

Thank you again for choosing Kiddies Kingdom and for sharing your feedback. We hope you enjoy your new car seat and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent service

Excellent service. I ordered my rocking chair and the next day it was being delivered. Excellent product and excellent customer service thank you so much x

23 July 2026
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Reply from Kiddies Kingdom

Hi Hayley,

Thank you for taking the time to share your experience with us. We are delighted to hear that you received excellent service and that your rocking chair was delivered so quickly after placing your order.

It’s wonderful to know that you are happy with the quality of your product and that our customer service team provided the support you needed. We understand how exciting it is to receive items for your home and nursery, so we’re pleased that your experience from ordering through to delivery was such a positive one.

Your kind words mean a great deal to the whole team, and we really appreciate you taking the time to leave us such lovely feedback.

Thank you for choosing Kiddies Kingdom. We hope you enjoy your new rocking chair and look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Absolutely splendid company

Absolutely splendid company, so happy with the selection of products and customer service made sure we felt comfortable in choosing a beautiful car seat for our new addition.

Thanks Kiddie Kingdom

24 July 2026
Unprompted review
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Reply from Kiddies Kingdom

Hi Rebecca,

Thank you for taking the time to share your experience with us. We are delighted to hear that you had such a positive experience with Kiddies Kingdom and that you were happy with the selection of products and the support provided by our team.

Choosing the right car seat for your new addition is an important decision, and we are so pleased to hear that our team helped you feel comfortable and confident throughout the process. We always aim to provide helpful guidance and make sure our customers have the information they need when choosing products that are right for their family.

Your kind words about our product range and customer service mean a great deal to us, and we will be sure to share your lovely feedback with the team. Thank you for trusting Kiddies Kingdom to be part of such a special time, and we hope you enjoy your new car seat.

We look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Quick easy transaction

Quick easy transaction. Item arrived well packaged and really fast delivery.

23 July 2026
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Reply from Kiddies Kingdom

Hi K Ivory,

Thank you for taking the time to share your experience with us. We are delighted to hear that you had a quick and easy transaction and that your order arrived well packaged and with fast delivery.

We know how important it is for customers to receive their purchases safely and promptly, so it’s fantastic to hear that everything arrived exactly as expected. Our team works hard to ensure orders are carefully prepared and delivered efficiently, and we really appreciate your kind feedback.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us your review. We hope you enjoy your purchase and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great service

Great service. Easy to use website and delivery was really quick

23 July 2026
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Reply from Kiddies Kingdom

Hi Rebekah,

Thank you for taking the time to share your experience with us. We are delighted to hear that you received great service and found our website easy to use.

We’re also pleased to know that your order arrived quickly. We understand how important a smooth and convenient shopping experience is, from finding the right products online through to receiving your order, so it’s fantastic to hear that everything went well.

Your kind feedback means a great deal to the whole team, and we really appreciate you choosing Kiddies Kingdom. We hope you enjoy your purchase and look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fast delivery and cheapest price for…

Fast delivery and cheapest price for the car seats I bought

23 July 2026
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Reply from Kiddies Kingdom

Hi Impressa,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were happy with the fast delivery and the price of the car seats you purchased.

We always aim to offer a wide range of trusted baby products at competitive prices, while providing a reliable and efficient delivery service, so it’s fantastic to know that you found exactly what you were looking for at great value.

Your feedback means a great deal to the whole team, and we really appreciate you choosing Kiddies Kingdom. We hope you enjoy your new car seats and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 4 out of 5 stars

Very good service

Very fast delivery and good quality of products. Big range of products too at competitive prices.

23 July 2026
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Reply from Kiddies Kingdom

Hi Paulina,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were pleased with both the speed of your delivery and the quality of the products you received.

It's wonderful to know that you also found our wide range of products and competitive pricing to be highlights of your shopping experience. We work hard to offer an extensive selection from leading baby brands while keeping our prices as competitive as possible, so it's great to hear that this made a positive difference.

Your kind feedback means a great deal to the whole team, and we truly appreciate you choosing Kiddies Kingdom. We hope you enjoy your purchase and look forward to welcoming you back for your future baby and nursery essentials.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fantastic product quick delivery

Fantastic product quick delivery

22 July 2026
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Reply from Kiddies Kingdom

Hi Gayle,

Thank you for taking the time to share your experience with us. We are delighted to hear that you are happy with your purchase and that your order arrived quickly.

It’s fantastic to know that the product met your expectations. We always aim to provide high quality products alongside a reliable and efficient delivery service, so your feedback is greatly appreciated.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us your review. We hope you enjoy your purchase and look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fast delivery

Fast delivery

15 July 2026
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Reply from Kiddies Kingdom

Hi Debra,

Thank you for taking the time to share your experience with us. We are delighted to hear that your order was delivered quickly and that you were pleased with the service you received.

We understand how important it is to receive your purchases promptly, especially when preparing for your little one, so it’s great to know your delivery arrived within a timeframe that met your expectations.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us your feedback. We really appreciate your support and hope to assist you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Car seat arrived when expected

Car seat arrived when expected. Product seems good. Easy to fit in car.

15 July 2026
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Reply from Kiddies Kingdom

Hi Jenny,

Thank you for taking the time to share your experience with us. We are delighted to hear that your car seat arrived when expected and that you are happy with your purchase.

It’s great to know that you found the car seat easy to fit in your car and that the product has met your expectations. We understand how important it is to feel confident when choosing and installing a car seat, so we’re pleased that your experience has been a positive one.

Thank you for choosing Kiddies Kingdom and for sharing your feedback with us. We hope you continue to enjoy your new car seat and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fast delivery

Fast delivery, beautiful item just as described. You won’t be disappointed

15 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Sue,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were pleased with the fast delivery and that your item arrived exactly as described.

It’s wonderful to know that you are happy with your purchase. We always aim to provide high quality products alongside a reliable and efficient delivery service, so it’s fantastic to hear that your experience was such a positive one.

Your kind words and recommendation mean a great deal to the whole team, and we really appreciate you choosing Kiddies Kingdom.

Thank you again for your lovely feedback. We hope you enjoy your purchase and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 1 out of 5 stars

I couldn’t use atleast one time due to…

I couldn’t use atleast one time due to faulty wheels.,Waste of money.Thank you

Nobody responding in your customer care service that’s why I made reclview here.Rating 0/10.I lost my £27 for nothing.

15 July 2026
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Reply from Kiddies Kingdom

Hi Edwin,

Thank you for taking the time to share your experience with us. We’re sorry to hear that you have experienced an issue with the wheels on your item and understand how disappointing this must have been.

We have been unable to locate any contact from you regarding this issue prior to your review, so we’re sorry we haven’t had the opportunity to look into this and assist you sooner.

Please could you contact our Customer Service team at cs@kiddies-kingdom.com with your order number and “Trustpilot” as the subject line. Our team will be happy to review the issue with you and work towards a suitable resolution.

We look forward to hearing from you and assisting further.

Kind regards,
Kiddies Kingdom

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