Kiddies Kingdom  Reviews 

33,268
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 3,277 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, noting that their packages arrive quickly and often much sooner than initially expected at purchase. Consumers are also extremely happy with the highly competitive prices and the great overall quality of various essential baby products like car seats and pushchairs. Some reviewers were not happy with unexpected delivery delays that unfortunately left their essential orders arriving much later than originally promised. Additionally, a few consumers mentioned occasionally receiving new items with missing parts or minor structural faults upon unboxing them at home.

What people talk about most

Delivery service

Customers report widespread satisfaction with the delivery service, often highlighting extremely fast... See more

Product

Reviewers highlight positive aspects of product quality, noting items like car seats and pushchairs are... See more

Order

People report positive experiences with order, highlighting that the platform is easy to use and purchases... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items such as car seats and pushchairs... See more

Price

Clients share positive opinions on price, highlighting that items are significantly cheaper compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered tutti bambini chest of drawers. It was in a better price then any other website online. Delivery was fast. It came in a damaged box, but luckily the item looks untouched. Didn't assem... See more

Company replied

Rated 5 out of 5 stars

Amazing service in store with Katie guiding us through all essentials that are needed. Excellent in quality, safety and prices. Very fast delivery , we were expecting pram to be in stock August but a... See more

Company replied

Rated 5 out of 5 stars

First time shopping here. I ordered a car seat online for my baby girl. Delivery was fast, only took a day to come! When I received the car seat, I was unsure if my daughter needed the insert or not,... See more

Company replied

Rated 5 out of 5 stars

I was amazed by how quickly the nursing chair I ordered was delivered. I chose to purchase from Kiddie’s Kingdom because they had the chair I wanted at the cheapest price due to a 10% off promo they w... See more

Company replied


Company details

  1. Baby Store

Written by the company

At Kiddies Kingdom, we believe every family deserves the very best start. Since 1985, we’ve been proudly supporting parents across the UK, helping to create safe, stylish, and happy spaces for little ones to grow. Over the years, we’ve built a reputation for choice, quality, and value — and for always going the extra mile for our customers. Our impressive 9,000 sq ft showroom is a place to explore, test, and compare products in person, with expert staff on hand to offer guidance and advice. Behind the scenes, our 50,000 sq ft of warehousing means we can keep an extensive range in stock and ready for fast delivery, so you never have to wait long for the things you need most. Because we’ve nurtured strong partnerships with leading nursery brands for decades, we’re able to bring you exclusive deals and one of the widest selections in the industry — from essential everyday items to the latest innovations in baby care. Whether you’re preparing for your first newborn or adding the finishing touches to a growing toddler’s room, Kiddies Kingdom is here to make every stage of your parenting journey easier, more exciting, and more memorable.

Key Highlights

Written by the company

50,000 Sq Ft of Stock Ready to Go
Over 10,000 products from 170+ trusted brands, all under one roof.
Same-Day Dispatch
Place your order before 3pm and we’ll send it out the very same day.
Free, Convenient Delivery
Enjoy free delivery with a 1-hour timeslot sent via SMS. Plus, the option to re-arrange with ease.
365 Day Returns
Shop with complete confidence — return your items any time within a full year!
Price Match Guarantee + 15% Off
We won’t just match the best price you find — we’ll beat it by 15%!
Friendly Expert Advice
Our knowledgeable team is here to help — call us on 01924 439049.
35+ Years of Experience
Established in 1985, we’re one of the most trusted names in the nursery industry.

Fast & Free Shipping!

Next Day Delivery | No Cost | Hassle Free

Live stock levels means if a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to go and can be with you within 24 hours. Super fast shipping, with SMS updates and 1 hour timeslot for delivery!

Contact info

Unlock Big Savings Today!

Take an Extra 5% Off with Code: EXTRA5

4.4

Excellent

TrustScore 4.5 out of 5

33K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(33,268)

3,088 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived earlier than expected

Arrived earlier than expected, we'll packaged.

31 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Pauline,

Thank you for taking the time to share your feedback!

We're pleased to hear that your order arrived sooner than expected and was packaged well. We always aim to provide a smooth delivery experience.

We hope you enjoy your purchase and look forward to welcoming you back again soon!

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great Customer Care

Needed to change the delivery address for my order. Everything was sorted and arranged without any problems over the phone within minutes.
Very good and helpful customer care communications.

31 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Jane,

Thank you for taking the time to leave us such a lovely review!

We're delighted to hear that we were able to help update your delivery address quickly and smoothly. Providing helpful and efficient customer service is very important to us, and we're pleased that our team could assist you over the phone.

We really appreciate your kind words and hope to see you again in the future!

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Reach on time and good product

Reach on time and good product

23 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Joji,

Thank you for taking the time to share your feedback!

We're pleased to hear that your order arrived on time and that you're happy with the product.

We really appreciate your feedback and hope to see you again soon!

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Quick delivery

Quick delivery at a great price. Our grandchildren love them especially the cup holders

27 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Clive,

Thank you for taking the time to leave us such a lovely review!

We're delighted to hear that your order arrived quickly and at a great price. It's wonderful to know your grandchildren are enjoying them, especially the cup holders!

We hope to welcome you back again soon.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Chair is very well made sturdy but not…

Chair is very well made sturdy but not heavy, well padded for comfort. Ideal as when he's older it detaches and becomes a booster seat which is great value for money.

30 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Sarah,

Thank you for taking the time to leave your feedback.

We’re delighted to hear that you’re happy with your car seat and that you found it to be well made, comfortable, and great value for money. It’s fantastic to know that the versatility of the seat, with the option to convert it into a booster seat as your child grows, was a feature you appreciated.

Thank you for choosing Kiddies Kingdom.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent service

The Joie finiti travel system I ordered was delivered the next day. I cannot fault the customer service and I would very happily shop here again. Highly recommended.

30 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Rachael,

Thank you for taking the time to leave such lovely feedback.

We’re delighted to hear that your Joie Finiti travel system arrived so quickly and that you were happy with the service you received. We always aim to provide a smooth and helpful experience for our customers, so it’s wonderful to know this was reflected in your order journey.

Thank you for your kind recommendation and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Prompt delivery and easy to put…

Prompt delivery and easy to put together. My grandson loves his new car seat!

30 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi George,

Thank you for taking the time to leave your feedback.

We’re so pleased to hear that your new car seat arrived promptly and that you found it easy to put together. It’s wonderful to know that your grandson is enjoying his new seat — we hope he has many happy and comfortable journeys ahead.

Thank you for choosing Kiddies Kingdom. We really appreciate your support and hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Pebble car seat

Very quick delivery and purchase come perfect

30 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Charley,

Thank you for taking the time to leave your feedback.

We’re pleased to hear that your order arrived so quickly and that your purchase arrived in perfect condition. We always aim to provide a smooth and reliable service from ordering through to delivery.

Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Perfect service

Perfect service, great prices, thank you!

30 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Lidia,

Thank you for taking the time to leave your feedback.

We’re delighted to hear that you were happy with our service and found our prices competitive. Providing great value and a positive shopping experience is something we always strive for.

Thank you for choosing Kiddies Kingdom. We really appreciate your support and hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Afshin,

Thank you for taking the time to leave your feedback.

We’re pleased to hear that your order arrived quickly and that everything went smoothly. We always aim to provide a simple and reliable service for our customers.

Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great car seats delivered for free next…

Great car seats delivered for free next day!

30 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Steve,

Thank you for taking the time to leave your feedback.

We’re delighted to hear that you’re pleased with your new car seats and that they arrived quickly with our free next-day delivery service. We always aim to make ordering as convenient as possible, so it’s great to know you had a positive experience.

Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Could recommend

Good service and fast delivery

30 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Lisa,

Thank you for taking the time to leave your feedback.

We’re pleased to hear that you were happy with the service you received and that your order arrived quickly. We always aim to provide a smooth and efficient experience for our customers.

Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

We visited the store a few weekends…

We visited the store a few weekends ago. Honestly the service was 10/10. We were able to explain to the staff member (I can’t remember her name) what car we had and our requirements. We were able to test the seats in our car and the staff were just all so attentive and knowledgeable.

23 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Dani,

Thank you for taking the time to leave such lovely feedback.

We’re delighted to hear that you had such a positive experience during your visit to our store. Choosing the right car seat is an important decision, so we’re pleased that our team were able to take the time to understand your needs, offer advice, and help you try the seats in your car.

We’ll be sure to share your kind words with the team, who will be thrilled to hear your feedback.

Thank you for choosing Kiddies Kingdom. We really appreciate your support and hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

I bought this one for the colour

I bought this next to me crib for my great grand child I read all the things it does and for the price it's excellent value it arrived on time the delivery man was friendly I would recommend this item to any mother to be

30 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Mary,

Thank you for taking the time to leave such lovely feedback.

We’re delighted to hear that you’re pleased with your Next2Me crib and that you found it to be excellent value for money. It’s wonderful to know that the features met your expectations and that it was the perfect choice for your great grandchild.

We’re also pleased to hear that your order arrived on time and that you had a positive experience with our delivery service.

Thank you for your kind recommendation and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Quick delivery

29 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Tina,

Thank you for sharing your feedback.

We’re glad to hear that your order reached you quickly and that you had a smooth delivery experience. We always aim to make the ordering process as convenient as possible for our customers.

Thank you for choosing Kiddies Kingdom. We hope to assist you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent service

Excellent service. I ordered my car seat to be delivered on standard delivery it was here within 48 hours. I order one seat but I was so impressed I ordered one for my husband’s car our granddaughter had decided she was a big girl now and thought the seats we had were for baby’s. She loves the secret cup holders on them so if she is happy we are happy.

29 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Helen,

Thank you for taking the time to leave such lovely feedback.

We’re delighted to hear that your car seat arrived so quickly and that you were so pleased with the service that you ordered a second one for your husband’s car too. It sounds like your granddaughter is enjoying her “big girl” seats, especially the secret cup holders!

We know how important it is for little ones to feel comfortable and grown up when moving to a new car seat, so we’re thrilled to hear that she’s happy with her new seats and that you’re happy too.

Thank you for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Nice looking balance bikes to gain confidence on two wheels

Recently bought a couple of balance bike for grandkids from kiddies kingdom.
Firstly the price was good.£29.50 each.
The bikes look good, lightweight ideal for little ones to gain confidence on two wheels.
Ordering was easy, product was dispatched quickly, with DPD delivery with in a few days.
I cannot say much about the quality as not been used yet, I will try to update the review once they have been used for awhile

28 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Mark,

Thank you for taking the time to share your feedback.

We’re pleased to hear that you found our ordering process straightforward and that your balance bikes arrived quickly. It’s great to know you were happy with the value for money and that the bikes look lightweight and suitable for helping your grandchildren build confidence as they learn to ride.

We hope they enjoy using their new balance bikes and have lots of fun adventures ahead. We’d love to hear how they get on once they’ve had the chance to put them to the test!

Thank you for choosing Kiddies Kingdom. We really appreciate your support and hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

The granddaughter from Northampton said yes

I ordered Graco Junior Maxi R44 Group 2/3 Car Seat - Fossil for when I have my granddaughter as she is now 5 and doesn't want a full harness car seat anymore as in her words "I'm a big girl now nana". Well what can I say apart from it is top quality for what I paid. So very pleased with it and it passed the Lorena test. So thankyou

29 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Helen,

Thank you for taking the time to leave such a lovely review.

We’re so pleased to hear that you’re happy with your Graco Junior Maxi car seat. It sounds like your granddaughter is very proud to be moving into her “big girl” seat, and we’re delighted that we could help make that transition a comfortable one.

It’s wonderful to hear that you found the car seat to be great quality and good value for money. We hope you and your granddaughter enjoy many happy journeys together.

Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 3 out of 5 stars

The ribbons used to keep the cot up…

The ribbons used to keep the cot up where to short by quite a bit

29 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Irene,

Thank you for taking the time to share your feedback.

We are sorry to hear that you experienced an issue with the ribbons on your dolls Moses basket and stand. We understand how disappointing it is when a product does not meet your expectations.

We have checked our records but have been unable to locate any correspondence from you regarding this issue. We would have been more than happy to look into this for you and assist with a resolution.

If you would like to get in touch with our after care team, we would be happy to review this further and see how we can help.

Thank you again for your feedback.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great service

Great service. Ordered a Snuzpod crib & sheets with delivery’s expected in 3-5 days. Received an email within the hour and the crib was delivered the next morning.
Would definitely recommend and use again

22 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Mandy,

Thank you for taking the time to leave such lovely feedback.

We’re so pleased to hear that your SnuzPod crib and sheets arrived much sooner than expected and that you were kept updated throughout your order journey. We know how exciting it is preparing for a new arrival, so it’s great to hear that everything arrived quickly and smoothly.

Thank you for your kind recommendation and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back in the future.

Kind regards,
Kiddies Kingdom

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look